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Newcomer
Aug 23, 2024 10:41 AM UTC
Question

Mouse control

In a free version I could easily give my students a mouse control for them to do dif tasks. Yesterday I bought an annual pro subscription and that useful feature just disappeared 😞 Though it was the ONLY reason I actually chose zoom over lots of other options. There's 'slide control' now--a student can move a mouse cursor but can't click, or anything. I've looked through all the settings and recommended solutions and can't find how to solve it. Where is the 'remote control' I have to use according to instructions? 

1 reply

Ray_Harwood
Partner
Partner
Aug 23, 2024 3:43 PM UTC

Welcome to the Zoom Community, @Valk.

 

Sounds like the Remote Control settings might have been changed. See if this Zoom Support article helps you locate and change the setting:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065790 

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