Meetings

Hi, I get a '403 permission denied' error everytime i log into zoom. i can still use my account as normal but it pops up every time. Any ideas? CheersJohn  

Hi,when I create in Zoom calendar invitation with Zoom Workplace, it is displayed in my Zoom Calendar at the right timing (let's say, 10am).In my Outlook and Mac Calendar, the same for all the participants of the meeting, the invitation appears one hour ahead (e.g., 9am).Any idea?Stéphane

I click my profile picture in Zoom Workplace and select "Add account". It asks me to login, which I do. But it fails to add the account to give me a fast way to switch between two different Zoom accounts. What am I missing, or is this another Zoom bug?

Joined a meeting today and there was no option to turn my camera off, check chat, see participants are otherwise participate in the meeting. The toolbar was completely gone. I thought it was due to that particular meetings settings however I started my own meeting and the issue persisted. The only button at the bottom was the mute button. Can not swipe up or down to find the toolbar or invite link. There is no leave button when swiping from the top or hitting the back button. Clicked both sides of the meeting screen, every corner and every place but the toolbar, 3 dots, etc are not there. Latest update was 09/16 and my meeting on 09/29 did not have this issue.  Restarted my phone, uninstalled and re-installed zoom, checked settings to make sure that the meeting settings have "always show meeting controls" turned on.   Is there an update or patch that is missing? Why are all the controls for the meeting gone? Been using zoom for 5 years and am at a complete

Hi, This morning all of our zoom meeting and webinar cloud recordings have disappeared from the Zoom system? We had 40+ recordings in there last week and this morning there are none. Nothing in the trash and I'm the only one with access to the account and I know I didn't delete anything. Last email from Zoom was telling me my latest recording is now ready, so isn't a billing or license thing? 

i found it's very disturbing to me when i need to listen to it hundreds of times in big meetings.

Putting this suggestion here for improving the Zoom meeting experience. As an attendee, the "doorbell" sound that plays when someone joins or leaves the meeting can be disruptive, especially in large meetings where people are coming and going frequently.While I know this feature helps hosts stay aware of who’s joining, it would be amazing if attendees could have the option to turn off this sound for themselves. This small adjustment could help reduce distractions and create a more focused environment, particularly when attending multiple meetings throughout the day.Has anyone else felt the same? I'd love to hear your thoughts and if others think this would be a helpful feature!

Not allowing individuals to control the entry chime as a personal setting is an accesibility issue that needs to be addressed.  Many people using Zoom are autistic or neurodiverse and that chime is a problem for them.I had to leave a large meeting becuase the chime was cuasing extreme painful discomfort and pushing me toward severe overstimulation.  This is not a minor nicety, this is a disibility access issue, and is not acceptable.

I am so excited the Zoom timer finally works on my Android phone and tablet! It was a long time waiting and I am grateful today - Monday 10/20/2025. Thank you!!

Hi everyone,I’m using a Basic (free) Zoom account.I cannot create or view meetings in the web portal or the desktop app.Every attempt returns this error:execute SQL error – MeetingOccurrenceInfoMapper.getItems – meeting_number = #{meetingNumber}Zoom Support mentioned that my account might have the BAA (HIPAA) security feature enabled, which blocks data sync, but I have no option to disable or manage it under “Plans and Billing → Plan Management”.This is a personal account, not subject to HIPAA compliance.Could someone from the Zoom team please help remove this BAA flag from my account?Thank you very much!

When I click on “meetings” I get this message “execute SQL error, method: PRIMARY.MeetingOccurrenceInfoMapper.getItems, rawSQL: SELECT meeting_number, occurrence, account_id, meeting_id, create_time, modify_time FROM ZMWEB_MEETING_OCCURRENCE_INFO WHERE meeting_number = #{meetingNumber}”

Currently we have a user who has Zoom from his google workspace account trying to create meetings in his outlook calendar. Calendar entries work fine on outlook web but when an entry is created in outlook for IOS it would prompt to sign into zoom every time a meeting is added to the calendar. The user is using an Iphone 16 with the latest IOS version, both Zoom mobile and Outlook have been reinstalled, calendar synchronization works between outlook mobile, online, and zoom. Is there a way to resolve this?

Whenever I open the Zoom app, it is not signed in. I then click on "youve previously signed in as ***********", which opens a browser window. I sign in.  It then pops another Chrome window. Zoom never signs in. This loop is inescapable. Help? 

I've been using recurring meetings- meet anytime for 1:1 meetings that occur randomly through the week. Today I tried to schedule a new one, but the function for "meet anytime" is gone. Support article says it should be listed under the "recurrence" drop down, but I don't see it there. It seems like it was forcing me to put in a specified date and time for recurring meetings, which really just doesn't work for what I need. 

Good morning, I was editing the recording—saved in the cloud—of my meeting on Saturday, October 18th, when the message “error” suddenly appeared. Since then, I haven’t been able to view that recording anymore; it’s not in the trash and it’s no longer listed among my recordings. What should I do?

Hi Zoom Folks, So this was working but has broken again in the past month or so. It was working fine at some point before 6.2.3.2056. Sorry for not being exact but this also coincided with a hardware error on my old laptop (since replaced).The issue that I'm seeing is reported here  but for the record it seem like zoom is now trying to use (/usr/libexec/xdg-desktop-portal:297866): xdg-desktop-portal-WARNING **: 22:51:56.438: A backend call failed: No such interface “org.freedesktop.impl.portal.RemoteDesktop” on object at path /org/freedesktop/portal/desktopXDP: remote desktop session owned by ':1.549' closed** (/usr/libexec/xdg-desktop-portal:297866): WARNING **: 22:51:56.438: Failed to close session implementation: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: Object does not exist at path “/org/freedesktop/portal/desktop/session/1_549/zoomcast I've tried also using GNOME under wayland but still get the same behaviour. Cheers Steve

Hi,Is anyone having audio issues on the zoom app after Windows 11 upgrade?I have tried different headsets and checked all the audio settings but my headset wont work on the zoom app.It works fine when attending zoom  meeting on the  web.

No option to change Audio output source on latest Android version; Upper left hand corner audio output option missing and no setting in menu/settings menu to change it on latest Android version. Can confirm zoom finally fixed issue with toolbar obit containing mute button; only took a month, ridiculous.

Hi, I have been experiencing the following issue when screen sharing on Zoom: I use two monitors, one set up with JW Library and Zoom and the other with the second screen for JW Library enabled (with the yeartext/media playing). When I go to share that second screen, it automatically minimises. I can bring it back up by clicking the window in the taskbar. The same thing happens when I stop screen sharing. It's not the end of the world, just inconvenient. Anyone know how to fix this?

ever since we started using the dual-screen feature on Zoom, we've always had a clean second screen. However, since an update to Zoom Workplace sometime in 2024, an 'Exit Full Screen' button now persistently appears in the upper-right corner. This is frustrating because it prevents a clean video feed. How can I get rid of that 'Exit Full Screen' button?

I want to be able to share screen more than one application at a time when I'm in a Zoom meeting.But my Zoom only lets me share screen with one application at a time. If I want to switch between applications I'm screen sharing, I have to first close out of the first screen share, then start a new screen share. This is really annoying and time consuming and distracting when I'm trying to lead a meeting. Please advise!Thank you

I'm using "All Screens" mode in Zoom to proctor an exam for about 30 students. Is there a way to record the session--that is, is there a way to record all of the shared screens? I know that in All Screens mode, only 3 shared screens will show up in a window at a time, and you have to toggle left and right to see other screens. Can Zoom record the entire session--the toggling back and forth of shared screens? I'd like to be able to review the shared screens after the exam, since it's impossible to do so for that many people during the exam time. Thanks!

Hi,in meetings, when a user shares the screen to show a video, I have audio problems. I can listen to the words of the video, the dialogues, but not the musical tones. I can't listen to tones other than words and this happens to me even during normal meetings without anyone sharing the video.I hear the dialogues between people but not the different tones.How can I solve it?Is this a Zoom settings issue or is it a my PC settings issue?Thank you very muchWalter

When I try to share my computer audio during a meeting, I can click on the "share computer audio" option while sharing my screen, however no check box appears to indicate that my computer audio has been shared. This was never an issue until a few months ago when Zoom installed a software update.  I have not changed my process at all, and yet I can't seem to get it working. I'm running a PC and sharing audit for Youtube videos. Any help?

Hello everyone, I have Zoom One Profissional.I started a meeting today and unfortunately the other person was running awfully late. I had to wait for a while and after 40 minutes this notification came up and the meeting was closed.The other person had to cancel so I wasn't able to test my account again. Is anyone able to tell me why this happened if I'm paying for the Zoom One Profissional plan?Thank you all for your time.