Skip to main content
Explorer
SteveF_NZ
Explorer
Oct 3, 2024 10:27 AM UTC
Solved

Screen Share is broken on wayland

Hi Zoom Folks,

 

So this was working but has broken again in the past month or so. It was working fine at some point before 6.2.3.2056. Sorry for not being exact but this also coincided with a hardware error on my old laptop (since replaced).

The issue that I'm seeing is reported here  but for the record it seem like zoom is now trying to use 

(/usr/libexec/xdg-desktop-portal:297866): xdg-desktop-portal-WARNING **: 22:51:56.438: A backend call failed: No such interface “org.freedesktop.impl.portal.RemoteDesktop” on object at path /org/freedesktop/portal/desktop
XDP: remote desktop session owned by ':1.549' closed

** (/usr/libexec/xdg-desktop-portal:297866): WARNING **: 22:51:56.438: Failed to close session implementation: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: Object does not exist at path “/org/freedesktop/portal/desktop/session/1_549/zoomcast

 

I've tried also using GNOME under wayland but still get the same behaviour.

 

Cheers

 

Steve

kats_UMNAnswer
Newcomer
Oct 14, 2024 6:11 PM UTC

After a lot of trial and error, I downloaded an old version:

https://zoom.us/client/6.0.12.5501/zoom_amd64.deb

and installed it:

sudo apt upgrade ./zoom_amd64.deb

Apt was smart enough to do the downgrade instead of "upgrade". And it all works again!

View in thread

8 replies

Newcomer
kats_UMN
Newcomer
Oct 14, 2024 5:48 PM UTC

My screen sharing is broken too. I can't click anything when sharing. I am also running Zoom 6.2.3.2056 running Ubuntu 64-bit. I tried every possible way to share, and everyone results in my mouse only working on the zoom application, not on any of the rest of my desktop.

 

 

Translate
    Newcomer
    kats_UMNAnswer
    Newcomer
    Oct 14, 2024 6:11 PM UTC

    After a lot of trial and error, I downloaded an old version:

    https://zoom.us/client/6.0.12.5501/zoom_amd64.deb

    and installed it:

    sudo apt upgrade ./zoom_amd64.deb

    Apt was smart enough to do the downgrade instead of "upgrade". And it all works again!

    Translate
      Explorer
      SteveF_NZAuthor
      Explorer
      Oct 18, 2024 8:26 AM UTC

      Bingo! Cheers!

      Translate
        MGSR
        Community Manager
        MGSR
        Community Manager
        Oct 21, 2024 6:23 PM UTC

        Hello community members!

        I'm sorry for the inconvenience and the late response.

        Our technical team has acknowledged this issue and is actively working on a solution.

        We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

        For now, thank you for your patience and understanding.

        Translate
          Newcomer
          mpeshev
          Newcomer
          Oct 27, 2025 2:37 PM UTC

          @MGSR a year in, this is still broken at the latest 6.6.6 version of Zoom

          Translate
          Terms & ConditionsAccessibility statement
          Copyright © Zoom Communications, Inc. All rights reserved.