Meetings

I can't see myself in the video but the background is showing. I have changed usb ports, restarted my computer, changed cameras, nothing is working. What is happening?

Hello,How to create a permanent meeting link without any particular recurrence?For some interlocutors, I would like to be able to always use the same link.However, I only see the possibility of creating a recurrence (like every week).This was possible before. But now, I don't know if it is still possible.Thank you for your help.

Fellow Windows nerds will be familiar with how you can “Identify” your monitors inside the display settings.  This temporarily pops up a numeric identifier to make clear which is monitor 1 and which is 2, or 3 or more.  In my case I have 2.  Monitor 1 is connected via a DisplayPort output, and 2 is connected via hdmi.  However, when I’m in zoom and sinvoke the screen share dialogue box, the available screens to share are reversed.  I’m trying to train others to run meetings among individuals of a variety of skill levels.  This discrepancy mis-orients the user positionaly in our case, and also simply causes confusion in general because we refer to monitor 2 as the “second display,” which it rightly is, but zoom insists that it’s monitor 1.    Very annoying!  Anyone know how to resolve?  My best guess is that this has something to do with the fact that when the computer was first turned on out of the box, it was only connected to an hdmi

When I share my screen using Zoom, my screen displays pink vertical lines. This only happens during screen sharing, and when I share the screen of an external display connected to my laptop. It doesn't happen with the main display. This issue occurs only during Zoom screen sharing and not when using Microsoft Teams.    

When using Original Sound for Musicians on a Mac Studio M1 Sonoma 14.6.1, the guitar audio is fine, but the voice audio becomes barely audible, registering just one red bar on the meter. Automatically adjust mic volume has no effect. Same problem with the new Live performance audio. Using a Steinberg UR44c and Loopback .This makes Zoom almost worthless for music lessons. 

I am recording Podcasts with Guests and want to edit for some parts to show Both speakers in Gallery view, other parts only with the specific Speaker (2 total speakers).I have each person's audio file, the transcript, the "speaker view" download, AND "Gallery view" download.The "Speaker View" file only shows me (host) even when my Guest is speaking.Thank you for helping 🙂P.S. Do you know any podcast AI editing software?

I'm getting this error for 100 users, but have no idea what my limit is. Some users will be unassigned Zoom Meetings Basic soon because you have exceeded the limit of Zoom Meetings Basic users. You can contact sales to learn about your options. Number of Zoom Meetings Basic users exceeded: 101  Trying to add a user yields this: https://imgur.com/a/CFF5G7c We have had a support ticket open for 15 days without any updates. 

Bonjour  Ma camera ne fonctionne pas et ce n'est pas la première fois. De puis la mise a jour de zoom , j'ai plus de problème avec ma camera et mon son  et ce n'est pas mon ordinateur qui est le problème. Je ne sais plus quoi faire je reinitialise les fonction , redémarre zoom et ca ne fonctionne pas .  Merci de m'aider .

Buenos días,He grabado reuniones con una muy buena cámara y las grabaciones que se han alojado de forma local en mi ordenador tienen una excelente calidad, sin embargo las que he alojado en la nube tienen pésima calidad. Cómo puedo recuperar la calidad de mis videos? Gracias. 

The option for Host Tools (formerly called Security) does not appear in the Floating Meeting Controls when sharing screen during a meeting. Is there any way to add it there?I need to turn on/off the Waiting Room on the fly and can't find an easy way to do this. Please can someone help?

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The timer app does not work on both of my Macs. I don’t think this is a coincidence. For some reason the timer app is now not compatible with Mac users. I hope that Zoom will be able to solve this issue soon.

We use SSO login at work, and it has worked just fine both at work and at home. However, the last few months it has happened that I'm not able to log in on my home desktop, sometimes it work but sometimes it doesn't. What happens is that I launch Zoom, it tells me that I need to log in and I click SSO, and I'm shown the "Join Meeting" dialog instead of my organizations login page. If I log in to zoom in a browser, using SSO, and start a meeting I'm offered to launch the Zoom app, if I click OK then  the zoom app is launched and it at least looks like I'm logged in. But when I close the meeting, I'm back to the "sign in" dialog - so it seems like I'm not logged in after all. This has happened a few times, the first time I was able to fix it some way ... but I don't remember exactly how. The second time, I contacted my organizations zoom support which had never heard about this problem before and couldn't help me. Somehow I was able to log in after having "logged out all d

Just downloaded latest zoom and the TEST MIC button filters out my acoustic guitar though my voice through the same mic is clear and good. The audio chain (mic, interface) is fine. I enabled original audio and high fidelity option. I set echo cancellation to low. I updated and restarted my Mac. I restarted zoom. I’ve googled a million answers but my settings mentioned above are correct. When I play guitar during TEST MIC, I see the zoom squashing the level bar. Zoom is clearly squashing my acoustic guitar. My guitar is in tune. 🙂 Any other ideas? Thanks!

My settings show annotation enabled. But it is not working when I'm in session with my students. It is vital for my teaching. Any responses/ideas are greatly appreciated!   

Hi Zoom Community, I’m a longtime Zoom user and paying customer, and I want to raise a concern about the rigid controls around the Waiting Room feature. While I understand the importance of security, the current setup creates significant challenges for real-world use cases, particularly for large webinars and meetings. My Situation: •I recently hosted a webinar with over 400 participants.•I wanted to use the Waiting Room at the start of the session to admit my initial group of attendees.•However, I found that I couldn’t disable the Waiting Room mid-meeting, meaning I had to manually admit participants throughout the entire event. This was incredibly disruptive and impractical, especially as a presenter trying to focus on delivering content. Why This is a Problem: •The option to disable the Waiting Room during a meeting is grayed out, forcing me to manage admissions manually for latecomers.•I understand the focus on “one security measure,” but this is unnec

 Since the last update (not sure when, likely in April?), some participants see a popup message on their Zoom in the top left corner during a live meeting that says "Confirm your speaking langauge" "It sounds like you migh have switched to a different langauge. Please update it so we can provide better-quality transcription".  (See attached).  Something seems to correctly be picking up when they switch from English to another language.  It does not seem to happen all the time, or to every person who speaks another language. We are running a learning activity where transcription, recording, etc. is not permitted, and no one has any of this turned on. This message is causing concern to participants. Is there a setting or some other way to prevent this message from appearing?

Hello, I have to enable interpreter services from time to time for a class. I see that there are only NINE languages options to choose from. This week I needed to choose Arabic and Punjabi. Is there a way to add these languages to the drop down feature? 

I’m using personal zoom and I see where you can add on desktop but what about mobile app for google calendar?

I have a client who has a large amount recording in their app.  The updated to the latest version and all of the recordings need to be converted for some reason?  They are currently in .mp4 format and play when you click them manually but not thru the app. There is an option to convert and states it can not find the files double_click_to_convert_01.zoom 02 etc Whats the point of this?  Will they still play natively?  How do I convert the files? Thank you.

I am trying to figure out how to allow an executive admin to trim their bosses Zoom meeting recordings before it is shared out with others.  Have tried setting as alternate host.  Even created a role based group and added both her and the boss into that group and allowed recording management privileges.  She still cannot see the scissors on the recordings especially past meetings. Does anyone have a suggestion on how to allow her to see and edit recordings of her boss. 

I have tried restarting my camera, switching cameras, selecting reset to all settings, and also generating other virtual backgrounds. In addition I have restarted Zoom and my computer many times. I cannot get this virtual background to go away. I must be missing something simple and easy. I am hoping that someone can provide me the easy answer to fix this.  https://www.dropbox.com/scl/fi/qtkt05rp84fpjec0yjt0a/Screenshot-2024-11-27-at-9.43.05-PM.png?rlkey=2expns9rt5ycf2ofchwmjv4bo&st=h1fq041g&dl=0  Thanks! Kevin

Our organization currently has Zoom integrated in our Salesforce org and we currently have millions of Zoom Event records. We would like to start archiving or deleting some of these records, however everytime we do, it emails all the recipients on the event. Has anyone found a way to delete/archive these records? Based on my prior research, we can do dataloader but defining the criteria for that isn't the easiest or most efficent way to delete.

Hello,I recorded in cloud a meeting. During the meeting I stopped several times the recording, because I wanted only some parts were recorded (in separated files).So in my cloud recordings I have, for this meeting, 4 different files...that's what I wanted.Unfortunately I realized that it is no longer possible to share individual records separately! I can only obtain a single link with wich is possible to download all the 4 files.But I need a link for each of the 4 recordings. It was an option before! Why now it's not possible?Have you answers?Thank you!

I want to copy and send an invitation link but can't see how to do this. On the previous home page set up there was a clear  invitation' link  to copy but this does not appear now. Can anyone help please?