Meetings

Hello,I am setting up a zoom room in a fairly large space. there are two conference tables (parallel to each other)  I was thinking instead of having 1 screen in the middle, to have two screens on the sides. My understanding is that zoom can be split screen but 1 screen will show speaker and the other the rest (other people on call, etc). Can i show the just the speaker or whatever the speaker is sharing on both screens at the same time? Like during a presentation?

I have a pro paid account . anyone know HOW I CAN CONTACT tech support .... ? I'm hoping they MIGHT be able to find 2 missing  cloud recordings for me (one from september 2024, the other months earlier) I had a few recordings saved to the zoom cloud. there were there, and I turned off the auto delete.... I did NOT reset the auto delete setting, but recently when i went in to get the recording - the setting was set to 90 days !!! I've no idea how this happened... the first recording from 2023 is still there, was not deleated (and I have a downloaded copy too)but two later recordings are NOT. (and I don't have ANY copy)the missing recordings .- one was recorded in september 2024, the other earlier. These are very important recordings , 2 special events , for a community non profit, to put their website. I tried emailing support - but that doesn't work anymore ....  I'm hoping someone will be able to help - me contact ZOOM- they have backu

As a member of my library's programming team, we use Zoom for our online programs. In the last few weeks, patrons have reported issues joining some recurring Zoom meetings. These issues appear to be random and do not affect all who are invited to a meeting.  While some problems are likely due to a patron's setup (e.g., an outdated app), there is one oddity reported. In a couple of cases, patrons have reverted to an earlier email containing the same recurring meeting link and have joined the Zoom meeting. We had one case in which a patron joined via her phone, but could not join via her computer until multiple attempts were made on her computer.  We use Constant Contact to email links to our patrons, but I'm doubtful that CC is playing a role when many patrons can join our meetings. Anyone else experiencing this issue? Any ideas how to solve it or anyone know if this a bug? Thanks for your time!Framingham Library

Good morning,I'm looking for historical data on recurring meetings, in particular how long the meeting lasted and if anyone other than the host attended. My Previous Meeting tab only shows previously scheduled meetings, not previous occurrences of a recurring meeting. Thanks! John

 There's some debate as to who's responsible for this fiasco. Zoom blames Apple, but an article I linked to below says that Zoom integrated the "feature." Regardless, I resent this defective "feature" being forced on people by default. Now, every week, I only see ONE of my parents on screen because of this monumentally inept design. It's not just that this feature is mind-bogglingly defective, but that it should never have been activated without user approval. Apple, like any developer, needs to think about users when making design decisions. If you roll out a "feature" and enable it by default, a large number of users will be stuck with it permanently. I am 2500 miles away from my parents, who use Zoom on an iPhone. They do not know what obscure control on that tiny screen will provide access to buried settings like this auto-zooming, and in the limited time we have for our conversations I don't want to spend half of it trying to blindly help my mom hunt through them...

Is it possible to set the settings so that every time I share the screen the audio is shared automatically as well? I've tried to find it in settings but the only place I can see it is in the pop-up window right before sharing. And as a default, it's always ticked off. I find most meetings I attend there's always a couple of minutes wasted as neither I nor others can remember to tick that box in the heat of the moment and to share the sound. So when we want to present videos, we have to come out of the presentation to put it back on. Obviously, if I am presenting something on zoom, no other audio will be on so I really don't understand why the computer sound is not shared automatically. It would make everyone's life so much easier. 

Is there any way to declutter the Zoom-Client? We use the app daily and it is a great tool, but the absolute onslaught of new features and apps and integrations and notifications and new pop-ups in the "Zoom Workspace"-UI is such a downgrade in our user experience. We just want a first class conference tool. We don't need 1000 other features AND most of all we don't want to be bombarded with notifications and red numbers that need attention. If there was a possibility to hide all that, we will stay happy and loyal customers, but if we don't get the option to customize the Zoom UI to our needs, we will need to switch to a competitor. Please respect your users time and attention.

Hi there team,I would like to know if there is a way to hide the recording icon (🎬) under an event in the calendar inside the Zoom workspace app. I want to share the recording with a select few people who attended that specific video call, not all the attendees.My scenario is that everyone who attended with the same domain can see the recording by clicking the icon on their zoom workspace app; even if they do not have the sharing link, and we just want to share that recording to specific people.How can this be managed?We have a Workplace Pro account and we use Apple Laptops.Thanks in advance.

Moin, nach dem ich durch den Host in ein Meeting reingelassen werde(Meetings über 30-60 Teilnehmer,einige Minuten später wird das Bild eingefroren, mildig,und oben links wird angezeigt " Program reagiert nicht".Obwohl ich den Ton von anderen Teilnehmern noch höre, einige Minuten später stürtzt ab.Ich habe einen neuen Computer mit Prozessor I7 12700K, Grafikkarte Geforce RTX 3090TI und 64GB Arbeitspeicher.Computer macht gar keine Probleme, spiele verscheiedene Spiele mit Ultra Einstellungen alles läuft einwandfrei.Nur Zoom macht Probleme. Es muss laufen, weil ich mindestens 3 mal die Woche am Meetings teilnehme.Bei kleinen Meetings z.B. ich und Freund, funktioniert alles einwanfrei... Was könnte das Problem sein?Bitte Hilfe

Currently I am working on integrating zoom meeting sdk in react app. So that my react app can start the meeting id set via zoom app.I had used sdk key and secret from another new email subscribing Video SDK | Pay As You GoIntegration looks successful and the participant shown in waiting state until host start the meeting via app.But on starting the meeting i am getting following error.Error:Joining Meeting Timeout or Browser restriction To join a meeting hosted by an external Zoom account, your SDK app has to be published on Zoom Marketplace. You can refer to Section 6.1 of Zoom's API License Terms of Use

I just installed zoom on a new windows laptop. I now cannot see the shared screen from someone else. (I do know how to share screens. This is not the problem. I have been using Zoom since it started.) Any thoughts on what is wrong?

I think someone is on my account because I have another person using my account with a different name. HELP!  I have had this account for almost 5 years and I go to 2 meeting every day.  I'm overwhelmed by Zoom's technical terms.  I called up Zoom and Zoom instructs me to do 2 numbers from my account, and I did that.  They said they could NOT find my account!  Please, can someone help me?  I have the latest update for Zoom although I have an old MAC OS computor.

In recent versions of Zoom Workplace there is no title bar on the window and so there's noway at all for me to move the zoom window around the screen or otherwise adjust it. This is super frustrating. I am running Zoom on Linux Mint 21 under the MATE window manager.

Hi, I am having problems with Zoom on my new laptop which I have not had in years of using it before.  - Black/grey boxes visible on participants' screens over any box I have open (e.g. video gallery, which I need to have open!)I have followed all the steps recommended in the FAQs (Advanced video settings, etc.) and it is still a problem. - My internet connection keeps crashing during meetings - the internet connection is still strong on my laptop, but I get "internet unstable" messages and it crashes repeatedly.  My new laptop is a Lenovo if that makes any difference.  Thank you in advance for any help! 

Hi Team, One of my user in office facing issue while joining Zoom meeting "Unable to establish secure connection with Zoom"Screen shot is attached. Any idea what we can do in this case. Have already tried reinstalling ZOOM app and User had tried different internet service provider for connecting Zoom meetings

I have have a user who cannot sign in with SSO. They are not making any error. I looked at a log and see that the NameID does not populate. I'm not on the team that would be able to check that on the network end. What do I need to be looking for on her account? Universal Principal Name?

 I chose to have a "portrait" filter added to my camera view. It's like the blurred background but not as intense. I really liked it, but now I can't find it again! Did it move or go away?  Thanks!

This application DOES NOT close when pressing the X icon in the upper right. You can't exit from the taskbar using the right click menu to close window. Even alt-f4 can't close it. Instead this application is set to automatically disappear into the user's "notification area" so it LOOKS like it's closed, but it stays active in the background. The "notification area" is the hidden icon tray. Windows users can find this in the lower right hand side of their screen by clicking the ^ icon near the clock.You have to either sign out from the user menu and then exit OR right click the icon in the "notification area" or hidden icon tray to exit. This program is predatory to people who don't know their program does not close when the X icon is pressed. It should NEVER automatically hide itself and still run in the background. The process to close the program is unintuitive, not user-friendly, and purposely obfuscates how to close the program. I had to google around to find out there i

Cambié de otro servicio para cambiarme por ZOOM antes de la pandemia, porque tenía más funcionalidades.  Sin embargo, desde hace un año regresé al viejo servicio😔 porque el audio no me funciona para mis clases de música, se cancela el sonido, los agudos para las clases de flauta, no se escuchan. Me encantaría regresar a ZOOM si ese problema se solucionara, es lo único por lo que estoy con otro servicio.  Actualmente, estoy en la conferencia de Álvaro Luque y no tengo sonido, he seguido todos los tutoriales, me salí y volví a entrar y sigo sin audio.😠  

Hello everyone, does anyone here has the same problem with me? I can't turn on HD Camera on setting, the option is grayed out. I need this feature so bad as my MacBook camera looks very bad on 360p resolution. I tried with webcam 720p & 1080p the option for HD is still not available. Please somebody help me

A few days ago, I found the feature that allowed me to write a message, that the user sees and has to click to acknowledge, right before being to a meeting. (I'm the Admin.) Today, I want to edit that message, however I haven't been able to find the place where I created it, to edit it. I've click around for hours. Please help with detailed instructions.

We are using a BlackWeb presentation remote, which works with powerpoint apps and desktop versions when zoom is not open. But whenever we start or join a meeting, it no longer works. The only button which does work is the escape button. We've tried wiping zoom off the computer and reinstalling the newest version, but that hasn't worked for us. 

I paid for my Zoom Standard Pro account in the US. Can I log in and create meetings while in Canada?

Our environment is Lenovo laptops running Windows 11 Enterprise 23H2. Connected to a docking station with 2 monitors and external Lenovo webcam.  Ever since the release of version 6.4.0, ever time we start the video using the external camera, the laptop crashes or freezes. It doesn't happen when using the built-in camera. We ruled out that it's not the dock station since we have different models of docks and we've also plugged the external camera directly to the laptop. It has happened to over 50 users in our company. The other workaround is perform the following in Zoom. It's a workaround, not a fix. Is Zoom going to address this issue? 1.      Select your profile picture in the top-right.2.      Click Settings.3.      On the left-hand menu, select Video.4.      Click Advanced.5.      Beneath Use hardware acceler

When we host a large gathering, we have a separate speaker and microphone. Windows picks up both via Bluetooth, zoom only shows the speaker in the audio controls. On to when we're hosting, it's a large gathering and we have it on zoom for those that cannot be there. We also record the meeting. The people on zoom say they can hear the people controlling the laptop as well as the person on the external mic. How do we silence the laptop users? (they need to speak at times). We tried switching off the audio in windows 11 settings but it switched all the mics off.  Went to Best Buy and they told me it was a zoom problem!