Meetings

I can't find any more Reports from the meetings I've had over the last month. Seems like there was a migration to new UI today and there are no reports to found anymore! I tried playing with filters in old Usage and also brand new Meeting and webinar history section Both are empty even thought I've had 20 meetings in last 30 days. It is crucial that I get attendance reports as government regulations demand it.  What can be done? I am including a paste from new screen in Reports -> Usage Reports -> Meeting and Webinar History FromMarch 20 2025ToApril 16 2025Maximum report duration: 1 MonthMeetings and webinars  Has any data  SearchExport  No Data   

Hi, Has anyone experienced an issue with Zoom Meetings where random participants are being automatically assigned as interpreters once the interpretation feature is started? The two interpreters that were assigned show as interpreters in the participant list, but also two other random participants were showing as interpreters in the participant list (but not the "Manage Interpreters" list, strangely, so we couldn't remove them). We were able to fix the issue by folks out and log back in and then re-starting the interpretation. One of our interpreters mentioned that this also happened at an earlier meeting that they were interpreting for. Thanks in advance!

Hello,I would like to ask you one question. In January I made an very important call which was recorded via Zoom. Not knowing how the Zoom works, I thought it will be saved in my acccount just on MS Teams and therefore I dont have to save it. Nevertheless the Zoom asked me if I want to save recording on Cloud or to computer. I didnt want to upgrade my account, so I have chosen the option save to desktop. The problem is, my desktop was damaged and unable to restore the data. So I lost the way to my recording. Is there any chance , how I can get my recording back via Zoom? Or how to reach customer service, any mail or phone number or person I can contact? Do they somehow have access to your account and content? Thanks a lot. 

I am a student and wanted to see this implemented because we have professor lecturing which requires chat participation. it is annoying me that I have to bring up a chat window and close it because it obstructs the presentation. 

I have been using Zoom Meetings to Record Guest interviews for my podcast for two years.  I have always been able to produce the separate files for each speaker and have them produced in MONO format for uploading to Audacity (where I do my editing).  Last week They started to produce as multi track stereo files (two tracks per speaker).  I checked all my settings, even uninstalled and reinstalled Zoom, but still am having the issue.  I am getting separate files for each speaker still, but they are no longer mono.  Not sure where else to look.  I have original sound for musicians checked and High Fidelity music mode but DO NOT have Stereo Audio checked     

We have a PC running Zoom client (5.14.11, which is another discussion since I do not see this version or the newest version 5.15.5 on Zooms road map list for 2023), a Magewell USB Capture HDMI 4K Plus which shows as a supported device and another laptop connected over HDMI to the Magewell. The Magewell shows up as a second camera feed even though it is supported as a content share device. Magewell is on current firmware. Are we missing something? A setting or piece of hardware? We have tried this with multiple PCs/laptops with all resulting in the same issue. Any help is appreciated.

When I schedule a meeting, I want to make it visible, for all Zoom users to attend. How can I do that?

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I am trying to give a host key that was given to someone as a basic user.  I am trying to set it up so that one of my members can get into the zoom room with a host key so I do not have to be the only one to start it.  Room is open all the time.  meetings are at certain times but not scheduled in the zoom account.   i open the room so they can host a meeting.  The reason for this is because we do not have to have a different ID number for each meeting scheduled.  Question: 1. Can another member get into the licensed account as a basic user using the host key with out a scheduled meeting?2.  If I have to schedule a meeting for another basic member to use a host key, is there a way to change the ID to the licensed ID# so we all use the same ID#?   

I have 8 to 10 recurring meetings, a few of which I have used since 2019. All of my recurring meetings disappeared today. I last used one yesterday. I use the desktop zoom app, so I logged in to web to see if my meetings were visible in my account on web. They are not there. I then followed the support page instructions to "Recover" a meeting (this recovers a meeting that was deleted), but I am not presented with the "Recover" option in the expected place. I created a new recurring meeting and it shows up in my account in the desktop app and on web, whereas all my old recurring meetings are just gone. There is nothing in "Previous" and they are not in "Meetings." Did this happen to anyone else today?? NEW INFO that I discovered right before posting: I am able to see all my existing recurring meetings on my Android phone app, including the new one I created today. PLEASE HELP. What is happening? EDIT: Now, I can see my older recurring meetings on web, but I

MacOS Sequioa 15.4.1.  Zoom Workplace 6.4.6. Whenever I close the application it "quit unexpectedly" and generates a crash report.I have had no problems start or running the application nor any issues with meetings or meeting features.  The only issue is that it crashes when I try to close the application. The forum doesn't allow linking text documents and I don't want to just copy the whole crash report here.  It's huge.  I think the following lines explain the high level reason for the crash. Crashed Thread: 0 Dispatch queue: com.apple.main-threadException Type: EXC_BAD_ACCESS (SIGKILL (Code Signature Invalid))Exception Codes: UNKNOWN_0x32 at 0x000000011231ef42Exception Codes: 0x0000000000000032, 0x000000011231ef42Termination Reason: Namespace CODESIGNING, Code 2 Invalid Page....Kernel Triage:VM - (arg = 0x0) A memory corruption was found in executable text....Logical CPU: 6Error Code: 0x00000014 (no mapping for user instruction read)Trap Number: 14

Não consigo compartilhar tela. Aparece Code 117001

On the same zoom call I made two separate records. The first one was a quick test and the the second one was the real one but it is not coming up. I have 20 witnesses that they heard that recording was started and stopped. I have a pro account and there is no mention of any limitation. How do I track down the recording?

I participate in  a number of 12 step programs that meet via Zoom.  The entry information is public, because we want to attract the public. Zoom bombers are a huge problem.  They come in, make loud noises, insult our speakers, and show disgusting images.   We do all the security stuff: enabling the waiting room, turning off renaming, removing and reporting -- but the constant need to have security taxes our resources.  Also, some days there might be a less experienced host who lets something slip for a while.  Our members are frequently traumatized by these creeps, and sometimes are afraid to come back. People come to 12 step programs because they are in the grips of life threatening addiction.  If they don't come back, they may die.  These Zoom bombers are really murderers.  This is not just a prank.  It's serious. I feel that the response of Zoom to this problem is totally inadequate.  Blaming the vi

ANOTHER CRASH WOULD SOMEONE PLEASE   This has been going on for over a year.  Every time im in the  waiting room I try to join a meeting in zoom My computer crashes. Zoom will  acknowledge that im in the waiting room and when the host opens the room up zoom crashes with a box to send report to   No error but says ”something unexpectedly  happened” I have cleaned and uninstalled zoom  (I cant even  begin to tell you) about over20 times or more.   IVE reinstalled zoom to the Updated latest version.  I have a Lenovo Flex5 Windows laptop.  Ive been a very computer literate client for many years but no solutions since January 2023. HELP Ive tried everything.  CAN YOU PLEASE HELP

I am unable to join meetings that have an animated image/video for the waiting room.  It opens and then instantly crashes.  This is on a Windows 11 PC.  I am only able to join from my iPhone app.

Hi there, Looking for some support on syncing with Google Calendar. When a meeting is created in Google calendar, it syncs to the Zoom calendar. When it's deleted from Google calendar, it's deleted from the Zoom calendar. However when it's updated from Google Calendar the changes do not sync. So if the meeting ID/link is changed, or the description is updated, these updates do not sync to the zoom app or website calendar. Can you assist with this please?

While acting as host/co-host when participants raise their hands their windows move to the top left of the screen. The ZOOM bomber while playing pronography has been raising then lowering their hand making it hard to pin them and remove them. It helps to look at their name then got to the “Participate list” and seach for them and kick them out form there, rather than from the video tiles. I would like to disable this so they don't move around the screen when quickly raising and lowering their hand. Thanks

The Zoom Debian Linux package is requiring ibus. But ibus is part of GNOME desktop.So installing zoom_amd64.deb under KDE Plasma breaks keyboard support due to ibus and related dependencies which do not work under KDE. Thus hereby a request to please remove ibus from required dependencies in zoom_amd64.deb. $ cat ./zoom/DEBIAN/control Package: zoomVersion: 5.10.7.3311License: see https://www.zoom.us/Vendor: Zoom Video Communications, Inc.Architecture: amd64Maintainer: Zoom Linux Team <https://support.zoom.us>Installed-Size: 468772Depends: libxcb-keysyms1, libglib2.0-0, libxcb-shape0, libxcb-shm0, libxcb-xfixes0, libxcb-randr0, libxcb-image0, libfontconfig1, libgl1-mesa-glx, libegl1-mesa, libxi6, libsm6, libxrender1, libpulse0, libxcomposite1, libxslt1.1, libsqlite3-0, libxcb-xtest0, libdbus-1-3, libxtst6, ibus, libxcb-xinerama0, libxkbcommon-x11-0, desktop-file-utils, libfreetype6 (>= 2.6). . . 

dün akşam 20:00 da açtığım derste sohbetten bazı öğrenciler yazamamış. ışıl adındaki öğrenci yazdı bunu.bu sorunu daha önceden başka birkaç öğrenci de söylemişti. In the lesson I opened yesterday evening at 8:00 PM, some students couldn't write in the chat. A student named Işıl mentioned this. A few other students had also mentioned this problem before."

How does an authorized member login to the account and schedule meetings using their name. 

Why did Zoom change the view of meetings? We use to see all of the meetings scheduled for an infinite amount of time - now it's been limited to 3 months.  And, when I try changing the dates to see my scheduled meetings past the 3 month view, my meetings do not show up.  The update to this does not make any sense and the functionality designed to make up for it, does not work.  Please advise how I can access and see all of my scheduled meetings.

Hi,   Having followed countless "guides" to get Zoom to cloud record in HD I still end up in 360 vertical resolution.  I have a paid account, my client is set to HD and my user settings are set to record in HD (Meeting-HD Video Quality in settings).  I have a good strong internet connection and have tested on mac and PCs with different, but always strong, internet connections.  I have the latest client. There are guides that add the most weird "requirements" and so also, I always use the client in full screen and in speaker view.  I have the lowest number of people visible in the gallery. I have recording set to start as default and I always have original sound switched to on.What else?  Well I join the meeting 10 minutes or more before anyone else and so I can't for the life of me see how their settings willl affect my recordings.  I've even tried test recordings with no one else present.  Nothing changes from 360p.   On

This is very sad to see that Zoom developers do not pay attention to add the Ukrainian language to the platform. However, it is really important for every Ukrainian person to give them a crucial opportunity to use this app in their native language. Not everyone knows English to use Zoom, so many people have no choice but to use Russian because it is more understandable for them. It is really hard to use Russian, especially when you consider the fact that the Russian invasion is still ongoing and when the fight for our native language, which has been tortured and attempted to be destroyed by Russia for many centuries, is really important and cannot be ignored in all or some areas of life. Dear Zoom developers, I am fairly asking you to consider adding the Ukrainian language to Zoom. Ukrainians, who represent a mentionable number of Zoom users, simply need a basic thing - integration of their native language. They will be very grateful for this very kind act on the part of the

Hello,I can no longer access the option to add a PowerPoint background. The option is grayed out...