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I have encountered a frustrating situation in that the Zoom Home Page appears differently depending on the browser used. I personally use FireFox in Windows, however, some of our users use Chrome or even a different OS (Mac) . Those that do are presented with a different home page that does not look the same as the one in Firefox nor does it have the same options. Why? How can i document how to setup and host a meeting if the process is different depending on browser type? Is there a way to ensure that all see the same thing when they go to www.zoom.com?

I am a senior with just a basic plan, not used often; however, this weekend we are having a "Celebration of Life" for my son who died from cancer in April 2020 in Canada. We want to allow people from all over to participate, and it may go 2 hours. Is there a way with just a basic plan to have a one-time longer zoom call? Thank you. 

Why can't I just email Zoom. For a communications company his system is incredibly Byzantine and actively discourages communication. All I want to ask is for Zoom to add a mute button to video conferences, where a participant can mute the speaker. Many thanks Kevin

I need some support to change the email address for my licensed account to the email address which I have used to set up a basic account ... as I have lost the ability to access my emails from my original account for which I have a subscription ...help is needed !

Hi, I'm setting up Zoom MFA, however it merges with Samsung's Cloud Services MFA. Is zoom using Samsung's services?If so, I'll be labeling my MFA as such. Thank you. HED

I just read an article that Firefox, Google, and others will release version 100. Many companies did not prepare their websites to handle browsers over two digits. Why? Just, why? And you didn't see it coming? You couldn't prepare as we did with Y2K? I can't use Web Client, which I prefer!! Now I am forced to use your app, which you want!

Were given the instructions that are attached by Zoom (I think) in order to set up the "automatic" creation of chat channels through SSO.  I have run through them multiple times and they are simple and I have followed them exactly, yet I don't see the new channel allocated to the user when they sign in.  Nothing in the logs either.Anyone using this successfully?

I tried the zoom test & it works fine, but when I log in using the app on my PC - it tells me that it's unable to connect to the network (even though I am online),  check your network connection & try again.  I tried uninstalling the app, restarting the computer, turning wifi off & back on again.  I also tried logging into zoom using firefox & MS Edge, but I receive the error messages:  error: http 503 service unavailable & error: http 503 error respectively.I actually used zoom for a meeting an hour ago.  Logged out & now can't get back in for my next meeting.Any help / suggestions would be appreciated.Thank you.

I can not figure out how to remove a licensed user and add a new one in its place.   

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Is there any way to make the chat window _not_ float above everything else and still be a separate window? To be clear, I'm not looking to disable, close, or merge the chat window, I want a separate chat window but not floating above all other windows. I want it to move to the background when I switch apps just like every other Zoom window. Thanks!macOS: 12.3.1 (21E258)Zoom: 5.10.4 (6592)

How do I remove the participants' name from the video box in bottom left hand corner in Zoom? I don't want the person's name to show within the recording. The latest version of Zoom won't allow me to remove the name like the previous version even I un-click it in the Zoom settings. I'm using the  free version.

Hi, I just pay my invoice yesterday with some delay, I was late. But now that I pay it, I really need the upgrade to Pro for tomorrow.  Do you know how long it take to be active ? Any chance to speed up the process Zoom please ?  I really need it tomorrow 🙏 

Hi, I want to enble SharedBufferArray for gallery view by Implementing Credentialless Headers but i'm not  sure where exactly to add this headers.can u guide me on which api this should be added or is it gonna be added on client side header response or server side response?? Cross-Origin-Embedder-Policy: credentialless Cross-Origin-Opener-Policy: same-origin    

Hi,I am using Zoom API to retrieve chat history.However, for audio messages in the chat, I get the content of:         {            "id": "{XXXX}",            "message": "xxx has sent you an audio",            "sender": "***********",            "timestamp": 1655215683011,            "date_time": "2022-06-14T14:08:03Z"        },without the audio file itself.Is there any way of retrieving this audio file/ transcription using the API / zoom portal?Thanks in advance 

How can I change de Owner account for another user???

Hi, I am trying to add 2 recipients to the Trust & Safety notification list but when I try to enter their email address under Add Recipient i is not allowed and I am only able to select the Admin email address.  Can someone please advise how to do this? Thanks. 

For information about the security of the account entry, we found alerts about signing in to it. We will confirm your login attempts from a new browser, location, or device. Now every time you have to look for mail to see the code, how to disable the check?

Hi, Yesterday I recorded a 3 hour long call, and in the process of finishing it and in the process of saving the call, the computer restarted because of the heat. When I started it again, I didn't even have the video saved, I couldn't access the room of the call, it doesn't appear in the "recordings" section, nor as a room that had existed. I have the paid version of Zoom and the ID of the call, but when I try to enter it, it tells me that it no longer exists. Do you know what I should do?

I am making a twenty minute video to submit as a demo.  When I play it back the video is great, the audio starts out great but by ten minutes a bonging sound begins - by 14 minutes I sound like I am underwater.  I have turned my speakers way down.  Any suggestions? 

I have a brand new computer with an excellent video card. When I go to "filters" the only option I have is NONE. Why would that be? I have the latest version of Zoom but the "Zoom Natzi" is saying "no filters for You"! 

Is there a way to configure the Zoom Chat client to play an audible alert when someone sends a direct chat message to me?  I'm not seeing this option in settings, but I may be looking over something obvious.

I have a user where SMS is not available.  How can I make this feature available to her?

Is there a way to extend the Webinar time even after people have registered? We have one setup for 45 min and I want to ensure if I extend it to an hour, then we will not get kicked off and it won't mess with registration.