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Explorer
Mar 22, 2022 5:30 PM UTC
Question

Help Needed - How to delete existing and add a new user on Zoom

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    4 replies

    IP-Man
    Employee
    Employee
    Mar 22, 2022 7:05 PM UTC

    @jbarlow63 , here's the KB article that covers how to manage users on the account -- https://support.zoom.us/hc/en-us/articles/201363183-Managing-users

     

    Hope this helps!

     

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    jbarlow63Author
    Explorer
    Mar 22, 2022 9:58 PM UTC

    Thank you for responding.  Although, this isn't what I asked.  My account is limited to 1 Admin and 1 User.  I want to delete the one User that I have and replace her with another person.  I don't want to "add" a person - I want to "replace" the 1 User with another one.

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    IP-Man
    Employee
    Employee
    Mar 23, 2022 12:46 AM UTC

    @jbarlow63 

    Here's the steps on Deactivating/deleting user from the account.

    Delete a single user

    1. Sign in to the Zoom web portal as an account owner or admin.
    2. Click User Management then Users.
    3. Search for the user you want to remove. 
    4. Click the More icon (...) in the right-side column.
    5. Click Delete.
    6. (Optional) Select the check boxes if you want to transfer meetings, webinars, and cloud recordings to another user. The other email address will need to be a Licensed user to transfer cloud recordings and have a webinar license to transfer webinars.
    7. Click Transfer Data then Delete or Delete Now Without Data Transfer.

     

     

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    Newcomer
    Jun 17, 2022 8:19 PM UTC

    There is not "More" icon (...) on the right hand side.

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