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Newcomer
Jun 15, 2022 6:12 AM UTC
Question

Upgrade don't active after I pay

Hi,

 

I just pay my invoice yesterday with some delay, I was late. But now that I pay it, I really need the upgrade to Pro for tomorrow. 

 

Do you know how long it take to be active ? Any chance to speed up the process Zoom please ? 

 

I really need it tomorrow 🙏 

    1 reply

    Employee
    Jun 16, 2022 2:21 PM UTC

    Hi @cedricb 

     

    Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



    If this helped, please remember to click on the "Accept as Solution" button below.

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