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Newcomer
Aug 7, 2023 12:13 AM UTC
Question

private zoom meetings recorded and/or used in AI training?

Hi, are private zoom meeting videos stored on server side and/or used in AI training in any way shape whatsoever?

Note that I am intentionally being vague with the question, to be inclusive of any and all video storage zoom-side, and any and all AI training. Note this is specifically referring to https://news.ycombinator.com/item?id=37021160  . Note that no consent was given on my side to any of this; and if any consent was implied, it is hereby revoked.

 

Kindly let me know.

 

12 replies

Community Manager
Aug 7, 2023 2:16 PM UTC

Hi @joelsolymosi thank you for your concerns and welcome to the community! Here is our proactive blog post that explains our most recent changes to the Terms of Service.

 

It explains how our Gen AI features give account owners and admins control over which features are enabled and how data sharing is handled.

 

Additionally, it makes clear that participants are informed when Gen AI features are activated via the Zoom user interface.

 

 

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Newcomer
Aug 7, 2023 8:11 PM UTC

The "proactive answer" (management babble) is highly concerning! Can you provide a real and legally binding answer, please!?

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Newcomer
Aug 7, 2023 4:30 PM UTC

it is unclear what Service Generate Data actually is. Could you please provide a list of what exactly SGD is?

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Newcomer
Aug 7, 2023 6:03 PM UTC

so, to clarify, if we do not click yes on the Zoom IQ button ON EACH CALL, you DO NOT have permission to use our video / audio content for AI training, correct? 

 

Or do you consider that we agreed to it in the TOS when we upgraded most recently?

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Newcomer
Aug 7, 2023 8:12 PM UTC

This is "bad user design" by default. That would not be legal (or bordeline illegal) within the EU jurisdiction!

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Newcomer
Aug 7, 2023 8:09 PM UTC

We are also deeply concerned with today´s post in today´s Stackdiary

If we can not EASILY opt out of our private, personal and proprietary data being abused by an AI monkey, the we will unzoom Zoom right away! The terms might even be outright illegally imposed on EU-based customers?

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VA11_2
Community Manager
Community Manager
Aug 7, 2023 8:14 PM UTC

We’ve updated our terms of service (in section 10.4) to further confirm that we will not use audio, video, or chat customer content to train our artificial intelligence models without your consent. In addition, our blog post has been edited to include the most up to date information.

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Newcomer
Aug 8, 2023 6:23 PM UTC

This needs to be a much louder and more publicly known response.

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Newcomer
Aug 7, 2023 10:18 PM UTC

I think Zoom may wish to let the public know about what is being captured for AI training. Zoom has been my favored videoconferencing tool, but I had a client tell me yesterday they will no longer accept Zoom meetings because of their fear of being used for AI training. If this becomes a trend, I'll need to move to a different videoconferencing vendor.

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Newcomer
Aug 7, 2023 10:30 PM UTC

That is our position as well. If this is not debunked immediately by the CEO of Zoom, we will also dezoom with immediate effect!

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Newcomer
Aug 8, 2023 6:23 PM UTC

My company is also poised to leave Zoom, as are several of my peer company leaders.

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