ZoomMate

Why don't the meetings that are scheduled for me by Cal.com automatically record in Zoom, if I have it set to record at startup?

Hello, I've turned on 2 AI Companion settings "Use screen share content with OCR" and "Use meeting chat messages" and would like to know where and how to interact with Zoom in a way that uses those settings. We recently held a meeting, which was recorded, that we had text in the chat and on the screen that was not said out loud by anyone. The text was important to our meeting, but not mentioned in the content in the AI Summary. Also, when using AI Companion in Workplace, after the meeting, it did not yield any mention of the on screen or chat text. Any insights are appreciated! 

When I meet in my personal room, I get a Wonderful AI summary sent to myself and participants, in English. But I just received the AI summary sent for a scheduled meeting, and it was in Chinese. I don't read Chinese. Clearly, I have not changed any settings -- all I did was schedule a meeting for one week in the future. Any thoughts as to why the summary would come back in anything other than the language I specify I use? Thanks

Hello When I launch a meeting in my personal meeting room, I have to manually start the AI Companion, but that's not necessary when I create a new meeting.   Recently, I've been receiving a pop-up asking if I want to start the AI Companion, which serves as a helpful reminder to begin or agree to use the companion. Unfortunately, I accidentally selected the option to stop seeing that pop-up message, and now I'm no longer receiving the reminders. I’ve checked the settings but can't find a way to turn the pop-up back on.   I would appreciate any guidance on how I can restore the pop-ups. 

I tried to create a summary of a 2 hour meeting last night but nothing has arrived in my email. So I tried a test meeting today (with just myself!) and I spoke for a few minutes having clicked "start summary" at the beginning and "stop summary" at the end. I did get an email this time, but it says"****'s Zoom Meeting could not be generated due to insufficient transcript." What am I doing wrong? I'm not sure what kind of account I have, but it is a paid for version. Thanks in advance.

When I return to a meeting on Zoom app calendar, I have the option to 'summarise the meeting' and ask 'what was discussed in the meeting' etc via the AI companion. But sometimes it says I do not have permission."Sorry, I cannot answer your question because you don't have the permission to access either the meeting transcript or the meeting summary."It works on some meetings, and I am an admin and I have looked at all the permissions and cannot see anything obvious.Any ideas? 

I am an admin in my company account. I would like to switch off the "Meeting summary with AI Companion". Unfortunately, this is not possible. I get the message "Blocked by administrator". But I am the administrator. How can I switch off the summary with AI Companion? My ZOOM version is 6.4.0

I teach multiple classes per week on Zoom. All are archived as Smart Recordings. However, the inbuilt AI makes the same errors over and over, such as misspelling my name (it's the same as my user name), and mistaking my sex/using opposite pronouns.I can go into Smart Chapters and edit in the corrections, but I wonder why it never "learns" what is correct from week to week, and also why some classes are almost letter perfect - name, sex, transcript - and some are so far off...in the same ways each week.Assistance, anyone?

I'm trying to set up Smart Recording with AI Companion but when I turn on the setting, I only have one option out of four that displays under 'create with each recording', what am i missing? - we already use cloud recording- our 'create audio' transcript is also checked on Is this just a permissions thing?

Cannot find this setting (despite following knowledge articles)

How do I turn on AI companion for Zoom phone? I have it on for Zoom video meetings but I don't understand how to turn it on for phone calls. Any suggestions?

Hello; We use Zoom AI Companion and our users community love the feature.  A user want to bring his laptop to a face-to-face meeting. start a zoom meeting to generate a meeting summary and tasks. The problem is that Zoom AI companion is not able to distinguish different attendees if they are coming from the same meeting participants setting in the same room. Is there a plan in the future to fix that? Can you share with me any articles related to this. 

Is there a workaround to invite Zoom AI Companion to a 1-1 phone call so we can generate a call summary? Some of our users are migrating from other platforms to Zoom and they asked about this feature. 

Greetings, I'm setting up online zoom classes where I teach yoga, dance and rejuvenation exercises...so need music in background while I'm talking sometimes. Im using a Lenova PC laptop for zoom meeting, Samsung a-50 Android smart phone for spotify playlist for music, Samson wireless earset system and Audio Box USB96 for mixer for best sound quality....and headset to hear participants on zoom. I'm figuring the best way to set it up and connect it all...and need help. I'm not a tech person. I've have 2 dif tech guys  telling me dif ways to set it up. The new tech guy is coming over soon. He says the other guy set it up too complicated...theres a much easier way. Then he said zoom isnt set up to both play music while talking at same time...and also be able to hear if client has question. He says he needs to download a new program on my computer to help with that. He said my computer wasnt allowing the new program and that hes working around it. Hes coming over later today

AI Summaries used to have: Next Steps, Summary and then more details on every topic. Now I only get next Steps and a small Summary. Where did the details go?

Estimado equipo de soporte de Zoom,Estoy experimentando un problema con mi cuenta, ya que estoy recibiendo más de 100 correos electrónicos con el resumen de una misma reunión a mi correo personal. Ya he intentado solucionar el problema de las siguientes maneras:Elimine la grabación de la reunión.Revisé la configuración de notificaciones en mi cuenta de Zoom.Busque opciones para detener el envío de estos correos, pero siguen llegando.Agradecería su ayuda para detener estos envíos automáticos, ya que están saturando mi bandeja de entrada y afectando mi productividad.Espero su pronta respuesta y una solución a este problema.

I don't have the account settings to turn off ai I am the only user any suggestions ?

Zoom is not creating the summaries although I Turned on meeting summary automatically when meetings start

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How can I zoom with people in the United Kingdom?

Hello Zoom ,i have received some email when i end the meetingsZoom Meeting could not be generated due to insufficient transcript.kindly resolve my issue as soon as possible ,because its most important & urgentkind regards.

Why do I get this message and no meeting summary?A summary and next steps for Rebecca & JD Meeting could not be generated due toinsufficient transcript.John

Upon the conclusion of a meeting, we get the AI Companion Summary (which we love), but it doesn't include the attendees or some field that we can use to link this and import it or add it to the CRM system.   We have explored multiple ways to get the AI Summary on the Contact in FreshSales, including Zapier, which currently doesn't support this. The only solution we see is manually attaching the AI Companion Summary to the Contact in our CRM.   We looked at the Zoom Workflows and then using Zapier to put it on the account.  We would forward the AI Companion Summary to a designated email address, and when we forward, we would include the contact's email address in the body that should be put in our CRM.  Then Zapier would run this into the CRM.  This still requires a user to remember to do this, and at that point, they might as well manually attach it to the CRM.   Has anyone done this successfully?  If so, how did you

I participated in a meeting where the usual host was not present and so someone else was chairing. The meeting is usually summarised with Ai companion and Meeting Summary function by the usual host. But the stand in did not have the feature enabled on his account.  Despite this, I "requested" that they enable meeting summary for this meeting by just clicking the button on my side. This showed it had sent the request, and then the Ai star was visible throughout the meeting as usual.  Prior to the end of the meeting, the original host left, and the hosting was handed to me for a further 10 mins.  When I asked the stand in host to access the summary that was made (as he was the one who enabled it for the meeting), he said he hadn't enabled the settings for Ai Companion yet, and that when he went into the account section where summaries are stored, he was just greeted with a "this feature is not enabled, speak to admin" or similar message. He has since en