ZoomMate

How do you enable "external web query" in AI Companion? AI Companion is telling me it can't answer a question because it doesn't have permission to access to do an external web query.

I can't see part of the admin console because there is a pop-up I can't remove relating to Otter and Zoom. Get automatic meeting summary Send AI Notetaker to your Zoom meeting and take notes automatically.Enable AI Notetaker to auto join all other meetingsAdd AI Notetaker The options given by the chatbot don't work and I know there are buttons/menu selections behind this and I can't access them. How do I get rid of this? RegardsGareth

ola.. quero receber por EMAIL o resumo da reunião gravada pelo AI. Só tenho acesso ao resumo que fica na plataforma. alguem pode me ajudar como fazer?

Get ready to explore, connect, and level up your Zoom experience! This month, we’re bringing you an exciting lineup of events designed to keep you ahead of the curve. From the latest feature updates to exclusive Q&A sessions with our experts, there’s something for everyone. Here's what's in store:  📅 April 2: Zoom Workplace Open Office Do you want to elevate your Zoom Meetings and maximize the value of Zoom’s comprehensive workplace solutions? Join us and get pro tips and maximize your investment! 📅 April 3: What’s New at Zoom? Stay in the know with our monthly update! We’ll unveil the newest features, tools, and enhancements, plus introduce our new Head of Global Customer Success.   📅 April 9: Zoom Phone Open Office  Optimize your call management, refine your setup, and gain actionable insights to enhance your workflow. Join this open forum to ask questions, explore best practices, and take your experti

Why is this message all through out yy summary: ronoun Correction Assistance RequestedI'd be happy to help you with pronoun correction. Could you please provide the specific text or sentence you'd like me to review and correct? Once you share that, I can assist you in identifying and correcting any pronoun usage issues.Pronoun Correction Assistance RequestI'd be happy to help you with pronoun correction. Could you please provide the specific text or sentence you'd like me to review and correct? Once you share that, I can assist in identifying and suggesting appropriate pronoun usage.Pronoun Correction Assistance RequestedI'd be happy to help with pronoun correction. Could you please provide the specific text or sentence you'd like me to review and correct? Once you share that, I can examine it and suggest any needed pronoun corrections or improvements.Pronoun Correction Assistance RequestedI'd be happy to help with pronoun correction. Could you please provide the specific text or

Why don't the meetings that are scheduled for me by Cal.com automatically record in Zoom, if I have it set to record at startup?

Hello, I've turned on 2 AI Companion settings "Use screen share content with OCR" and "Use meeting chat messages" and would like to know where and how to interact with Zoom in a way that uses those settings. We recently held a meeting, which was recorded, that we had text in the chat and on the screen that was not said out loud by anyone. The text was important to our meeting, but not mentioned in the content in the AI Summary. Also, when using AI Companion in Workplace, after the meeting, it did not yield any mention of the on screen or chat text. Any insights are appreciated! 

When I meet in my personal room, I get a Wonderful AI summary sent to myself and participants, in English. But I just received the AI summary sent for a scheduled meeting, and it was in Chinese. I don't read Chinese. Clearly, I have not changed any settings -- all I did was schedule a meeting for one week in the future. Any thoughts as to why the summary would come back in anything other than the language I specify I use? Thanks

Hello When I launch a meeting in my personal meeting room, I have to manually start the AI Companion, but that's not necessary when I create a new meeting.   Recently, I've been receiving a pop-up asking if I want to start the AI Companion, which serves as a helpful reminder to begin or agree to use the companion. Unfortunately, I accidentally selected the option to stop seeing that pop-up message, and now I'm no longer receiving the reminders. I’ve checked the settings but can't find a way to turn the pop-up back on.   I would appreciate any guidance on how I can restore the pop-ups. 

I tried to create a summary of a 2 hour meeting last night but nothing has arrived in my email. So I tried a test meeting today (with just myself!) and I spoke for a few minutes having clicked "start summary" at the beginning and "stop summary" at the end. I did get an email this time, but it says"****'s Zoom Meeting could not be generated due to insufficient transcript." What am I doing wrong? I'm not sure what kind of account I have, but it is a paid for version. Thanks in advance.

When I return to a meeting on Zoom app calendar, I have the option to 'summarise the meeting' and ask 'what was discussed in the meeting' etc via the AI companion. But sometimes it says I do not have permission."Sorry, I cannot answer your question because you don't have the permission to access either the meeting transcript or the meeting summary."It works on some meetings, and I am an admin and I have looked at all the permissions and cannot see anything obvious.Any ideas? 

I am an admin in my company account. I would like to switch off the "Meeting summary with AI Companion". Unfortunately, this is not possible. I get the message "Blocked by administrator". But I am the administrator. How can I switch off the summary with AI Companion? My ZOOM version is 6.4.0

I teach multiple classes per week on Zoom. All are archived as Smart Recordings. However, the inbuilt AI makes the same errors over and over, such as misspelling my name (it's the same as my user name), and mistaking my sex/using opposite pronouns.I can go into Smart Chapters and edit in the corrections, but I wonder why it never "learns" what is correct from week to week, and also why some classes are almost letter perfect - name, sex, transcript - and some are so far off...in the same ways each week.Assistance, anyone?

I'm trying to set up Smart Recording with AI Companion but when I turn on the setting, I only have one option out of four that displays under 'create with each recording', what am i missing? - we already use cloud recording- our 'create audio' transcript is also checked on Is this just a permissions thing?

Cannot find this setting (despite following knowledge articles)

How do I turn on AI companion for Zoom phone? I have it on for Zoom video meetings but I don't understand how to turn it on for phone calls. Any suggestions?

Hello; We use Zoom AI Companion and our users community love the feature.  A user want to bring his laptop to a face-to-face meeting. start a zoom meeting to generate a meeting summary and tasks. The problem is that Zoom AI companion is not able to distinguish different attendees if they are coming from the same meeting participants setting in the same room. Is there a plan in the future to fix that? Can you share with me any articles related to this. 

Is there a workaround to invite Zoom AI Companion to a 1-1 phone call so we can generate a call summary? Some of our users are migrating from other platforms to Zoom and they asked about this feature. 

Greetings, I'm setting up online zoom classes where I teach yoga, dance and rejuvenation exercises...so need music in background while I'm talking sometimes. Im using a Lenova PC laptop for zoom meeting, Samsung a-50 Android smart phone for spotify playlist for music, Samson wireless earset system and Audio Box USB96 for mixer for best sound quality....and headset to hear participants on zoom. I'm figuring the best way to set it up and connect it all...and need help. I'm not a tech person. I've have 2 dif tech guys  telling me dif ways to set it up. The new tech guy is coming over soon. He says the other guy set it up too complicated...theres a much easier way. Then he said zoom isnt set up to both play music while talking at same time...and also be able to hear if client has question. He says he needs to download a new program on my computer to help with that. He said my computer wasnt allowing the new program and that hes working around it. Hes coming over later today

AI Summaries used to have: Next Steps, Summary and then more details on every topic. Now I only get next Steps and a small Summary. Where did the details go?

Estimado equipo de soporte de Zoom,Estoy experimentando un problema con mi cuenta, ya que estoy recibiendo más de 100 correos electrónicos con el resumen de una misma reunión a mi correo personal. Ya he intentado solucionar el problema de las siguientes maneras:Elimine la grabación de la reunión.Revisé la configuración de notificaciones en mi cuenta de Zoom.Busque opciones para detener el envío de estos correos, pero siguen llegando.Agradecería su ayuda para detener estos envíos automáticos, ya que están saturando mi bandeja de entrada y afectando mi productividad.Espero su pronta respuesta y una solución a este problema.

I don't have the account settings to turn off ai I am the only user any suggestions ?

Zoom is not creating the summaries although I Turned on meeting summary automatically when meetings start

Join Zoom on March 20th @ 2 ET to hear from Smita Hashim, chief product officer at Zoom, as she shares how Zoom AI Companion is bringing together AI agents to help people work smarter, scale their impact, and strengthen human connections and serve their customers better. She’ll unveil Zoom’s latest AI innovations, demonstrating how they extend beyond meetings and customer interactions to redefine employee and customer experiences—so you can focus on the work that truly inspires you. Don’t miss out!➡️ Register today! 

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