ZoomMate

Hi allOur company is considering to use the new AI companion features and we understand some of those features require some sort of automated audio recording (smart recording) to work. We also understand from the support pages that the content of those recordings are not used to train the AI model.But the question is, if we enable and use those smart recording features, is it clear to the other participants (out customers, suppliers etc) in the meetings that their audio or content is recorded for those AI features and does Zoom collect consent from them for each recording? If our customers do not want this feature to be used, can they setup Zoom in a way that we are not able to record?  

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Zoom AI is generating summaries of my meetings (I am host) and they are listed in the website. But Zoom is blocking me form clicking on them.  Zoom also is not sendimg me the summaries by email.

I use Zoom as a single person, not part of a company or other organization; just me.In the Meeting Summary, Next Steps, I got next steps for some people who I don't know and who were discussing things not being discussed in my meeting. The Quick Recap and Summary sections of the AI notes were correct. I just got Next Steps from my meeting and some other random meeting with people I don't even know and action items I do not understand.How does this happen? Can my Next Steps be shared with others who I didn't give approval to; to folks outside of me and my meeting group that I don't know, info shared with other organizations? YIKES!

I coach. I'm interested to see the data for the coachee as well as myself. I would be particularly interested in speaker speed etc. Sometimes I am shown data from the other zoom participant and sometimes not. Is there a way of always seeing data in meeting coach from bot participants?

My team starting using AI Companion to take notes during our meeting. When we review the meeting summary it notates incorrect names. For example, it notes Judy when the participant's name is Karen. Is there a way to adjust this to have accurate notes?

I recorded a meeting, but was not aware of the AI feature to provide a written summery (did not enable the summery feature). Can I get a written summary now, after the fact? 

I need help! cuse i dont have the AI companion in my own meeting, i maybe have it but for my self not! 😢 pls help

Hello, fellow Zoomers! I'm trying to figure out how/if I can provide a prompt to the AI companion on how I would like the summary formatted? Currently, I'm taking my summary and then pasting it into a custom prompt I built to re-format the summary into the format my client requires. (an organization I contract with to serve their clients. They have a specific format they want the meetings outcomes reported in). It would be great if I could accomplish that within Zoom and lose the extra step.  Thank you in advance!Mike

Hello, I've had AI companion creating summaries without a problem until about a month ago, when it stopped. I didn't change any settings before this happened.When I go on Account settings > AI companion, it it set to autostart and Meeting summary is on, but I get an error message below saying "one or more AI companion features are disabled in your settings". I enabled it everywhere I could think of inside "manage all settings", and it still doesn't work, can you please help?

We're having trouble with one person's recording to the cloud not creating the Ai companion feature Summary, chapters, etc. even though his settings are the same as mine and we have the same type of accounts.  We went down and compared his settings with mine and they are set up exactly the same as mine.  Anyone have this problem??Thanks

Is it possible to remove the AI Companion ad that appears on the 'waiting for host to start meeting' screen?

I am trying to set up an automation around the ZoomAI Summary. When I go to setup my first Step and Test my Trigger, I get:Error code: Error while retrieving: The app returned "Meeting does not exist: WjL+QoPoSeKlcNgDGsqjXg==.". Yes I have already connected my Zoom account and "tested connection" and that was successful I have looked for any restricting settings that may block Zapier from being able to find the meeting and turned them off:Only Authenticated users can view cloud recording is OFF andRequire password to access shared cloud recordings is OFF I figured it may not work unless there is a brand new meeting, so I made a brand new meeting and it generated a summary, but Zapier still didn't pick it up. Any ideas on how I can get this working?

שלום, אני מנסה לעשות שני דברים כבר שלוש שעות ואני לא מצליח ובא לי לבכות. אני לא יודע מה לעשות. גם האנגלית שלי לא ממש טובה ואני כותב דרך גוגל טרנסלייט.יש לי חשבון עסקי עם 2 מנויים.הדבר הכי חשוב שאני פשוט לא יכול לעשות הוא להשתמש ב-AI Meeting Summary. התמיכה אמרה לי שיש לי את זה כמנוי עסקי פעיל וניסיתי להשתמש בזה אבל זה לא עבד וזה גם לא מופיע בתוכנית שלי. הייתי צריך לשלם על זה כתוספת למרות שהתמיכה אמרה לי שיש לי את זה. אין לי עם מי לדבר, זה מאוד קשה לי.2. אני רוצה ליצור קישור מותאם אישית ולחבר את הדומיין שלי כדי לעשות את זה אבל אני לא מצליח. הלוואי שמישהו היה משתלט על המחשב שלי ויעשה את זה בשבילי והלוואי שהוא היה יודע גם לדבר עברית. בא לי לבכות.

I have a Workplace Pro plan. Yesterday I activated AI Companion during a meeting in order to have a meeting summary. A meeting summary was not generated. It has worked with previous meetings. Please advise.

Hi there, My wife is always receiving this email message in her email account from my Zoom account via Fathom where I am never invited to any of her Zoom meetings: "(My name) is using Fathom to record Google Meet meetings and streamline the note-taking. Is it okay if (my name) records your meeting tomorrow?" How can I stop Fathom from sending these message my wife email address? 

Have you ever wanted to customize your meeting summary?  Make it something different than the general template but the same every time (say for a sales call or a project stand up)?  Zoom now has Custom AI Companion to allow you to do this (plus much more): User:  Custom Meeting Summary Templates:  User DemoAdmin: Custom Meeting Summary Templates:  Admin Setup   You can also add a custom dictionary to make the summaries more accurate & tailored for your business:  Custom Dictionary 

Hello, I'm Josh Stanley, a Senior AI Specialist at Zoom.  Please feel free to reply and even at mention me with your questions on Zoom AI Companion Use Cases.  In this short video I show an example of using Custom AI Companion add-on license with Jira. Its a very powerful way to improve manual workflows with AI:  

I have been testing out advanced features in our enterprise Zoom account to help streamline our work related to typing up and managing meeting notes. When the features work--they are great. But when they don't work for no understandable reason, it is a major disappointment requiring back up approaches (which minimizes the impact of using the features if they are intermittent in functionality). The specifics:1. Meeting transcripts. These are great when you remember to (a) turn it on at the beginning of a meeting, and (b) save the transcript immediately before exiting the meeting. I find it odd that Zoom can automatically start recordings and save recordings for you, but not automatically start or save transcripts. Why? I don't need to record with everyone on video and talking, etc. The transcription is much more helpful in capturing notes from a meeting, and when it works, it really reduces the time it takes us to distribute meeting notes. I can't tell you how many times I have acc

I used to love the meeting summaries.  As a paid member, I introduced multiple companies to and suggested zoom as our video conferencing app, almost entirely for the AI's video recordings and meeting summaries. What I loved about the summaries: 1. Easy to read and understand2. Easy to edit (by browser) and share (by email) Now they seem: 1. Incredibly difficult to edit (by browser) or share2. Difficult to understand  I'm a tech savvy guy.  Anyone on this forum is.  But what I liked about the old version was that it was easy for our non-tech savvy coworkers and clients to understand as well.  Now the editor has tons of links and icons, and the share button only sends viewers to a link so they can log in to zoom docs.  Once a client or coworker sees that they need to login, they balk and ask me to send them a .doc or pdf or email.  And then, good luck trying to figure out how to export the summary from zoom docs. I get it.

I had a meeting scheduled by the other person.  They agreed for me to take notes, I pushed the AI button which they approved however I did not record the meeting.   Were no notes recorded because I did not record the meeting?  If it was recorded, I can't seem to access the notes.   Thank you

Zoom AI Companionを利用したいのですが、入力・生成データが第三者に提供されないかを危惧しています。ご担当者に一度確認したところ、Zoom完結モデルに移行すると第三者提供がないとうかがいました。Zoom完結モデルに移行するにはサポートから問い合わせるように案内があったので問い合わせました。まずは移行による影響度を調査したいです。

Hello, I'm Josh Stanley, a Senior AI Specialist at Zoom.  Please feel free to reply and even at mention me with your questions on Zoom AI Companion Use Cases.  In this short video (6 mins) I show an example of using AI Companion with direct reports, mentees, students, etc... that are in need of skills or performance development.    By leveraging Zoom AI Companion, you can compare their existing job description against the job description for their future desired role to identify the skills gap.  Add in annual performance reviews as context to help make the development plan even more valuable by tailoring the output further to the user by capturing not only skills but performance gaps as well. 

If I enable Meeting Summary with AI Companion, how can I also enable Smart Recording with AI Companion at the same time? I love the meeting summaries, but I also want to access the full transcript (With the Smart Recording features) but I can't find a way to do that, I can only pick one or the other. Any ideas?