ZoomMate

We are in the midst of planning our First Zoom User Group in Bangalore in May! If you are interested in joining us at our first User Group in Bangalore, please do leave us a comment and we will invite you to our first User Group! We look forward to hosting you! We will be covering topics of latest updates and also AIC! 

Hi Team, Currently post zoom meeting, I am getting the meeting summary AI with Hindi regional language, Can any one please let me know how to set the AI summary language to English by default. Thank you. 

I've used zoom meetings since 2014 but never got anything more.  I'm interested in starting to use it's other features.  Reading instructions does nor work for me.  Ant suggestions and links to demo videos that will help to clarify things for me?

Hi, we've just started trialling the meeting summary with AI companion however, one of our early users has found that even though Share Summary with only me (Meeting host) is selected, the summary has been shared with all participants.Is there some other setting that overrides the share settings or is this a fault?

How is Zoom AI Companion helping you with your job?   We want to understand how Zoom AI Companion makes our users more effective in their work week. Please help us out by filling out this short survey.  If you can get other Zoom AI Companion users in your company to respond, that will only give us more insight. Please share the survey link.   And, as a thank you for submitting your responses and encouraging other users to do the same, we will make a $5 USD donation through our Zoom Cares program to one of three nonprofits for each completed survey (up to a total donation amount of $5,000).You can take the survey here!

Hey all - I turned on AI Companion for a group call and it never sent me notes and I don't see them in my Zoom AI Companion tab. This has happened a few times before. Am I missing a step I should have done to have AI Companion save the notes and email them to me? Thanks!

I use Zoom AI Summaries for all my meetings and have found them really helpful. However, when I log into Zoom and look at the Zoom AI Companion tab for my list of summaries, many are matched with the wrong date. For example, I click on the summary in my list that is supposed to be for Feb 25, but when I open it, I get the summary from Jan 26. Is there a fix for this? It makes it really challenging to find the correct meeting summary easily. Thanks

NEW USER - EXPLORING

I see there is new AI language in the terms & agreements. How does that impact the HIPPA compliance considerations? How does the AI ignore the PHI? I haven't been able to get int touch with actual support, but would need a legal answer on this from Zoom.

I Have the Ai companion enabled on my  web base account. I hosted a recorded meeting yesterday that the Ai companion was not enabled and did not do the summary. The only thing I can think that happened was that this meeting time and date had to be moved. I use Microsoft outlook to do this,  Has anyone else had this happen and if so how did you prevent and fix it 

Hi, We are looking to enable Zoom Companion for the whole company, but we don't manage to figure out our way to govern it. Is there a way to export the companion data that was sent to the AI providers and the one that is brought back by the models to any type of SIEM solution?  Thanks, Os 

Hello, I am working at my company's IT department and am collecting questions for our users' reference. If the original creator of the meeting were to assign another individual as an alternative host with AI Companion/Meeting Summary on, will the alternative host receive a meeting summary in addition to the original host? Thanks!

Meeting Summary was turned on automatically for my meeting.  Recording was turned on manually a few minutes after the meeting started.  I've received an email telling me how to access the video, audio and chat for the meeting.  AI Companion "catch up" did work during the meeting.  It is now more than an hour since the meeting ended.  I see where to access the summary, https://us02web.zoom.us/user/meeting/summary#/list, but it is grayed out.   Is a delay in generating the summary normal?  Should I expect it to show up eventually?

I have checked the content input to the AI on the support site.https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057861#h_01H9H953JKNXPKHZME709A7B8NSo I would like to check the safety regarding the content that will be input to the AI.In addition, I would like to confirm the security of temporarily stored contents.I would like to confirm the following security safeguards on this matter ・What are the temporarily stored contents? ・Can you tell me how long the content will be temporarily stored? ・What security measures are you taking to ensure the security of the content that is entered?

GM! I am an account owner and would like to add the AI Companion feature to my meetings. However, in the admin panel, of all the available functions, I have only "Smart Recording with AI Companion". Other features are missing, although I have a Zoom One Pro subscription that should include them.

Howdy! So, imagine this: you're in a meeting, and the speaker's got your attention locked in like you're in a trance. Suddenly, the meeting ends, and you're like, "Wait, where are my notes?!" Been there, done that? You're in the forgetful club! But guess what? The cavalry's here, and they go by the name of Meeting Summary. These folks are your productivity sidekicks. They let you be the meeting maverick, focusing on the good stuff while they silently capture all the nitty-gritty details. And here's the kicker: minutes after the meeting wraps up, you'll find a neat summary of it chilling in your inbox. No, seriously, it's like magic – abracadabra, there it is! So you can go back to being awesome without worrying about missing out on the meeting scoop. 🚀✉️ 

I am an admin for our company Zoom account, and wanted to turn on Zoom AI just on my account, but not any other accounts within the organization. Is this possible? I turned on some of the switches and now under the "AI Companion Management" I am seeing recordings of others within the organization and I do not want access to those (seems like an invasion of privacy).  What exact switches should I turn on so that zoom ai companion is enabled, you have to opt in for every call you start and I can only see my own recordings in the AI Companion Management?

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We've been generating meeting summaries for many of our meetings over the last couple of months and in the Meeting Summary list under Account Management | AI Companion Management, the Date column is wrong for a good number of them. It will show, for example, February 17 for a meeting that happened on January 18 and February 13 for a meeting on January 14. Not all meetings but definitely enough to be noticeable, at least 25%. When I click into the summary, the correct date shows at the top. It's just the list itself that shows incorrectly.

Hi I can't unlock the companion. I'm logged in as the owner but all I see if 'locked by admin'. I've tried everything suggested in the thread I found on this topic (another browser, incognito window, restart) but I get the same thing every time.What am i missing? 

Has anyone using the Smart Chapters feature found that it now creates FEWER chapters than before? And that the generated description text is less specific?   I have been using this since it rolled out last fall, and was happy with the results: After a little light cleanup, my chapters were ready to go. Now, I get one huge chapter (usually the entire recording), described the exact same text that is used in the "Summary" text.   Is this feature going backward? Has the AI been "dumbed down?" Or am I missing something here?

"Everyone has that dreaded work task they’d rather push off to the next day (and the next, and the next). For some people, that task is business writing: drafting emails to clients or prospects, sending project updates, or even just writing up a meeting agenda for your team. If a blank email draft or chat window immediately puts you in procrastination mode, or if too much of your day is spent composing messages, AI writing tools might be just what you need to tackle your to-do list."   What AI Writing Tools Can Help With 📝:  Saving time on the first draft Repetitive or tedious writing tasks Striking the right tone Inspiration and out-of-the-box thinking Saving your creative brainpower  Read the full article on the Zoom Blog 👉https://www.zoom.com/en/blog/ai-writing-tools-improve-productivity/         

Is the AI Companion Meeting Summary ITAR and/or EAR/EAR99 compliant?

Hi, This week I recorded two meeting and I'm pretty sure I launched the AI companion, but I never received the transcript. Is there any way to ask the AI companion to produce a summary for an existing recording? Also, can the AI companion be started after a meeting has started and a recording has started? It seems to me that the summaries I didn't get were for recordings where I launched the AI tool while the meeting was already ongoing. Thanks, L

The Zoom AI companion is generating the summary in other native languages that we occasionally speak during the call. Since the summary is shared with the wider team, can we ensure it is generated always in English only?