ZoomMate

Hello, My organization is running into an issue where the settings for the Zoom AI companion are enabled and the correct options are ticked, but we are not receiving any email transcripts. Last Friday, we ran the AI Companion for about 10 minutes as test, but we have not yet received the email. We ran the companion again at 10 AM and yet again didn't receive anything. In my Settings > AI Companion > Meeting section >Meeting Summary with AI companion (is ticked)Send an email notification when sharing with users (ticked) Share summary with:Only me (meeting host) (ticked)  Thank you

I want to transcribe Zoom cloud recordings.Following instructions, I am in the Record Section BUTWhere are the Advanced cloud recording settings? 

I can't turn off "locked by admin" on Settings > AI Companion > Meeting Summary with AI Companion even though I am the account owner and only user. I want to turn off "Allow hosts to generate a summary."  I can't find out how to unlock this section so I can turn off these AI Companion Meeting Summaries. I just upgraded zoom to 6.0.x.  Didn't helpI logged into zoom settings using incognito mode - -didn't helpI switched to another browser and logged in - -didn't help.it's all grayed out, saying I don't have enough privileges to change these options/turn AI Companion meeting summaries off.thanks.

Why has the Start Summary button disappeared?  How do I enable it? rgds,Dan

How do I make AI disappear? It really disturbs my Zoom attendees. We have met weekly since the pandemic. I have not enabled AI in my settings, and it still shows up and annoys our group. Tonight, one guest reported that his computer tried to tie him to a Facebook page when he had never been on Facebook. This three-plus-year-old group is on the edge of breaking up over this. What can I do? 

I have just realised the audio transcript tick box wasn't ticked before my meeting recording to the cloud. Is there anyway to convert it via zoom afterwards? 

We use AI companion to aid in keeping minutes of our board meetings. When multiple people speak at once, it's challenging to get accurate notes and summaries. Is there anything we can do to help with this in the AI Companion settings? Or do we just need to ensure that meeting attendees speak one at a time? 

Hello! Is it possible to access full transcripts from zoom calls after the call has ended without recording the calls themselves?  I'm aware of the closed caption feature (but this transcript doesn't seem to persist after the call) and am aware of the ability to access a transcript of a call if it is recorded, but am wondering if it's possible to have access to the transcript of a call without needing to record it. And specifically I'm looking for a HIPAA compliant solution.  Thank you!

Hi Guys,Do you know the IP range for Zoom AI service? There are some users want to access it by proxy.So they need open the IP rang in their firewall.Thanks! 

How can I find AI Companion notes after I have closed the zoom meeting?

Due to opperator error I have ended up with a number of AI Summary files that seen but not accesses (selection button is not available. Thus it is not possible to delete these files. I have now learnt how to aviod this problem (don't close session just after oping the summary option.I can live with these redundant files but it is just annoying. ThanksDaryl

Is it possible to disable the AI features on Zoom? The buttons take up space on the toolbar, pushing both the Participants and Chat button into the "View More" section, which is super inconvenient.

Hi,  Does anyone know what it means when the AI Summaries are greyed out?  Today I had 2 meetings where I used the AI Companion. When I go to the My Summaries tab I see entries for them but they are not clickable/viewable. I was able to access the AI Summaries for meetings I had last week. But today I cannot. I didn't do anything different today than last week, so I am stumped as to why I cannot access today's summaries.  UPDATE: My issue was resolved. The summaries became available a few hours after the meeting ended.

I was just updating my Meeting Summary. I went to Save and it said I was logged out. I logged in and now when I go to the Summaries it is listed but there is no longer content. It now says it was not generated. Does anyone know how I can restore my summary with an ID number?

I am curious about the way that the consent is set up for Zoom AI Companion for the summaries and how companies are getting buy-in from internal Legal and Privacy teams. When cloud recording is enabled for a meeting, participants must acknowledge the disclaimer or leave the call.When the meeting summary is enabled for a call, the pop-up appears at the top of the meeting to raise awareness that the feature is enabled, but that is it. Being based in the US, I believe states that have a two-party consent, this would be a challenge because while not being recorded, the meeting is being transcribed to summarize...or am I missing something?

Hello, my zoom has had no issues until I installed the following app directly from zoom:   "Meeting Recaps, Transcripts, Recording from ReadBy Read AIInstant meeting recaps, transcripts, recordings, and automated real-time tools to help you have better Zoom meetings." It corrupted my zoom and computer. I uninstalled zoom but when I went to reinstall through zoom.us, it refused to reinstall. I can only use it through a browser which means the camera quality is poor (no option for HD).  I went through all the trouble shooting, restarted PC, checked internet, cleared cache and cookies, checked permissions..... Any ideas? 

My AI Companion summary is cutting off after about 2 hours I believe of a 3 hour meeting, is there a way to get more time/summary?

The admin for our account unlocked the toggle options for AI Companion - so everyone can update their own settings, but the sub options under the toggle are unlocked but none of us can update them.  But the ones for Recording are editable.  

I haven't been able to find the notes of that meeting I had last night.  How do I find it

I have enabled AI companion and I started it in a meeting. However, I can't locate the summary.

Is it possible to have the AI Companion turned on at the beginning of a meeting, then turn it off and continue the meeting so that a summary of the first part of the meeting can be shared before ending the meeting?  We only need the notes/summary for the first hour of a 3-hour meeting.  If we turn off AI Companion, we are hoping that we can share the summary as we are wrapping up the meeting at the end of the 3 hours.  We are not sure if the summary is only generated when the meeting ENDS, or if it will generate the summary before the meeting ends if we turn off AI companion during the meeting.

As a meeting host, I observed the Zoom AI companion notification for first time today (19 Sept). I permitted the recording, with the expectation that I would receive recorded file data afterwards. That was a bad assumption!  No recording files appear in the usual account repository.  I would have manually chosen to record-to-cloud, but misunderstood the AI companion prompt to mean a recording would be made (and shared).A lot of confusion was generated when  meeting followers observed the initial prompt.  No definitions. As the account owner, I never invoked Companion AI. I will follow steps to remove it from this account, but to my first point:Is it possible for the meeting host to retrieve recording(s) initiated by Zoom AI companion??

I have the meeting summary turned on for my account but is not providing me with a meeting summary?  I am also not getting prompted when I start a meeting to turn it on? 

For Zoom Meeting Summary in Brazil, all results are comming as Portugues - Portugal and not Portugues-Brazil and because of it we face a huge difference on the summary results. Is it available Portugues -Brazil? Where is that configured?

Prior to enabling Meeting Summary with AI Companion feature by default across the company, I enabled it on my account to test with.   I have hosted multiple meetings, I turn it on, it prompts all participates to let them know, and after the meeting I receive the e-mail summary....but no one else does.  In my personal AI Companion settings, I have the share summary with 'Only myself and meeting invitees in our organization' checked, and have also used the 'All meeting invitiees' option as well just to be sure.  We use SSO integration and everyone has their sign-in e-mail defined accordingly. Can't seem to find a way to get it to e-mail the other people.  It only appears to e-mail the summary to me (the host).