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How to Build and Scale a Community in 12 Months: Lessons from Zoom | @alexisbrown ✨   Alexis leads the Zoom Global Community team and is passionate about community engagement, scaling global self-service support, and driving successful online interactions. With ten years of experience in community management, Alexis is a seasoned professional in online collaboration and digital support forums.   CMX is the world's largest network of community professionals. Its mission is to help community professionals thrive through world-class tools, training, and resources.    This talk was recorded at CMX Summit 2022: Thrive   Please watch and let us know your biggest takeaway in the replies below 👇  

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It’s time ⏰   We’re teaming up with our friends at Room Rater to rate your Zoom background (real or virtual)!    Share a picture of yours in the replies below 👇   Also, check out the latest Zoom TikTok video to see which backgrounds a few of our Zoomies are using 😎  

Hello Zoomers! 👋   Whether for a work meeting, a workout class, a birthday party, or another type of virtual celebration, I'm sure we all have attended a Zoom meeting at some point. Plus, who doesn't enjoy a funny meme?    Post your favorite Zoom meme(s) in the replies below! 😁   I'll go first 👇                        

Hi Zoomers!    Virtual backgrounds are one of the easiest ways to make Zoom meetings more fun 😎   What’s your favorite/go-to virtual background? 🏞️🏙️   Share in the replies below 👇👇   – My favorite virtual background would have to be our Zoom Community virtual background. A close second would be my virtual background that looks like I’m living in a high-rise apartment building because I love a good city view.      

Hello Zoomers!    Whether you have a full day of Zoom Meetings ahead of you or you're headed to school or the office, I'm sure there's something you need to kickstart the beginning of a great day ☀️   What do you need to ensure you have the BEST day? Is it coffee, tea, a lucky shirt, a morning run, or something else? ☕👕✨   Share in the replies below 👇👇👇   I'll go first...   I always need a blanket. For context, I am a fully remote worker (😂).   I've had this pink blanket since college that I would always use when I needed a good study session or had a long paper to write. This blanket has followed me into adulthood and can usually be found draped across my knees during my Zoom meetings 😆    

Happy One Year Anniversary to the Zoom Community 🥳🎉!     A community is only as great as the members that make up the community, so we want to take the time to thank each of you for the time, the likes, and the helpful replies and solutions you have contributed to the Zoom Community.   Over the past year, we have achieved the following milestones:    👋 150k+ community members 🗣️️ 55K+ posts  ✅ 2K+  accepted solutions  🔍 500K+ solution views 📈 9M page views   We have also received so many wonderful testimonials from our community members!      How has the community helped you over the past year?   Share in the replies below 👇     Thank you & we can't wait for another great year! 😎  

Do you or someone you know in the Zoom community love helping out your fellow community members? If you love to:   🏆  Provide helpful solutions  🏆  Showcase product expertise 🏆  Continually contribute to the community  🏆  Deliver happiness in the Zoom community   … then you might be a perfect fit for our Zoom Community Champion program.    Get involved today to make meaningful connections, get exclusive access to events/perks, and earn fun digital rewards! Click here to nominate yourself or another Community member! We’re excited to see your nominations rolling in 😊

Today is #NationalInternDay!   A huge shout-out to our amazing interns joining us from 80+ global universities. We are so appreciative of their work making a lasting impact here at Zoom 💙   As an intern on the Zoom Community team (best team at Zoom!), my favorite experience has been working with other Global Self-Service interns to brainstorm the future of digital support at Zoom.   Community members, have you have you interned in the past? If you have, what was your favorite memory as an intern? Let us know by clicking the Reply button!    P.S. Check out this cool photo of Zoom's Summer 2022 interns 😎  

What location will you work from this summer? ☀️   The first 3 words you find are the location where you'll be working from this summer.   Tell us where you'll be in the replies below and/or on LinkedIn 😎     -- Looks like I'll be alternating between my home, the couch, and the beach 😎 Can't complain about that at all 😊

Hi Zoomers!   Have you tried out the new Zoom avatars? Zoom avatars are an easy way to add excitement to your Zoom meetings. Avatars also provide an excellent solution if you don't want to turn on your camera but still want meeting attendees to know you're engaging through your facial expressions and body language.   Which avatar is your favorite?   Reply below 👇     --   I love the polar bear with the black hoodie! It’s literally the “coolest” ❄️ in my eyes. Get it? LOL! No, but seriously, I own so many black hoodies, so it’s only right that I choose the avatar that best reflects my stylistic choices 😎   🔥 The Zoom Community Team has fun with avatars! 🔥  

Zoom Day During Spirit Week?    What would you wear? 🤔 🤔   Tell us in the replies below and/or on LinkedIn 😎💙     Follow Zoom on LinkedIn: @51 https://www.linkedin.com/company/zoom-video-communications/  

Hey Zoomers!   Zoom in-meeting reactions are an excellent way to provide non-verbal feedback when you're in meetings.  Options include anything from simply raising your hand or giving a thumbs up to reacting with one of the many emojis, such as the fire emoji 🔥 or smiling emoji  😀.     So, I have to ask...   Which is your favorite in-meeting reaction?   Share in the replies below 👇👇   --   My favorite in-meeting reaction is the confetti emoji:  🎉  You might not be able to celebrate a colleague with confetti every day in person, but you can ALWAYS pop confetti on Zoom 💙     For more information on Zoom in-meeting reactions, please check out this article from our support site 🚀

Hi Zoomers!    Whether you attend Zoom events on a daily basis or only on special occasions, I'm sure you have one meeting or webinar that you will never forget.    What has been your favorite Zoom meeting or webinar that you have attended or watched? And why? 🤔 🤔   Let us know in the replies below 👇👇   I'll go first...   Before I moved back to the mid-south area of the USA, I lived in Florida. Goodbyes are always the hardest for me, and I dreaded leaving my new friends who had become like family.  A week after my move, we decided to chat on video using Zoom, which was my favorite and first EVER Zoom meeting 💙😊        

Hey Zoomers! 👋   Over the past couple of years, Zoom has virtually transformed into a household name.  You can occasionally find Zoom being mentioned (or someone "Zoom-ing") in movies, tv shows, commercials, etc.  📺   Show us or tell us an example of a surprising place where you have seen Zoom referenced?   Reply below 😎 👇   Personally, I was very surprised to see Michelle Obama and Jimmy Fallon hopping on Zoom calls, shocking meeting attendees on the "Tonight Show". It was such a wholesome moment! 😍    

Hello everyone in the community.  I can envisage a wonderful time here and hope to imbibe it.

IT'S SPOOKY SEASON 🎃 Share your spooky virtual backgrounds!   Why did the skeleton get kicked out of the Zoom meeting?  Answer: He didn't have the guts to turn his camera on ☠   In honor of Halloween approaching, show us how scary you can get by sharing your SPOOKIEST virtual background in the replies below! Don't be afraid to share 👻   Bonus: Change your avatar to a Halloween or fall-themed image if you dare 😈   Our Zoom Community Team had some fun this year showing off our spooky backgrounds...     Happy Halloween!!! --The Zoom Community Team      

Trick or Treat 👻 Show us your spooky costumes!   With Halloween only a few days away, we welcome you to reply to this post and/or head over to Twitter to share your spooky costumes! As an extra treat 🍫, see some of our favorite costumes from our Zoom-O-Ween celebration here at Zoom in the picture below! 😈   Happy Halloween!!! --Your friends at Zoom        Follow Zoom on Twitter: @51 https://twitter.com/Zoom/status/1453805201312272386