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Good afternoon, is there any way for the call administrator to control the audio and video of the participants and not let them activate this function?

Zoom webinar? I added large meetings, but can't get webinar to reflect the additional attendees 😞

Hi!my annual Zoom One Pro subscription is ending in a few days and I would like to renew. I received an email saying that if i don't actively renew my subscription it would be put under a monthly plan.However, when going on the website, I could not find where to indicate that I want to renew. Can anyone help?

Zoom ダッシュボードから、特定のお客さんとの通話時間を確認したいと思います。 ところが、ダッシュボードが見つかりません。どこにあるか教えていただけませんでしょうか？

HiI allow a participant to share their screen. I click View Options. I don't get the option to annotate.I have done this in the past and I was able to annotate on a screen shared by a participant, but I can't now...Please helpThank you 

I do not need or want many of the new options on my Zoom Meeting control bar, Summary, AI Companion, Apps, Whiteboard, I never use them and they literally hide controls I do use like Recording and Breakout rooms. How can I remove these options?

Zoomの字幕（テロップ）について，多言語に翻訳した結果も表示できるようにすることは，技術的に可能ですか？ 例えば，話者1：日本人が日本語で発言する。話者2：フランス人がフランス語で発言する。この場合，字幕は，3段にする。 日本人が発言している時は，第1行：日本語第2行：英語第3行：フランス語 フランス人が発言しているときは，第1行：フランス語第2行：英語第3行：日本語 このようにして外国人同士が，母国語で話しながら，字幕は，相手の国の言葉と英語に自動的に翻訳さて，コミュニケーションが取れると嬉しい。   Is it technically possible to display subtitles (tickers) for Zoom that have been translated into multiple languages? For example, Speaker 1: Japanese speaking in Japanese.Speaker 2: A French person speaks in French.In this case, the subtitle should have three tiers. When a Japanese speaker is speakingFirst line: Japanese2nd line: English3rd line: French When a French person is speakingLine 1: French2nd line: English3rd line: Japanese In this way, foreigners can communicate with each other while speaking in their native language, and the subtitles are automatically translated into the language of the other country and English.

All, Some of our users are having call quality issues when using the mobile app on their cell phone.  This situation is unique because if they just made the call on the cell phone itself, not through the app, they do no see the same quality/connection issue. My best guess, but can't find anyway to prove my theory, is that the mobile app uses a local 3g/4g/5g data network to connect, whereas a regular call just uses the wireless call network, which likely has a more expansive reach than the data network. Has anyone come across this issue?  If so, any ideas how to fix it?  Is it possible to have calls use the cellular wireless network rather than the 4g network etc?

Why are the participant's names appearing in the corner of the screen on recorded Zoom meetings even when I am asking it to not do this under settings? I am reading on here that others are having the same issue. Is this only a problem with the free version or are paid members having this issue too? How long has this been happening? I did a recording in December & did not experience this issue. I need the names to not display for privacy reasons. When will this be resolved? Has anyone heard anything?

We are a small non-profit with a Zoom Pro account that we share amongst different people.  That is, we have a number of different meetings all owned by the same Zoom account, but  different people run them and all those people have a need to log into Zoom using our one Zoom Pro account in order to run the meeting as Host..    Let's say that the one Zoom account is "***********" and note that one person only can log into that email. Today, for the first time, someone got the message, "We detected an unusual sign-in from a device or location you don't usually use. If this was you, enter the code below to sign in to Zoom"  and, of course, Zoom sent the code to *********** but the person running the meeting was not the person who has access to the email! You see the problem.  How can we turn off that security email?  I am aware that if we enable 2 Factor Authentication the verification email will not be used - but I don't thi

I cannot take my name off the videos and need to, to make recordings. I have unchecked "show my name" and any other option that would allow this, but it persists.

I’m trying to link my Hotmail calendar with Zoom desktop to see my next meetings in app. But I’m getting a message I can’t do that with personal Office365 account. I’m already having my Zoom meeting synced in my iPhone Zoom app. There’s a way to solve this problem?

Hi, I've spent 30 minutes searching for the answer to this.I enabled breakout rooms, but there was no icon in the menu. I restarted my Mac, restarted the Zoom app but still there is no breakout room icon. One tutorial said the BR icon is in 'More'. I have no More option.Any clues?I did see someone say they reinstalled the app and it fixed the issue. Is that as simple as trashing Zoom and then downloading the app again? Will my paid account automatically reconnect with the app? Is this what I should do?Thanks

I have just tried to have a one to one zoom call with someone I speak with regularly (weekly over the last months) She was in the waiting room 10:05, call due at 10:15 I started the call at 10:15 as the host. She didn't show in my waiting room for me to allow her in. I checked the meeting ID a number of times. I had received an email to say she had entered the waiting room - with the correct ID - at 10:05. I closed and restarted the call but still she didn't appear in my waiting room - we connected by phone in the end. However this is a major problem as I used zoom for 12 regular scheduled calls a week. This is the first time I have experienced this problem. Please help, or direct me where I can get help for this. I have Zoom Pro, using windows PC client 5.17.7. Thank you

Hi I don't know if this question has been made in the past but I 've a certain  hurry to connect a room and  I'm afraid to don't succed in doing it  at schedule.  I've a  link in my email  to connect  to the meeting, it works on my Mobile  but  it doesn't work if I open it my Chromebook.When I click  on it, Chrome opens  and tells : Url not found...etc.. Please help!!

電話番号を検証セキュリティのために、Zoomは本人であることを確かめようとします。Zoomは検証コードを以下の電話番号に送信します。あなたの番号がプロファイルにあるZoomの連絡先に対して表示可能になります。ZoomはreCAPTCHAで保護されています。また、プライバシーポリシーとサービス利用規約が適用されます。申し訳ございません。認証回数の上限を超えました。後でもう一度やり直してください。電話の認証が出来ない　電話認証のメールが届かないのです。この繰り返し

I am planning a two day zoom class, can i pause for a 30 min lunch break, or would it be better to schedule a morning and an afternoon session, I am planning on sharing the recording with my student after the event.Thank you 

I have a Basic account and want to add a viral backgroud, but I am not able to adjust the video.  I believe it may be that I am not an administrator on my account, but I am the only person on my account.  Please advise. 

Hi! I have an iPad Pro M1 chip with iPadOs 16.2. When I connect an external monitor, the camera does NOT rotate in landscape mode (in the external monitor). I've tried all the possible settings in the iPad and the Zoom meeting app, without success.  I saw this guy's video ( https://youtu.be/dWMjpN4YILw ) where apparently the camera rotation works for him with google meet, but I've tried and also, Skype, Teams, Zoom, among other video meeting apps with the same camera rotation issue across all of them!!! Also it would be awesome that when you share the iPad screen during a Zoom meeting, you could see in the external monitor the other person in full size video, not small square in the bottom right corner! Please Zoom developers, fix and implement this!!!

I have another account that I use for work. When setting it up, I accidentally chose to have it be an educator's account. I am locked out of the account and cannot do anything until it is verified, but there is no way to verify it. I need to find a way to log into the account so that I can delete it. I'm stuck in a loop. 

I have a red exclamation point (!) on my microphone and it states to test my microphone. I'm testing the microphone in settings. According to the bars, it is being picked up but I can't hear anything. Sound is on.  Can the others on Zoom hear me despite my microphone acting up? I'm on the latest version of Zoom (Zoom 5.17.2 on Windows 11 iirc)

Please cancel the one-year subscription paid today. I don't use it anymore, but I didn't know the subscription was going on. Please cancel my subscription and refund immediately. It's too harsh to pay for this for a year when I don't need it anymore. Subscription payment has been made automatically from today, but please cancel the payment amount. (I canceled my subscription on the webpage, but it says that it is possible from today (August 9, 2024) next year. I would like to cancel immediately.)    

We switched to Zoom phone a few months ago, a few hundred users. Our onboarding/offboarding team is looking for a way to find out what auto receptionists/ivr's a user is connected to.We can see membership for Call Queues in the admin console, but we don't see a way to find out what auto receptionists they are listed in.This is a problem as when they are deleting an outgoing staff person, if that person is part of a AR/IVR, it just breaks the IVR (there is no warning to our admin, any IVR they are listed in will just now be like "Press 1 for BLANK")We know we can go through all AR/IVR's one by one looking for someone, but thats not feasible with dozens of ARs.Our old phone system had a button to show all references to the user, but we can't find an equivalent in Zoom.Are we missing something or does this just not exist? Thanks in advance. 

Hello, I have a licensed education account, and I've linked it to Calendly so students can set up meetings with me at their convenience.  It used to be that all of these one-time meetings had the same link (my personal meeting ID), but now, each new appointment has a different meeting ID. How can I return to automatically generating meetings using my personal meeting ID (on the user end, not my end)?

WE HAVE 4 LICENSE, ONLY 1 WAS ENABLED YET ZOOM KEEP ON SENDING ERROR NOTIFICATION "EXCEEDED THE LIMIT OF USERS" . WE CAN'T ASSIGN THE OTHER 3 LICENSES. WE NEED HELP ASAP!!