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I am trying to stage an AR for a user where that can be in control of their recordings and IVR options. Also granting them the ability to change it to a straight forward from the IVR function. The only problem is I cannot find a way to disable the ability of that user to delete or add a phone number to the AR. We don't want to let the user change phone numbers. Is there anyway to restrict the AR Admin role to not allow number management?  Call queues seem to have that ability with the 'Manage Basic Information' selection on a CQ Admin role.

Por favor ayuda. compre por un año el zoom, incluye un bono para reuniones con mas de 500 personas, pero no esta activo. el bono caduca el octubre y me urge activarlo tengo programadas actividades con esta capacidad de usuarios. Agradezco su ayuda

Hey! Is there an installation switch for the Outlook Plugin, like there is for the Desktop Client, to enable SSO? We use CM/Intune to push out the Client and Plugin. BRAndy

I'm the host, but need to be away sometimes, so I'm wondering if there is a way in the setting where I can permanently set "multiple people can share screen"?   Or I can only name someone in the meeting to be my co-host so that s/he can share screen.   The problem is that if I'm late, then nobody can share screen.  Any idea is appreciated!

We want to require SSO for our Users, but we have a few accounts that are used by Departments to host Webinars, so they use a shared email address for hosting. We want to allow those accounts to sign in with email address and password, but all other accounts to require SSO.I cannot figure out if this is possible and how I would go about setting it up. I have SSO set up and configured, so that is not an issue.

I keep trying to adjust my registration questions and then click "save all" but it isn't saving. I have logged out and logged back in, but they still don't want to save. Has anyone else experienced this, and what's a workaround? 

Quick question:Does anyone know if the practice session webinar and the actual webinar registration links are the same link, or are they different links?@ links to members, practice session webinar vs. actual

Is it possible to host a meeting through my account (Pro Plan), transfer hosting to a co-host as it starts and then participate in another simultaneous Meeting of a different Zoom account?Both Meetings will be running in parallel.I have searched related articles, but none refers to the question of parallel meetings as host:Designating an alternative host, https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067027Using host and co-host controls in a meeting; https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065164Scheduling meetings; https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060700Thanks for your quick assistance 🙂

Hello,I used to be able to schedule 50 recurring meetings at once, now I am limited to just 20.  For a weekly meeting, this goes pretty quick.  Do you know how I can go back to more meetings or other options?

I created a poll, then tested it. I would like to clear those results prior to launching the poll. Is there a way to clear those results?

Situation: I'm connected as a co-host in meetings, but have the free Zoomversion myself. I can click on the button: Recording meeting, hard disk or cloud. Question: If I click on this, can the host also start the record or is it just me?Thank you.

Hello,  I have a Zoom account but I am having trouble joining meetings it says it says " The code execution cannot proceed because Cmmlib.dll was not found. Reinstalling the program may fix this problem''  What can I do to fix this I really need Zoom I have meetings I have to attend as soon as possible. Please advise. Thank you 

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Why I cant sent  resend confirmation emails in bulk by selecting multiple registrants and clicking the Resend Confirmation Email button. Is it limited by number of times?

Hello, I just purchased my Phone plan, restarted the application but I don't see the SMS option when I select the ph

When I make a call to my friend in another country, I hear well and with complete clarity, but my voice is not consistent. Sometimes it is clear and sometimes it is not, but my friend’s voice is always very clear. Is there a solution to this problem? my phone is oppo reno 5zoom version .. last version on googel play

Discussion group will take place with 10 or more members being in person as a group all together and 5 or more will be  joining the zoom from all different locations.  Can all this be done successfully? If so, please provide the steps needed  to get the best experience for all involved? My concerns are audio feedback from the group in 1 location on their own devices and the capability of zoom transmission from same location.  

Is it possible to locate a Zoom meeting that I recorded when my Cloud recording option was showing disabled? 

Hello, I have 3 different professional accounts from  2 different organizations and I get very frustrated as my Zoom client won't save my credentials (emails and passwords). I use strong passwords that are too difficult and long to type. That's really frustrating and I am loosing time. Why Zoom isn't proposing the different emails accounts and pw as other apps do ? What can we do about that ?   Many thanks

Hi,I have a Zoom One Pro plan and saw the add-on for scheduler when it was launched, so decided to try it for a month. I subscribed for a month, (it says "subscription period monthly") but it didn't have the features I thought it did, so hit "cancel plan" It won't let me cancel the scheduler add-on and says: "You are unable to cancel, downgrade or decrease your monthly add-on subscription until the end of your annual subscription's billing cycle. Contact Us if you have any questions." I tried contacting zoom, with zero response and also saw that this topic has been posted before with no responses from zoom. Unless I cancel my credit card, within two days it will automatically hit my credit card Having a monthly suscription plan for add-ons and not being able to cancel them at the end of the month is a scam. Any thoughts on how to cancel the scheduler add-on subscription? Thanks, Rod    

I have a free account with my primary email address, yet I have found recurring charges of $17.05/month. I have two other email addresses that are not recognized by Zoom, and I cannot get a live person to help me resolve this since my free account does not offer live support. Any thoughts?

I see several posts on how to move an existing local recording to the cloud but I can't find any that discuss moving an existing recording to a local drive.  When I select "Move Location" it just gives me a drop down list of countries.  Is there any way to move a recording to my local drive?

Hello Does anyone know why someone can join my meeting before me and start recording?Today, someone also joined a meeting that I had on the 18th.I have selected disable join before the meeting I can't see where to attach screenshots here!I'd love your advicethanks 

Trying to find out how to view my chat history and meetings I have attended has not been successful, apparently you can't do this on a 'free plan'. There isn't a place where I can see my mentions or chat history once it's closed? It is also hard to submit a ticket with my account when it just gets closed a few minutes later for not having the correct email address when I am literally using the account I signed in with. I'm struggling with zoom honestly, any help or advice would be appreciated! Thank you!

How can I be a Co-Host (I have Basic Zoom) on a webinar that another authorized user (she is Pro level) set up?She established meeting links for monthly webinars. And she said she wasn't able to make me a Co-Host...?Can this be set up from her end?  Or do I have to upgrade to Pro from Basic to be able to be a Co-Host on her link? Thanks!Robin