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Newcomer
Aug 16, 2022 8:10 PM UTC
Question

Zoom Room not switching between active speaker properly

Hello all,

 

I have a Zoom Room with three displays that is not switching between active speakers very well during meetings. It seems to pick one of the participants and make it so they cannot be the active speaker on the designated displays. If that participant leaves and rejoins the meeting, the room seems to select someone else in the meeting that will no longer appear on the active speaker display.

 

This was noticed after updating to 5.11 in early July, and updating the room to the latest version doesn't seem to have any effect.