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Newcomer
Sergio93
Newcomer
Mar 31, 2023 8:21 PM UTC
Question

Ventura 13.3 screen sharing issue

Hello everyone
after updating macos version to ventura 13.3 faced screen sharing problem when connecting hdmi cable
Mac does not see the Zoom Room display, while zoom shows a black screen
this problem appeared on devices updated to 13.3
Mac from previous version macos Ventura 13.2 everything works fine
Has anyone already experienced something similar?

      3 replies

      Newcomer
      PF_Split
      Newcomer
      Apr 26, 2023 5:37 PM UTC

      Also experiencing the same at my org.  We use a combination of Rally Bars and Zoom Meet kits.  Neither of the Logitech devices allow this functionality anymore post-update to 13.3 and its minor updates.

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      Newcomer
      zoomer1017
      Newcomer
      May 15, 2023 7:24 PM UTC

      Also having the same issue on 13.3. Users still on Monterey are having no issues. Has Zoom released anything to support this issue?

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      Newcomer
      lauragayle
      Newcomer
      Sep 27, 2023 2:23 PM UTC

      I'm having a similar issue -- had it under Ventura and now Sonoma. I need to be able to have students connect to my class remotely as well as in the lecture hall -- and need to be able to record classes. All of my sharing settings are correct. If I'm not connected with HDMI in a Zoom session, screen sharing works just fine. Otherwise, ARGH! Please assist!

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