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john23
Explorer
Aug 16, 2022 11:51 PM UTC
Question

Unable to Create Personal Zoom Room with Zoom Rooms Windows Software

My company has a enterprise Zoom Meetings license with several Zoom Rooms at our office.  I am trying to setup a Personal Zoom Room on an extra computer I have.  I installed Zoom Rooms 5.11.3.1634 for windows.

 

When I login via my email and username I get an error saying "Zoom Rooms is not Configured for this account"

 

When I login via zoom.us/pair I get a windows that says "Select Room" and then "No Result."

 

How can I setup a Personal Zoom Room without using a license?  Can I use the "Zoom Rooms" windows software?

2 replies

Explorer
jmcnair101
Explorer
Apr 19, 2023 7:45 PM UTC

Did you figure out your issue?  I'm having the same problem.  Sometimes it works fine but other times it doesn't.

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john23Author
Explorer
Apr 19, 2023 8:57 PM UTC

I did not.  I haven't tried since I last posted.  I assume it is either somethings my company administrator has disabled or the Zoom Rooms software does not support personal rooms.  The fact that you get it to work some of the time give me hope.  Perhaps I will try again.

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