Joining a Zoom Meeting from a Zoom Rooms Controller

Hey, I'm a technician at South Central College. We've been implementing zoom rooms in our classrooms and a couple of meeting rooms. We've been using the Elo 10" touchscreens for the classrooms, and everything has worked great. The only issue we have is whenever you try to join a zoom meeting using the Elo touch screen zoom room controller, it lets you type in the Meeting ID, but if there's a passcode, it doesn't pull up a keyboard/ keypad to type in the passcode. Wondering if the zoom community have any thoughts or input on that.