Rooms & Workspaces

Hello! I work for a nonprofit, and we are trying to find a way to still use Zoom with our Meta/Facebook Portal TV in order to streamline meetings with our teammates who are on the ground providing humanitarian aid to people facing the realities of war in the Democratic Republic of the Congo. As far as I can tell, the only browser still available on the Portal TV is the Vewd Browser. Using this browser, I have tried on both a normal and private tab to join a zoom meeting. I am able to access https://app.zoom.us/wc and enter the meeting code, but I cannot get much further than that. This is because a box pops up that asks for me to press Allow so that Zoom can use my camera and microphone, but then the Allow button never pops up. I also think that the Portal TV itself may be blocking me from entering the meeting. I think a box popped up for a few seconds that said so, but I haven't seen it pop up since, so I am wondering if I misread the message. If anyone can find out how

My student have an Ipad. We are teaching tech skills and need to take control of his Ipad from a desktop computer located in another country. Also tried on android tablet. Same results. There in no option for this issue (march, 2025). WE NEED THIS!

Hallo everybody, we want to use zoom technology for an art project. Our ideas is that we share a meeting (or room) link - people should be able to log in any time to record a short video statement which should be recorded on our computer. Any idea how to realize this with zoom technology? We are more than happy about any support. Warm regards! 

I've been having issues connecting to teams meetings in one of our Zoom Rooms. When we enter the teams meeting id the controller would just spin and never join and the TV itself is stuck on a white screen. 

Hi there! We have a couple of spots where we have deployed a ZR without a controller - just use a wireless mouse / KB to navigate. It worked fine since installation but yesterday both rooms have stopped working and are prompting 'Tap Controller to Start'.  There is no controller that has been paired with these rooms ever, and they were working fine for the last few months.  From my eye test, I can't see that anything changed in the ZR admin portal.  Thoughts? 

Hello, 5 seconds is not long enough for us.  Is there a way to (Globally) modify the default duration? On another note, I wanted to apply the Digital signage to a "Device Group" as we have signage all over campus,  Since I was unable to do so, I created a Digital signage "Building" and applied the playlist to that instead.  Feels a little backwards, but it works. Marc.

I have a Logitech Rally Bar along with Tap IP configured for Google Meet. Some of our meetings are Zoom, and I heard that Zoom interop should be capable for free. I went into the Google Meet and configured it to allow Zoom interop. (I also added a token from my Zoom account to allow it to bypass waiting room.) I believe I am supposed to see a Zoom dropdown or I'm supposed to be able to join a meeting that has a Zoom invite and says via Zoom. I get the message "Can't connect to this meeting" "This device can't connect to Zoom video conferences". However it does say that Zoom is enabled. Can anyone help? Thank you!

We've recently run into an issue where our Zoom Room are not displaying the metting that the rooms have been invited to. I've checked setting in individual rooms and overall Setting for the account, and cannot see a reason why this is occuring. Our users are complaining that they cant just join the meetings in the room and have to manually enter the meeting IDs in order to start or join a meeting. Most of our rooms are utilizing the NeatBar system and one is a PC based system with an Android Display panel for upcoming events.  

I want to install Yealink A30 in my office and use Zoom as platform. I would like to know what type of license is required? Do I need only Zoom Room license or I also need Zoom Workplace Pro?  

I received an e-mail that advise me that my account is suspended. Have you some explanation?  

I bought a Neat bar and got the ZOOM Rooms license to operate it.  I still have my pro license.  ZOOM Rooms won't let me do meetings in excess of 40 minutes even though I have both licenses.  Do they need to link somehow?  I use the same profile and login with both licenses but my user management shows both licenses with two different emails.  the new email for the Rooms license looks computer generated.

I was wondering if there is an active API or SDK to display Workspace Reservation and embed it on a locally hosted website?

As a Co-Host, in support of groups of 20-30 participants, I find it challenging to view and manage several panels at once.  I'm using a 24" iMac and trying to see it all - (e.g. Participants Panel; Chat Panel; Breakout Room Panel, etc.). Any Tips?

They want to send an email and make zoom room as cohost – Respect and TeamworkRespect - It is used for webinars - Find best practices of zoom rooms can be integrated and controls can be done from zoom room Polycom panel Respect and teamwork is a zoom room

When you are hosting a Zoom meeting and sharing your desktop, is there a way to hide the speaker box where the speaker's camera image is normally displayed? We hope to do this because the speaker's image is already embedded in the Microsoft sharepoint slides. Thank you.

I have an upcoming meeting using Eventbrite for tickets and setup zoom workshop through them too so automatically emails them zoom link.  Can non-Eventbrite ticket holders get into call to when I email them link or bc put link on Eventbrite will it not open for them?  I assume there should be no problem but relieved for any clarity, thk u.

Hello, I have created several zoom sub-accounts for better licensing within the organization. I would like my zoom rooms already created within the master account to appear in the sub-accounts. Do you know if it can be done?

I create meetings for users using the APIPOST /users/{userId}/meetingsand everything works fine.BUT! I can't find information how I can add this event to the screen in my zoom room (add meeting for room)I only found information abouthttps://api.zoom.us/v2/rooms/{roomId}/meetingsBut this only works with the outdated JWT authorisation.Please help!

So I just noticed recently that our Zoom Room controller could make outgoing calls (we also have Zoom Phones setup). I looked at the dashboard in the Phones System Management->Users & Rooms->Zoom Rooms and the package assigned to it is "Zoom Room Common Area" which says we can do extension to extension calling, metered outbound calls and basic phone features. But I can't google-foo my way to find what the outgoing calling rate is for this package. Does anyone know the link? BTW I am in Australia so AUD please.RegardsDamien

When entering a product support  zoom workplace, I get transferred to a breakout room to meet with a support team member.  I'm staying in the Zoom Workplace environment instead of being transferred to my Zoom app.  This is needed so I can share my screen.  They say it is a setting in my setup.  What is the setting and where do I find it to enable my automatic transfer to my Zoom app when entering a breakout room?  

Hi all, I am seeking a little clarification as I have been stuck on an issue since MarchI have a Zoom Business account with 10 licenses that I use for my organisation.Back in March 2024, we wanted to try some production tools using Zoom Rooms. We subscribed for the monthly Zoom Room plan. Thinking that it was a monthly plan and not an annual plan, we thought we could cancel it once our event was done.When we submitted our request to cancel the subscription, we were told by the renewals manager that we are unable to cancel the monthly plan as the Zoom Room was purchased with our Zoom Business account and therefore we had to continue the monthly subscription until our Zoom Business subscription ends.I find this pretty strange as to why it's called a monthly subscription, but you're forced to continue the subscription for a whole year.Here's the most disappointing thing...Our Zoom Business license just got renewed for another year and the Zoom Rooms monthly subscription has also been

I have set up a recurring meeting for a community of mine to meet regularly weeklyI have set it so the participants can join whether or not the host has started the meetingThe system will not let me set up co hosts in the set up - why not?I also can't seem to be able to allow screen sharing for all participants except when I join the meeting as wellI don't join every meeting - I have co-hosts which as I said - I can't set up ...What can I do - I can't make myself available every week ...

There was a recording downloading and I save to my desktop as I always to but today the recording was about a second long and did not record the whole two hour meeting. I need that recording. 

I am conducting a lecture training through ZOOM irregularly, and I want to allow only designated attendees to log in (I cannot collect ZOOM ID). I want to use the ZOOM survey function in the training to create a test paper and have it administered. # Is it possible to restrict users when logging into Zoom?Ex) After entering a password, only the people set below can enter by accurately entering their number and name.241024SJN241025SIH241026SIE241027SIR Let's take an example with a detailed process.1. When 30 people who applied for the course are accepted,2. A zoom room with a limit of 30 people is opened,3. The administrator registers 30 test numbers (or names, specific data),4. When entering, if you are not the number,Where can I find a way to set it so that entry is not possible?

 I am experiencing an issue with the Zoom Video SDK in my React.js project. The problem occurs specifically in Safari (MacOS) and Firefox browsers. While the video for other participants renders correctly, the self-participant's video is not displayed in these browsers. Here are some key details about the issue:Browsers Affected: Safari (MacOS) and Firefox.Behavior:a. In Chrome, the self-participant's video works perfectly.b. In Safari, the video element for the self-participant remains blank whereas the other person can see my video.c. In Firefox, the same issue occurs, and no errors appear in the console.In Chrome and Safari (iOS) everything works fine but in Safari (MacOS) and Firefox I am having this issue. The other person can see my video completely fine but in my screen my video is not being displayed. In the console it is giving below error: Error:Uncaught Error: The video-player must have a video-player-container as its ancestor element.Even though this error is