Rooms & Workspaces

My Zoom desktop version 6.0.11 (39959) (64 bits) is freezing right after I click any button, including "new meeting". It only works when I enter a meeting through a link sent by other people. I already tried uninstalling and installing again and running Windows' compatibility issues solutions, but it didn't work either. 

Hello, I use a Logitech Tap with Zoom Rooms. When I connect my PC with an HDMI cable, content sharing and the ability to start a new Zoom meeting happens automatically. Can this be prevented? I want the Logitech Tap to stay on the home screen when I plug in the HDMI cable. Thank you !

MacOS Sonama 14.5Zoom Workspace Version: 6.0.11 (35001) 1. Constantly requesting updates2. Continuously popping up even after quitting the app3. Continuously loading and opening the app after force quitting4. Continuously loading and opening the app after uninstalling4. Persistently appearing in front of other appsDriving me crazy and please advise me to deal with it. 

Hi Team, Can we limit users to reserving specific rooms such as All Hands space, training rooms, and board rooms, while allowing them to view and navigate the workspace reservations?We have tried setting the status as "Under Construction", which prevents us from reserving, but that also throws a warning on those rooms' Zoom screen, so we stopped using that option.

My Eckankar church uses unique words not included in the Zoom CC dictionary.  How do I get Zoom to add a few words?  Or can I do it myself? ECKANKAR is displayed as "eck and car", Sugmad as "soup mad", etc. TIA Richard BerlingTech volunteer for my church and service club.

I was experiencing the "Cannot connect to Zoom Rooms" error when I was trying to connect a Crestron TS-770 and a Logi Tap IP to a Windows Zoom Room installation on a Dell Optiplex. Everything was just supposed to work as told by tech support from Zoom and Crestron. Turns out, there is an inbound firewall rule in Windows Defender firewall you have to create for zrairhost.exe at port 9090. By default, the inbound rule is only created for the ZoomRooms.exe at port 9090. But further investigation led to us seeing only zrairhost.exe LISTENING at port 9090. Creating that rule and restarting the computer automagically let the TS-770 connect. Controls all worked fine. To Zoom, could you please fix this for future installations of Zoom Rooms on a Windows PC? Either fix the firewall rule or create another one specifically pointing to zrairhost.exe

I've installed latest downloadable app for Android to an android touch panel and I can connect it to the zoom room using the pairing code after I log in to zoom. But this Android panel should not require users to log in. We need the panel to connect with the pairing code.I log in to zoom with admin account and when I try to choose a location, there is an error similar to "Version 5.4... cannot select..." or similar.This is unexpected since the running app version is more like 10.17...Is there a reason the downloadable app will not allow permanent pairing like by entering the key for the room rather than the pairing code?In the past I linked an iPad to the room and it remained regisered all the time.I wondered if there is a flag to launch the controller in a mode that is not user dependent on the android tablets.Thanks for any advice.

Hi, I need help to add all of my personal zoom contacts to the Zoom Room contacts list so they are avilable to anyone using the meeting rooms. We use Zoom's Newat conferance equiment in our office for our meeting rooms and we want all of our company's email acounts to be selectable on the Neat control pad. All the contacts are displaying under my personal contacts but they are not visable on the rooms contact list. I tried t oadd them all indervidualy as user's instead but when everyone recived an email to join, when they followed the link it said they connot join becasue we already have a zoom room licance and we will need to delete the licance first before they can join and they get it again after? is this rearly the only way? All I want is for my staff to be able to be invited to zoom's from the control pads without having to type out there email addresses each time. any help with this would be appreciated

Zoom Room PC is set to English in the USA.  But the Zoom Room application is launching as in the Vietnamese Language. Any easy fix for this to switch it back to English?  

Is there a way to persistently connect (pair) a Zoom Rooms tablet controller to a Zoom Room on a different network? If the tablet is on WiFi and on a different VLAN and subnet for example? Thanks, Rupert

I've seen creating, removing and renaming breakout rooms after they are launched is one of the new features in the last Zoom update. I've updated Zoom, however, I can't create, remove or rename breakout rooms after I've launched them. What do I have to do to have this options without closing all the breakout rooms?

We recently started having an issue with Video not working at all in Teams meetings.  Started last week, but now it will not allow me to turn on video in any of our zoom rooms. everything for zoom is working just fine, but for whatever reason, the video will not turn on. I have a ticket in with our MSP. we have zoom rooms with Creston panels using  Intel NUC devices.  

when Intelligent director is enable thru the Logitech TAP IP panel the computer hosting the zoom room app frezzes and it needs to be restart. Any idea why this happend? 

Our boardroom Zoom Rooms system has been automatically updated to version 6.0.7 (4157) , 64bit. Since then, far end participants are unable to hear the people in the boardroom. We have a Crestron professional AV system with Zoom Rooms installed on Windows PC appliance (NUC). I had to manually downgrade to version 5.17.9 (3926) as downgrading from device management from Zoom portal does not have this version. I opened a ticket with support (request # TS1273108), but they are just useless, so hoping can find a solution here.

We have been using DTEN Me boards for a few years now but lately they have become quite unreliable eg disconnecting microphones and cameras at random times. After much too-ing and fro-ing DTEN are saying that this is a feature to avoid having the turn the board off for updates or something. As we teach using them for many hours at a time this is not ideal. There don't seem to be any real alternatives though? Can anyone suggest something as an alternative to a DTEN Me board? We're super frustrated!

Hi! Sorry, I'm new to this community (forgive me if it's been already asked but I couldn't find a thread).The person I work for has a zoom workplace pro account. We hold meetings with about 100 people. I looked and it said her account could have two devices logged in with that one account. I would like to be able to use her account with her on the call as well (since my zoom workplace pro is holding another meeting without me at the same time).  It would be much easier that trying to log in with an old account of mine that I keep having to jump through hoops to log into from since I never use it but when I have a mtg conflict. Thanks for any assistance or links that could answer my question. 🙏

We have a Logitech Rally Bar connected to two LG TV monitors. Since the last Zoom software update on the Rally Bar, the second display is misaligned and smaller than the full screen size.Zoom is set as the primary provider for the Rally Bar, but we also have Teams and Google Meet configured. When using Teams or Meet, the second display works perfectly, suggesting to us that the Zoom software is the source of of the issue. The primary (screen 1) is a 1080p LG monitor, and the second (screen 2) is a 4K LG monitor. Everything worked perfectly up until the last Zoom software update a few weeks ago.You can see the display here: https://imgur.com/a/51dRrPM

We're reaching out to you today for our client, who is currently using Lifesize for video conferencing solutions in their meeting rooms. They are interested in exploring the possibility of transitioning to Zoom Rooms.We understand that Reqwest offers expertise in both Zoom Rooms and Lifesize, and we would appreciate your help in comparing the two platforms to help our client make an informed decision.Specifically, we are interested in information on the following aspects:Feature Comparison: A detailed comparison of core features offered by both Zoom Rooms and Lifesize, highlighting key functionalities relevant to video conferencing needs. This could include aspects like screen sharing, whiteboarding, recording capabilities, and security features.Cost Analysis: An estimated cost comparison for transitioning from Lifesize to Zoom Rooms. This could include potential savings or increased costs associated with hardware, software licenses, and ongoing support.Migration Process: Inf

We've recently installed a new meeting room using Yealink for Zoom Rooms. However, when we create a meeting, the "Start" button is missing from all my scheduled meetings on the Zoom Room controller. Integration: Google Calendar (resource calendar NOT an individual account)Status: Set up, and synced. Calendar added to Zoom Rooms account What we do:When we create a meeting, we use Google Calendar, and add / invite the room in question.The room would automatically accept the invitation and it would add the meeting to the respective calendar.The meeting request shows on the Zoom Room controller, however, there is no option to "Start" the meeting. There appears to be no "Start" button I have double checked all permissions, etc. I just cannot seem to get the "Start" button to appear. For now, I have enabled the same ID for each meeting, so we can at least create an instant meeting at the time of a scheduled meeting. As this is a Zoom Room license, it's not licensed for a

I got workspaces set up fine.  Uploaded a floor map, setup desk and uploaded pictures (fancy), and got way finding working.  Printed out the QR codes for my test desks. I can reserve from the Workspace desktop app, mobile app, and printed out QR code. Picked up a Neat Frame and got it setup in Kiosk mode.  Map displays and everything and when I click on my test seat to reserve it and try and scan the QR code to reserve my test desk I get "Reserve failed, please try again later."  I get the same error when trying reserve by email.  Not sure if I am missing some checkbox somewhere, everything else seemed pretty straight forward.  Got any suggestions?   

Hi I am passionate about IT and programming, I would like to have more idea and motivation before learning programming as a beginner in programming please Thank you.

Hi All - I'm running the Dell Optiplex PC that comes pre-installed with Windows 10 IoT and the Zoom Rooms software pre-installed. My enterprise IT team is asking if they can install our existing Windows A/V and use SCCM/Intune to manage it, like a regular Windows 10 PC? Are we able to escape out of the Zoom Rooms interface and get to the regular Windows desktop? If so, I can't see why they can't install this and we just set back to Zoom Rooms to auto-login again? Thoughts? Anyone get asked this by there IT teams? Thanks!

Fairly easy question that I can't get a straight answer for on the support section. We are able to schedule meetings on the display signage outside the conference room, but only for that day. Are people able to schedule for meetings in the future? I can't the setting to allow this in the account settings if one exists. Thanks,Shawn

Hi Zoom The official help documentation is now over a year old, will this be updated at some point? https://assets.zoom.us/docs/user-guides/6-page-user-guide.pdf Thanks! 

ProblemI have 2 Jabra 710 devices and were able to reproduce this problem on 6/3/2024 with a Zoom Rooms setup. For some reason on this day when we joined a zoom rooms meeting the first Jabra 710 entered a boot loop. This causes the device to keep looping causing the zoom rooms to keep switching between Jabra / Mac Mini and TV audio.We unplug the first Jabra 710 and swapped in a second Jabra 710 and the same thing happened.When we try both Jabra 710's on a personal computer instead of the zoom rooms machine. The boot looping continues on both bluetooth or cabled connections on the personal computer!. They also both keep switching audio and are unstable! SolutionTo fix the boot loop on the Jabra 710 I would plug it back to the zoom room. This time I would enter in zoom room passcode (if required to change settings) and manually selected the Jabra 710 as both the default speaker and microphone. This solves the boot loop.Now when I unplug the Jabra 710 and plug it into a per