Error code 5003 on Logitech roommate

Hi All,

I am using few zoom rooms. Below are the details of what is installed:

1) Appliance: Logitech roommate 

OS Version: 1.8.574

App Version: 5.13.6

2) Controller: Logitech Tap

OS Version: 1.8.559

App Version: 5.14.0

We are using DHCP reservation for IP assignment on these devices.

Every few days i am getting, unable to connect to network. 
Attached are reference pictures. 

Any insights on what could be wrong here?