Skip to main content
Newcomer
KWA
Newcomer
Apr 18, 2022 5:45 PM UTC
Question

cannot connect to zoom room

we had a power outage over the weekend and my zoom room will not reconnect.  is searches and comes back "cannot connect to zoom rooms please contact IT for assistance". can anyone help?

    3 replies

    Newcomer
    jwuorenmaa1
    Newcomer
    Apr 18, 2022 9:00 PM UTC

    The computer that runs the Zoom Rooms client is likely off.  

    Translate
    ThatMatMik
    Employee
    ThatMatMik
    Employee
    Apr 19, 2022 4:55 PM UTC

    Start with local network - make sure the device / PC has internet access.  Sometimes power outages can create some gremlins on the network.

    Translate
    Newcomer
    Frankie123
    Newcomer
    Jun 21, 2022 2:32 PM UTC

    We have ten accounts and only two are working

    Translate
    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.