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Dseverinojr
Participant
Participant
Oct 12, 2021 2:59 PM UTC
Solved

Can't assisgn Location within Zoom Room

When I try to select Washington DC I get a red block icon. I can't make the change. I have Admin level on console. ANy ideas?


Thank you,

 

    Rupert
    RupertAnswer
    Partner
    Oct 12, 2021 4:03 PM UTC

    So then I think your Washington DC location also needs the Building, Rooms hierarchy within it also.  ...I think.

     

    I see no expand arrow in your screenshot, so it looks like an empty container.

     

    4 replies

    Rupert
    Partner
    Partner
    Oct 12, 2021 3:56 PM UTC

    Hi @Dseverinojr 

     

    What hierarchy structure have you chosen for your organization? 

     

     

     

     

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    Dseverinojr
    Participant
    Participant
    Oct 12, 2021 4:00 PM UTC

    Campus, Building, Rooms

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    Rupert
    Partner
    RupertAnswer
    Partner
    Oct 12, 2021 4:03 PM UTC

    So then I think your Washington DC location also needs the Building, Rooms hierarchy within it also.  ...I think.

     

    I see no expand arrow in your screenshot, so it looks like an empty container.

     

    Translate
    Dseverinojr
    Participant
    Participant
    Oct 12, 2021 4:07 PM UTC

    Yes! That was it! Thank you!

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