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Newcomer
JongSun-Kim
Newcomer
Aug 14, 2021 2:52 AM UTC
Question

Zoom suddenly changes to widescreen

I have a problem that the Zoom suddenly changes to widescreen since the last two weeks.

 

Several other users, including myself, are experiencing the same issue.

 

Temporarily, to solve the problem, uncheck the HD option in the video settings to restore the original ratio, but suddenly this happens again.

 

The same problem has been reported previously.

https://www.reddit.com/r/Zoom/comments/hwgqht/zoom_suddenly_became_widescreen_cant_change_back/

 

Regarding this issue, I would appreciate it if someone could tell me how to solve it.

Thanks.

      18 replies

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      Newcomer
      mlbraden
      Newcomer
      May 28, 2024 6:16 PM UTC

      Still an issue in 2024. Zoom STOP forcing aspect change ratio! 

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        Newcomer
        Gevorg
        Newcomer
        Feb 6, 2025 6:32 PM UTC

        Same here. It's been almost 4 years in this thread, but if you google it, it's going back even further. If zoom was opensource I would just go in and fix it myself, can't be that complicated to honor the user's setting and stop from automatically switching the resolution, c'mon guys!

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        Newcomer
        ChaosGenie
        Newcomer
        Mar 11, 2025 6:20 PM UTC

        Agreed, it's crazy this has been an issue so long. I couldn't get it to hold in 4:3 during an important meeting today and found this thread trying to find a fix. I guess Zoom has decided it's not a priority.

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        Newcomer
        ahmednaviwala
        Newcomer
        Jul 30, 2025 6:17 PM UTC

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