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Explorer
Oct 7, 2021 4:10 PM UTC
Question

Microphone keeps switching

Hello

 

I've never had this problem before but my computer seems to have 2 or 3 audio options that I don't fully understand.

1. Nvidia

2. Realtek

 

I think that one is for the inbuilt speaker in the screen while another one is when I plug in a mic and speaker probably.

 

The third option while in Zoom is system.

 

Anyway, in my Zoom session a couple of minutes ago, a screen kept appearing that the audio output had been changed and the sound kept switching from the speaker in the screen to the headphones every few seconds


I tried forcing Zoom to stay with one system  by making a choice in audio options, but this got overridden and the problem started again

 

After a few minutes, only the speakers in the screen worked and the headphones were dead which was hard as I had to take the headphones off and then could not easily use the microphone attached to the headphones

 

But why did I get this problem today? I have a really important Zoom meeting on 14Oct and I need to fix it before then

 

Thanks for any help in advance

 

 

    75 replies

    Newcomer
    Nov 7, 2024 9:57 PM UTC

    I solved this problem in my PC by enabling the Mono Audio option on my wireless headphones. I am using Windows 11 and the latest version of Zoom as of November 7, 2024.

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    Explorer
    Jun 17, 2025 9:44 AM UTC

    I startet this issue in October 2021, nothing happed since then until 2025.
    Meanwhile, we've cancelled Zoom and switched to MS Teams.

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