Meetings

Would anyone know how to address an issue where the screen sharing for Zoom carries the video for Premiere but no audio? Current specs:1) Premiere Pro 2025 v 25.3.0 (Mac; Intel-based i9 Macbook Pro 2ith 32 GB Ram, 8 GB Video Card, 2 TB SSD)2) MacOS: Sequoia 15.1.12) Zoom: Version 6.4.6 Thanks,Kenneth Davis410-353-2192***********

Updated Zoom today and now the built in microphone will not work. If I mute, then unmute, the microphone will pick up my voice for a half of a second (microphone icon shows green) and then it cuts out. Muting and unmuting a second time has no effect. I have updated microphone driver (already had the most updated version), disabled, enabled, uninstalled & reinstalled. Microphone works on the test side of the laptop. Will not work on the test side of Zoom. I have uninstalled and reinstalled Zoom. Microphone is allowed for all programs. It was working normally before the Zoom update. Nothing else has changed on my laptop otherwise. I have all the auto enhancements turned off. I have toggled through the settings to test each one. Microsoft Windows 11 on HP Envy. What am I missing?

Hi, I was hosting zoom meetings no problem on my iPhone 6s until a few days ago. When I view my set up through my iPhone camera it's the way I want it, but when I start the zoom meeting it automatically zooms in, especially from the side view - and now I can only see half of my set up. I've ticked and unticked so many boxes but nothing has helped. Would appreciate help! Thanks.

Hi, in a previous version (5.8.1) switching off 'always display participant names on their video' also switched them off in recordings. Now, however, in the latest version it seem impossible to remove my name from the bottom left corner. It only does so in the meeting and not the recording.  Has anyone else ran into this issue? Is there a solution for this? Any help greatly apreciated. Thanks,Adam

I accidentally recorded a Zoom meeting to the cloud without a paid account. I then opened a Pro Plan in hopes of locating the recording, but I can't find it. How can I retrieve the recording?

My main user profile cannot log into the desktop mac app and gets the attached errors. However, the 2nd user profile on this machine can log in and I noticed that in the "Privacy & Security" settings then "Local Network" Zoom is listed and checked on the profile that works but on the main profile Zoom is not listed. Also there is no option or plus sign to add an app manually. How do I load zoom on this profile and get it in the Local Network section so it will work? Uninstalling and reinstalling doesn't work even when I download the latest app straight from the website. I do not get prompted to allow the app for local network for some reason. How can I fix this?

Hi everyone,After hosting webinars or meetings on Zoom, I often get requests from attendees who want access to the presentation slides. While Zoom Cloud Recordings are helpful, they don’t always cover slide-only access.For presentations hosted on SlideShare, I sometimes use a site called slidesharetool.com to help retrieve public decks when download options aren’t available. It’s come in handy when participants have viewing issues or want to reference specific slides.Curious to know what methods others are using to share slides or presentation content after a session. Do you upload PDFs, share links, or use any third-party platforms?Looking forward to your suggestions!

About two weeks ago the sharing behavior changed. I used to be able to share vlc that was on my second screen and it would play properly for everyone else. Now when I share it shares the audio but the video stays static. I tried the very same setup on a Win 10 Pro computer and it works as expected. The only way I can share a video is to use the share, advanced, video. If I was only sharing one video at a time it would be OK but I share multiple videos at one time so it has become slow and awkward. Is there a fix? Additional info, I moved the vlc screen onto my primary monitor and it works as before. So why won't it work when vlc is on my 2nd monitor.

Hi My stream cam keeps flicking HD off and appears blurry to me. Other course users say it still appear HD and sharp to them. I have checked all setting and have latest updates. By stopping video and restart it clears for a little while then slips over agiain - any ideas folks

Just got a new computer (Mac) and so I downloaded the latest version of ZOOM and I absolutely hate it. I do lessons on ZOOM, and this Center Stage "feature" makes that difficult as it keeps focusing on and following me, which means it's difficult to share things outside of my face, which I don't want it to be zooming in on in the first place. And in previous versions, I could adjust the lighting to make up for the lighting situation in my room, but now all there are are filters. Where are the lighting settings? If there isn't a solution, I'm going to have to cancel my ZOOM subscription and find some other option.

Hi there. During video meetings I need to work/change documents simultneously in other programms (Word, excel, etc.). Always when switching on the programm I can no longer see the video/image of the other attendees. Is there a way to make sure Zoom opens the Video in a small window (like skype used to do)?

I find my email address being spammed repeatedly event if I unsubscribe or even use the unsubscribe link given to me by Zoom. It is absolutely unacceptable that I have no control over when or how Zoom emails me. If the excuse is "the users can upload a database of emails and names and just invite as many people as they want" that to me seems in direct breach of GDPR and my ability to choose when and how I receive emails using my data. Zoom, there must be a way for your systems to literally never email me. I don't care who uploads my email address, I don't register for webinars and I literally never use my Zoom account. Please can someone explain to me why, even after "unsubscribing" my email is still being abused.

My Zoom app recently updated to Zoom Workplace and now includes the "create clips" facility. There is a keyboard shortcut built in (Ctrl+Alt+C) that opens that window even when Zoom is closed. Unfortunately it is a keyboard shortcut that I had set up for use in Word and it's one that I use *all the time* 😞 I have disabled the clips feature in Zoom, but that keyboard shortcut now seems to have been irrevocably allocated to that function, so when I type it in Word, nothing happens, and I can't allocate it to the function I had allocated it to any more. I've set up a new shortcut in Word, but even so this is driving me nuts because my use of that shortcut is so automatic that I'm forever using it and getting confused about why nothing has happened.  Does anyone know how to wrest control of my shortcut back from Zoom?  UPDATE: The problem resolved itself at some point during the day yesterday (no restart or anything, not related to anything I did). Most mysterio

Hi,  I have spent 60 minutes trying to have no virtual background. With the help of ChatGPT, I have already deleted and installed Zoom, deleted the Cache on my Mac, etc.  The background apparently is saved somewhere online.. Would you have any recommendations? Thanks! 

I have just recently upgraded to Fedora 42 XFCE and today installed the Linux Zoom client.  Version 6.4.13 (2309) is what I received.  In the past on launching the Zoom client the system audio was nowhere near high enough and I had to go to my audio profile to turn Zoom very loud so I could hear the meetings.  In the past, muting and unmuting caused the system sound to return to the default setting and I had to run it up again.  Today, that was not happening.However, during the meeting today that I hosted, every time someone entered the waiting room my audio returned to default.  Additionally, every time I admitted someone into the meeting the audio returned to default.  It did so a few other times, too, for instance when one meeting participant (who had joined the meeting by phone) dropped out, likely due to connectivity issues.Each time the system audio returned to Zoom's default setting I could not hear anything at all and had to rush over to the audio

Folks, there seems to be a mistake in the page discussing how we should make a feature request. Let me elaborate. In any discussion here in the forum making a feature request (or if you click the little blue "give feedback" sidebar while on the zoom site), we will be directed to this support page.  It's certainly understandable to have a single point of reference where you can direct all such requests....only, the instructions on that page are incorrect. It says:1. Sign in to the Zoom desktop app. 2. In the top-right corner, click you profile picture. 3. Click Help, then click Give Feedback. 4. In the Give Feedback form, select a Product Area from the drop-down. 5. Under How satisfied are you with the experience?, choose a number between 1 and 5. 6. Enter your feedback, then click Submit.But in my zoom desktop 6.5.3 (current as of today, on Windows), I don't have such a "Give Feedback" option.  I do have "Report Problem.."--but it's not got the same fields described

Hi. I recently realized that when Zoom sends an invitation it has my old work company information in the signature block. It happens on my iPhone. I have my current email associated with Zoom mail, and that email account only has my personal signature block. Here's the sequence of events:I create a schedule meeting and save it.I then go to that meeting and add an attendee.I select the email option.The email is created, but the signature block contains my old information.I've looked all over but can't find a place to change that setting. I've tried a dozen or so "solutions" that come up from a Google search, but many of them reference screens or tabs that I don't even have on my browser. (

Is it possible to schedule a meeting a month in advance if you have a pay monthly subscription. So, for example, I start a monthly subscription in July but want to book a meeting in for August. Is this possible or can I only book meetings in for the month I've paid the subscription for? 

I'm not sure this is the right place for this question. Please direct me if there is a better place.I have Workplace Pro and it seems that the video filters are supposed to be available, but they are not. Please advise.

I've changed my settings a bunch of times and I can't seem to get Zoom to record gallery view. I thought there was a way to get it to record both active speaker and gallery, but no matter what I try I can't get that to happen. Here's a screenshot of my settings. Sincerely hoping someone can help out with this!

Just reporting a bug as best I can.   The hover text that appears when your mouse is hovered over any of the buttons during a call has the chance of blocking any mouse clicks to said buttons. I've only really experienced it with the mute/unmute button but I'm sure it happens with the other ones too. It's really annoying! It's definitely gotta be a bug and I couldn't find anything for specifically reporting bugs so here I am.

I set up a meeting without a specific date or time so that several friends and I can Zoom with each other whenever we want to. I would like to copy the invite so new people can use the automatic login. I can't find this meeting anywhere in my list of meetings. The meeting ID is still good (I just finished a meeting with my friends). How do I get to the basic information about a meeting that doesn't show up?

what happened here?https://i.postimg.cc/mgcdQ7w6/image.png happened today in version 6.4.6. then I updated and it's now at 6.4.7 with the same issue.virtual background doesn't work either for me. 

I have been using Zoom on my MacBook Pro for almost two years with no problems.Recently, my built-in facetime camera shuts off during meetings randomly from 1 second to 10 minutes into the session. It is turned back on if I stop and restart my video but it shuts off again at random.I have tried to update to the latest version.I have uninstalled and reinstalled Zoom on the desktopI have shut down every other app running in parallel.I have opted out of hardware acceleration, both incoming and outgoing.Nothing seems to work.Please help.Thanks

I'm using the free version of Zoom, and sometimes I record during meetings. After the 40-minute first meeting, the recording takes some time to convert, and if the second meeting ends during the conversion, the second meeting recording says that conversion failed and says, "Please convert this recording later in Meeting->Recorded." I can't find that part. No matter how much I search and try, I can't figure it out, so I'm asking. Zoom was told that there is a recording tab in the meeting tab, and that there is a recording that was recorded but not converted, but I can't find the recording tab in the meeting tab. I also received another answer saying, "if the file failed to convert then the files are in the same place as recordings. Folders docs->zoom and then name and date of meeting.", but I can't find that on my PC either.