Meetings

My old email shut down, so I deleted that account with Zoom and logged out. Then I opened a new account with my new email address and logged in on the new account. When I tried to start a new meeting, I get an error message, "Can't connect to the account [and it names my old account that I deleted and logged out of]." I'm not trying to connect with that old account; I deleted it. So I'm stuck in this computer death loop. I've checked my account settings, and it's the new address, not the old one. The "from" email (to start a new meeting) is the new one. And yet I keep getting stopped by "can't connect to [the old account]." So frustrating, and Zoom won't give me any human support because I'm a free user; the AI support for something like this is totally worthless.I'm assuming there's something in the guts that is finding and dredging up the old account, but I can't get into the guts. I've deleted all my cookies on my computer. And yet still the old account is in the way. Any suggestion

I have a meeting with more than 120 users breaking into 4 rooms (30 members in each room), can I record these room in Full HD, does any one know how to do it?

I was using Zoom for a long time and annotate tool was there when someone else was sharing screen I was able to draw on it - now there is no option for annotate - why is that? I've even update to the newest version, everybody uses Zoom app and not the browser and I ve annotates enabled in my account.. There is no Annotate in drop down menu View options if someone is sharing their screen, I cannot draw on it. But the function appears when someone share whiteboard or an image..

Where in the user interface is the option for Zoom Workplace Basic Plus customers to extend a meeting beyond the 40-minute max? I'm not seeing the option in the UI. (If this is answered in another thread, please point me there, however I was unable to find.)-Thank you!

My device appears to have the requirements for virtual backgrounds or blurr but Zoom tells me it doesn't. I looked them up. What can I do now?

I am having a problem with the chat and participant boxes covering the presentation since the last update.  The participant see a black box & the host is unable to make the chat & participant boxes narrow enough so not to cover the slide as with an earlier version of zoom. Any recommendations would be helpful. Jaki

I can not launch my zoom meeting on my Xiaomi Pad 6. I already clear cache, restart, update, install uninstall zoom, untick desktop site. But still can not launch zoom meeting. Please help

 TLDR: Zoom should add simple, "mindless" focus games and activities into the meeting sidebar to help workers with flighty attention spans (such as those with ADHD) engage more deeply and maintain focus on the meeting's content.Hello,If you or someone you know struggles with maintaining focus in long meetings, you understand the challenge. To cope, many of us resort to secondary activities: scrolling a phone off-camera, doodling on a notepad, or taking obsessive notes far beyond what's necessary.The problem with these coping mechanisms is that they almost always draw our eyes and, eventually, our minds away from the screen. This can make us appear disengaged to colleagues and can, ironically, cause us to lose track of the conversation we're trying so hard to follow.My suggestion is for Zoom to integrate a suite of optional "Focus Tools" or "Focus Games" directly into the meeting UI, perhaps in a collapsible sidebar. This would allow individuals to satisfy their need for sensory st

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Tengo la aplicación zoom one pro 6.5.9 en un iMac M3 con Sequoia 15.6.1.  Pretendido cargar zoom en un MacBoock Pro con i9 y el mismo sistema operativo. Cargo la aplicación pero cuando intento ejecutarla me dice “no puedes abrir la aplicación zoom.us.app porque no es compatible con este Mac”. Ya he vuelto a recargarla, pero nada. 

I take guitar lessons using zoom. I use windows 11. I can hear voice just fine but no guitar?I've made all the setting changes that have been suggested but no luck.Is this a problem with windows 11? 

Hello,   I am a student and in a very difficult situation. I have a "free zoom account" that I used for my zoom lectures from my school. I was recording the lectures but now when I am trying to retrieve them, I dnt see any recordings on my account. As it is likely that I mentioned, being student I couldn't afford a paid account. Could zoom please help me here? Really need my lecture video to save my life! PLEASE PLEASE, help! Thanks again for your help!

Between two weeks ago and today,  I recorded a number of meetings in the Zoom cloud.  Although the account was set to have trash enabled and it has worked fine in the past.  When I went to recover the recordings, they were all gone.  I tried Zoom's AI, and several other AI programs to walk me through and still it did not work.  I have been using this feature for years but since the last few weeks' recordings, it no longer works.  I am an admin.  There are no error codes, and I am using a Windows 11 PC as I always have.

I am using a PC running Windows 11. I have a Basic subscription with two users. When I view the Users this is one of the users:rooms_kzX-IOkASYyXO7h_ojCJsgThe First Name says Daniel talking with me and the User is listed as a member.When I click the Edit button, I get a popup where I can add Department, Job Title and such. Nowhere is there a place to click to delete this User.How did this User get added to my account and how do I get rid of it?

On my Android, I suddenly can’t log into my Zoom account. I’ve already tried all the troubleshooting steps: I restarted my phone several times, deleted and reinstalled the Zoom app, tried force stopping it, clearing the cache — nothing works. I don’t know what to do more, i have basic account, i need to follow certified formations everyday on my phone. I can’t log into my account on my Samsung (it used to work for long), it now loads for a long time showing ‘Preparing Meeting’ and then gives error 100006000 and even others. But there is no problem when I use Zoom on my computer. I need to speak with a human from Belgium.

Testing for 3 days now why suddenly my invites are not being received by my invitees.  Tried all ways -- when I create the meeting, after I create the meeting and it shows in my calendar.  My contacts do not show up when I schedule the meeting. My contacts show up when I pull up link after it is in my Calendar ....

Whenever I use Zoom, my headphones don't work, the sound only comes out of the computer speakers.  I've searched for some audio setting that would allow me to use headphone as that seems like the logical problem, but I can't find those audio settings anywhere.  I use Zoom everyday, so it is imperative that I get this working.

my video image keeps going glitchy. I've tried so many different things to resolve this: uninstalled and reinstalled zoom; changed computers; changed video cameras; moved to ethernet direct rather than via wifi; turned off all bluetooth hardware (keyboard, mouse, phone, etc.) while on zoom - this one seems to work the best and when i want to use the bluetooth keyboard again then the video signal goes wonky again. I've included a screen shot. I've reached out to my internet provider and because Zoom is the only program affected it seems this may be where I can find a solution to the problem. Any ideas? 

When we are hosting a meeting at various times another's screen image will impose on top of the host or a series of almost like black and white movie images run along the top or bottom of the screen - it's very distracting

Hi,The meeting registration details defaults to First Name, Last Name and Email BUT it then uses the First Name and Last Name as the Display / Profile name, I do not want to enable attendees to change their display name but neither do I want to be sharing their full names as I don't think for personal or privacy reasons for some that might not be what they want.I do want add a custom field to the registration form to ask for their chosen display / profile name. This I can do.How though I do I get Zoom to use the new display name entered on the form as the profile name please?Or if Zoom can be set to use the the First name followed by just the first letter of the last name from the registration form for the profile name that would be fine too.Thanks in advance for any suggestions Again I do NOT want to allow them change their display name after joining the meeting. When its a registered meeting and they are sent the full link it doesn't prompt for them to choose their display name befor

I have an app that streams an image to my TV screen. Then I turn on Zoom and want to demonstrate this app to my viewers in Zoom, but when I close the stream, the previous app just throws away the demonstration and I have to manually turn it on. And this happens every time I click on the Zoom window!

Hello, I have logged into my Zoom account settings, added my company logos as backgrounds to upload, but when I try to add them during a meeting I get a pop-up saying "You cannot upload images or videos due to restrictions placed by your admin". It is my account, and I have a paid plan. Can anyone help? 

On Windows 10, Zoom recognizes both laptop's microphone and speaker and they work fine.Then at some point a red ! appears on the microphone icon and Zoom says it does not recognize them. This is weird: if it did not recognize from the start it would indicate a problem with hardware or Windows.But to recognize and then not recognize does not make sense. Would appreciate help.

Reporting an apparent bug. I have a Zoom Pro subscription. In the Zoom Workplace client (latest version) on Win 11,  I attempted to reschedule a "meeting and all future meetings" from Tuesday, repeated until late October, to a Monday meeting with the same time frame. I tried two different ways and received Error: 3000 both times. None of my meetings are exported to an external calendar.Method 1: I set the repeat schedule to Mondays and then set the start date to 9/15 (today). I then selected Save and got Error: 3000.Method 2: I set the meeting date to 9/15 (today) and then set the repeat day to Monday and selected Save. Error: 3000.I resolved the matter by changing this week's meeting to Monday (today) and then saved it. Then I changed today's meeting and all future meetings to repeat on Monday and saved it. I now have two meetings on today's schedule 😄 and one meeting on future Mondays. I see other topics related to error 3000 involving exporting meetings to Outlook, but

I just did a 90 minute meeting which I recorded and as I waited for the file to finish completion afterwards your company, Zoom, decided to completely crash on me and all information has been lost. I'm honestly quite f'ing irate. I'm on a laptop which is pretty new, so there was no reason for this to occur