Meetings

We had a user start a meeing on a Zoom Room.  They then clicked the "request host to start cloud recording" on their computer.  The host is the Zoom Room, how do I log into the Zoom Room account so I can access the recording?

HolaCuando actualicé mi licencia de Zoom a la última versión disponible, la configuración del vídeo cambió.  Actualmente se difumina el fondo cuando NO estoy marcando la opción de difuminado, si marco la opción de Difuminar el fondo éste se difumina muchísimo más.   Por la naturaleza del uso que doy a Zoom quiero que el vídeo NO difumine la imagen de ninguna manera. Es decir, que la imagen esté igual. Ya probé la cámara con otras dos plataformas y en efecto, no se genera ese efecto por lo que no es un problema de la cámara sino de la configuración de Zoom. Alguien sabe cómo podría quitarle esta función.  IMPORTANTE: no tiene que ver con la función de difuminado!! Saludos, Julia

We use Zoom to broadcast our church services.  With my old Mac (M1 chip; OS Sonoma 14.1.2) and Zoom version 5.16.10 we got good sound.  Now, with a new Mac (M2 chip, OS Sonoma 14.2), the sound is terrible.  It sounds as if the piano is underwater.  Turning off echo cancellation didn't help.  The mic mode is properly set on Standard.  (The other setting was worse.)  Uninstalling Zoom 5.17.10 and installing 5.16.10 didn't help.  I tried an audio interface with a directional mike that with the older Mac produced great sound--still no good.  Does anyone have any suggestions?  Thanks.

I want to use Zoom to record a video sales letter and I want Zoom to share a presentation, like a power point, and then I need to toggle to a web page. This isn't a problem. What is a problem is once I record everything on Zoom  and I watch the recording, my face of me talking and teaching doesn't appear? The screen share stuff is all there, but the video of myself isn't. What am I doing wrong?

Hello! Today I had a problem with recording zoom. I had an appointment, before the meeting I made 2 test versions of the recording, then turned on the recording of the meeting itself. After the end of the meeting, I went into the Zoom folder and didn’t found record after the meeting,I found only 2 test files. But I have a file that doesn’t open and convert to mp4. The file has the name zoomver.tag. What I can do with this problem? This is very important meeting for me and I necessary this record.

why is my own account stopping my share my screen when my settings are set to share?

Hi There, My clients are continuously informing me that the scheduled time of our meeting (which I send through) does not end up being the time we scheduled on their end. It could be a day or two later and the time is different. Any suggestions on how to manage this issue? Many thanks,Dan 

To keep a healthy remote/hybrid environment, it's good practice to end a meeting with some time for folks to stretch, use the restroom, etc. You can call this "Meeting Norms". Without technical assistance, this is hard to enforce. It would be great if there were a way for zoom to notify the host that we've hit our established meeting norms (if we want to make the time customizable) or to blanket, at least, notify when there are 5 minutes left.    If there's a way to do this now, I'd love to know. Otherwise, I'd love to formally request this feature.

I have a fully Spec'd out computer, yet the Zoom desktop keeps crashing............. WTH zoom?! So Frustrating! 

I didn't use to have this issue before, but now whenever there are notifications from other apps/websites (e.g. whatsapp message notifications on whatsapp web) or even error sounds from Windows applications, my zoom audio gets cut off for about 3 seconds.

Prepping for my first ZOOM meting. As host, I will use ppt slides as well a running short ppt deck, video from youtube and sound. Any tips, hints as I a looking for a 100% smooth experience for me as host and most importantly for a small to medium large participant pool. THANKS! 

No aparecen mis reuniones creadas desde el programa de windows, tengo windows 11 No sé como verlas sin meterme desde la página de zoom, las quiero en la app, como antes 😞

Hello! Help!! I recently tried to upload a new background (last update seemed to have removed them).  When I did this, my camera stopped working.  Super tough to run a webinar when you are the host and the camera doesn't work.  I used a second computer, tried to upload, and bam!! same thing.  now I have 2 computers and cameras that won't work.   It works in all other applications, so any suggestions are welcome.   Seems to be a glitch with this last update perhaps?  

I have auto saved chat set in my zoom account (pro) but I can't find the chats anywhere.  How can I find them? If it stopped working, does anyone know why? The settings are correct.  Really need access to my chats from last week.  Thanks!!

Is there a way to generate reports on attendees for recurring meetings -- I would like to see everyone who attended the meetings over the course of the last year.  Thanks!

When I share my screen on zoom, everyone can see it except for 1 client.  This has happened repeatedly.  I looked at their computer but cannot figure out what is wrong.  Can you tell me any tips or tricks to allowing someone else to view the shared screen whenever it seems to work for everyone else on the call?

Good evening! How can I have multiple parallel conferences from the same account on different devices? There is a license fee on our account. And is it possible to solve this issue of buying user access for $ 13.99?

When using the Zoom for Outlook add-in, it seems that I can only update the settings of meetings that were created using the add-in directly. Meetings created through the Zoom desktop app, the Zoom web app, and the Zoom API do not seem to be recognized by the add-in. Steps to replicate:Create a meeting using the Zoom desktop appImport the event into your Outlook calendarEdit the event in OutlookOpen the pane to edit Zoom settingsInstead of being able to edit the settings for the meeting in the event, it only allows you to create a new meetingI've checked that the host_id of this event is the same as the account I'm logged into on Outlook. I've also tried patching the event to change the calendar_type setting to 1 (to indicate that the meeting is an Outlook add-in meeting). The patch is successful, but the event still cannot have the settings changed in Outlook. Is there anything I can do to allow the add-in to update the settings for meetings created outside of the

Hi all, Any update for 2024 on how to get the screen icon turn back on the shared tab for Android smartphone. 

 Buongiorno,non riesco ad abilitare la collaborazione con gli utenti esterni sulla lavagna Zoom. Inserisco l'email, ma mi viene visualizzato un messaggio che indica che ho disabilitato la collaborazione con gli utenti esterni alla mia organizzazione. Non riesco a trovare dove e come potrei abilitare gli utenti esterni per collaborare come editor nella lavagna Zoom.

Hi e\veryone, Can anyone guide me on how to restrict chat between meeting participants? I don't want participents should personal chat with each other. Thanks 

Hello over there I have a device IX5000 and need to use it to make meetings via Zoom using the CRC port but when I make a call join by sip like ( zoomcrc@xxxxxxxxxxx) the call is terminated immediately.What is the reason for happening that? Thanks in advance

Hello Forum, We have a nasty issue after Updating to Zoom Workplace. On one machine, once Zoom Workplace was started and an popup Windows has apperade, for example by clicking on an event, the Windows UI starts to become very slow. For example clicking on the arrow with the taskbar icon in the lower right at first shows an empty windows and after a few seconds the icons appear. Same with the taskmanager. After starting it only the Window Bar is visible, the rest of the windows appears a few seconds later and it responds very slow.OS is Windows LTSC 1809. I tried different versions of the grafic driver (Intel UHD 630) but that did not help. Also uninstalled zoom, ran an cleanup tool and reinstalled but the issue persists. Zoom was working solid before the update to version 6.Achim

When I want to share a video, the option to share audio is blocked, so I can't share the video with audio. I have already checked the sharing permissions and everything is enabled. It is worth noting that everyone in the meeting also cannot share video with audio; the option to share audio is blocked for them as well. Please help me.

Since the last zoom upgrade, when I attempt to Share Screen, I get a BSOD with the Stop Code: Video_Memory_Management_Internal This happens if I am hosting or in another host's meeting. I am running W11 Pro.  Dell Precision 3640 Tower PC.  0ctocore i7, 32 gb RAM (50 pct available), Nvidia Quadro P1000 with 4 gb RM.  Native monitor resolution:  4k x 2k.  3840 x 2160. All drivers are up to date, as is the Nvidia Control Panel.  W11 is fully patched. Suggestions on how to get a trouble ticket opened with tech support or ideas on the cause and fix? I have been a zoom user since it was in beta. Thanks.