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Dan12
Explorer
Sep 13, 2022 10:07 PM UTC
Solved

Incorrect scheduled time of meeting

Hi There,

 

My clients are continuously informing me that the scheduled time of our meeting (which I send through) does not end up being the time we scheduled on their end. It could be a day or two later and the time is different.

 

Any suggestions on how to manage this issue?

 

Many thanks,

Dan 

      DustinDAnswer
      Community Manager
      Jun 6, 2024 5:18 PM UTC

      I appologize for the long time to respond on this thread. I want to post here with a solution I found though so that others can utilize it that have been looking.

      It seems the issue is the automation to add meetings. Here are some steps you could take
      1. Disable auto meeting creation in the addin

      2. Creat a event in your calendar

      3. Click the add zoom meeting option

      4. Send meeting invite.
      This seems to correct this issue for me let me know if this works for others on here.

      View in thread

      6 replies

      Community Manager
      DustinD
      Community Manager
      Sep 20, 2022 9:49 PM UTC

      Hi Dan!

      Just a few questions.
      How are you scheduling the meetings? Via a calendar/ICS/App
      How are you send the invites across? GCal/Outlook ect.

      If you could include any details around the process you take to make and send an invite that would be really helpful in solving this for you!

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      Explorer
      Dan12Author
      Explorer
      Sep 21, 2022 1:01 AM UTC

      Hi There,

       

      Thanks very much for your reply.

       

      I'm scheduling the meetings and sending the invites out to my clients via Outlook calendar. Is this the issue? 

       

      Thanks for your help.

       

      Warm regards,

      Dan 

       

       

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        Newcomer
        RailroadT
        Newcomer
        Oct 28, 2022 6:43 PM UTC

        I sent out a Zoom meeting invitation yesterday from Outlook and had a similar problem.  The Outlook Calendar showed the correct time of the meeting, but in Zoom, it showed the meeting as occurring 4 and 1/2 hours earlier.

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        Explorer
        Dan12Author
        Explorer
        Oct 31, 2022 12:05 AM UTC

        Super frustrating for everyone involved isn't it.. Now we just need Dustin to respond!? 6 weeks since his last message, come on mate!

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        Newcomer
        AmyT
        Newcomer
        Jan 4, 2024 8:23 PM UTC

        Did anyone figure out a resolution for this issue?  I scheduled several meetings this morning and all had the incorrect date and time.  Zoom what is the issue???

        Translate
        Community Manager
        DustinDAnswer
        Community Manager
        Jun 6, 2024 5:18 PM UTC

        I appologize for the long time to respond on this thread. I want to post here with a solution I found though so that others can utilize it that have been looking.

        It seems the issue is the automation to add meetings. Here are some steps you could take
        1. Disable auto meeting creation in the addin

        2. Creat a event in your calendar

        3. Click the add zoom meeting option

        4. Send meeting invite.
        This seems to correct this issue for me let me know if this works for others on here.

        Translate
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