Meetings

hello, I need help finding the recording button settingsI tried finding admin in roles to permit recordings but there was nothing but a second billing pageI tried finding local recordings but It is replaced with recordings on my computer, and it does nothing if I change the settingsI tried contacting the customer service, and no one responsesplease help me, I tried so much I almost cry now

It is necessary to check whether the cloud service uses a reliable NTP server according to the company's information security regulations.

Did you guys know that just because you have your account settings Auto Record - "Record meetings automatically when they start" set to ON doesn't mean your meeting will automatically record when they start?  I will be refunding my client $3,000 because I foolishly thought that if I had that setting on then it would be the default for new meetings.  Now I have no recordings for my meetings - a key deliverable to my client.  No support from Zoom.  Anyone else have this happen to them?  I'm just so curious why they would have something in your account settings APPEAR to be a universal setting when you have to SET IT AGAIN on a meeting by meeting basis.  Thoughts? 

I have excellent wifi speeds, latency, and jitter. I have fiber and I mean the numbers and connection for everything is excellent. All of my video calls, games, work, etc on every device in the house works excellent with no issues....except zoom. On multiple devices at different times it will say my Internet is unstable, it will freeze, and it will sometimes give an echo or interference that people say makes it hard to follow what I'm saying. This doesn't happen with any other app or program. It only recently (last few weeks) started this and I cannot figure out how to fix it as my Internet is fine. I use zoom almost every day so I really need to figure out a solution. Anyone have any helpful ideas? 

Just wondering if anyone experience the same thing.I installed latest version (6th if I am not mistaken, as I can not see it anymore) on my Dell Windows 10.It was starting flawsly, but it's became frozen when integrated calendar is showing.Been trying to uninstall, reinstall, updated plug-in outlook,  disable "Merge Meetings and Calendar tabs" but problem still exist.Is there any workaround n this issue?I have not tried to downgrade the version thou. Thanks and regards.

I have read the related threads on this subject and none work.We have a recurring "ghost" meeting that was set up by an employee who was let go and their account was deleted.I have the meeting ID and the link (which still works), but the meeting is not in Google Calendar or in my Admin Group previous Zoom meetings. iCal sync is not on. We don't currently use Zoom Rooms, I can't find this meeting but it exists. Why isn't there a super admin account that can delete or reassign any meeting in our org? This is basic account administration in most apps we use. 

hello! I wish to get a report that includes both answers for the registration form and in addition the duration in the meeting. all details in one report- is it possible and is so, how can I do it?  thanks:)

I had 3 days of 19 Zoom meetings last week. In past years, I could easily access Chat and attendance data, but I can't find it and don't ev

I have two computers. I installed Zoom on one of them, and everything works fine. However, when I installed the software on the second computer, the camera image quality is poor, the software looks different, and the interface is a bit different with fewer functions. Virtual background support is available but it doesn't work well; only the head is visible.It's strange because both computers have the same version of Zoom, the same camera, and the same operating system, Windows. Both computers are the same:Windows 10The latest updated version of Zoom - 6.1.6Brio 500 cameraThe computers have different specifications. Here are the details of the problematic computer's processor:Processor Name: i7Intel® CPU: Original 0 2.50GHzConfiguration:1 Processor - 4 Cores - 8 ThreadsFrequency:2593.81 MHz (26 * 99.76 MHz)Multiplier:Current: 26 / Minimum: 16 / Maximum: 29Architecture:Sandy Bridge / Stepping: B2 / Technology: 32nmCPUID / Ext.:6.A.2 / 6.2A

My zoom is integrated with my outlook. I use to get a red calendar icon when I had a meeting on my calendar (even meetings outside of Zoom example Teams).  My software was updated to Zoom Workplace and now I no longer see the 'activity'  icons updated to a red flag when in external meetings. Would anyone know how to fix this. Thanks!

When I click "Schedule" it brings up a window with a spinning icon and never gets past that. *see attached*I completely uninstalled the app. Reinstalled it. Same problem.  I tried logging in with 2 different accounts. Same problem.    I'm able to join meetings, but just not schedule them.  Any idea what's wrong??  

HI!  HELP!! Please!  Last week I was using the blurred background in my meetings and it worked fine. But Friday, I held up a book to show the cover and it was also blurred. Even though you could see my face to the back and side of the book and it was clear. So the background was blurred and the book in foreground was blurred. I was between them and I was clear!  What the heck!  Please help!  Thank you!!

One of my team members' recordings are not appearing in our shared cloud storage making his meetings opaque to the rest of the team. I have checked his user settings and am sure I have configured something incorrectly. The ideal outcome is that his, along with all of my team members, when they record customer meetings, those recordings flow into the "Recordings and Transcript Management" tab for transparent meeting sharing.  Thank you in advance for any help you can provide. 

Can we stop the annoying "Special Offers" pop up with our ZOOM Application?   See attached Screen.Is this a privacy setting ?Please advise.  

Hallo zusammen,mit der Zoom Workplace-App  komme ich nicht mehr in meine Meetings auf grund der Fehlermeldung: "Die Anmeldung über E-Mail ist deaktiviert". Eine Anmeldung ist aber nur über die Apple ID möglich mit der ich nicht bei Zoom registriert bin. Gibt es irgendwelche neue Konfigurationen, über die ich nicht informiert bin?Es hat bisher immer funktioniert :-(. Über einen Tipp wäre ich sehr dankbar.

With this new Zoom Workplace I cannot find recurring meetings. I have to access my recurring meeting theough a browser.  How do I start a recurring meeting?

I have used the same reoccurring link for a long time. I have not changed it. When guests click the link to join my meeting, it tells them "Host is in another meeting". I am not in another meeting. I am in the meeting they have the link to join. I don't understand why this is happening since the update. Can anyone help?

Virtual background and filters are disabled after updating ZoomVDI to 5.17.6 (24660). - Citrix on Azure VDI- Windows 10, 64bit- Virtual background and filters were available in version 5.17.5.

Hello - I need to cut 00:12:36-00:13:00 from a recording that is 01:36:57.  I cannot figure out how to do it.  I selected the scissor icon and when the blue bar appeared I selected these time codes thinking this portion would get trimmed.  Instead, the system saved on this portion.  I restored the original recording but I cannot figure this out.  Please advise.  TIA! 

I have the url and pass code but the same message comes up ' you cannot view this recording. No permission' . the host confirms all restrictions lifted. Five recipients have the same problem

Hi,I just recorded a live class (I'm a paying Zoom user) and the recording that was saved to the cloud is awful.  It's fuzzy and the audio/video is off.  First, why would this happen? (wifi is working and call went fine).  Second, is there any way to fix this so I can send it out in a viewable way to my clients?Thanks for any help.Nicki

Cuando selecciono la opción de compartir audio me pide mis datos y al ingresarlos me marca error y no me deja compartir el audio. 

Made no changes to my Mac or app.  Suddenly for no apparent reason, can no longer share computer audio in meetings.  I do this to share background music.     I've uninstalled, and reinstalled, and ensured that screen recording, and nothing.    Normal audio is fine.   In fact, If I play music and "share computer audio", the music stops.  If I "stop sharing" then my music can be heard again in my speakers only.         Very frustrating, and have yet to find a solution.  

I continue having a strange problem where zoom tells me the password is wrong when trying to join a meeting. The password is just 1 character long (not very secure, I know, but not my choice, and  it's a meeting open to the general public in my area anyways), so I'm not typing it in wrong. Additionally, if I open the meeting in the web browser (same computer, keyboard, etc) I can join, but only in the browswer, If I click to open the Zoom Client it doesn't work. Using the same account on my phone works too.Interestingly, in the meeting history drop down, the meeting will initially show up as usual (ie  with the name "Weekly Information Meeting"). Then after choosing it, inputting the correct password, and being told the password is wrong, the name changes on the history drop down to the generic "Zoom Meeting". I've tried the following:-Restarting computer-Logging out of zoom-Clearing the meeting history-Checking for updates (there were none)-Having the meeting host check

Ever since there was the forced new update late last week, there seems to be a few major issues with the new "Zoom Workplace" that's really causing delays and issues in collaboration. FIRST ISSUE - FREEZING EVERY CALL START For every call I now try to join in on - whether it's my call or someone elses - it now freezes when I try to join.It gives me a time/waiting icon.No buttons work.If I try to click anything, the whole screen goes white and locks up.If I click again, it gives me the failure drop screen where I click either "wait" or "close program".It usually takes 2 to 5 minutes for this to resolve, or I have to restart it all.I have to now plan extra time for all calls to make sure I can sit and struggle with this for a few minutes so I show up on time to the Zoom meeting. This is VERY INCONVENIENT. SECOND ISSUE - DEVICE DETECTION NOT WORKING Zoom can no longer detect my advanced plugged in podcast/call mic. It shows in my computer settings, so it's not a person