Meetings

Good morning, Hold on, let me get my IT team around me. Let's see... there's me, then myself, and there is also I. I guess that's a three person IT team. My dog kind of helps with stuff; should I include him? So, you won't let me use Zoom unless I upgrade it, which, apparently, I have to contact my IT Team about, which is why I brought the three of us (plus one canine) together to compose this message. That being handled, how about you tell 'us' why you are making our lives difficult right at the moment I am trying to get onto a Zoom by refusing to allow me to use your program without an upgrade that I apparently need to contact my IT Team about? You know, Microsoft Teams doesn't need me to have an IT Team in place to have a 15-minute planning conversation. Maybe I should go there. Or, you can stop playing games with all of us and give us a service that is easy to use and consistent. Up to you, Zoom. Wow, talk about a company that didn't capitalize on the "good

We had a Cloud recording this afternoon for a meeting in which the recording stopped unexpectedly midway and then we restarted the recording. After the meeting, we noticed that only the last 24 minutes of the meeting is available. Approximately the first 35-40 minutes cannot be found within the Zoom Portal or on the hosts local computer. Is there any way to obtain the missing portion of the meeting?

At last week scheduled meeting only 4 members were able to log on ,they kept getting the message that they needed an account.This is the same ID and passcode we have been using since we started using zoom and it is the first time this has ever happened..I want to know why this has happened

This is the third meeting we have had in which my team (who is the host) has been kicked out multiple times. The meeting continues without them, and they have no issues rejoining. We are hard-wired to the internet and use a desktop and the desktop version of Zoom. We have a huge meeting coming up and want to make sure this does not occur. Please advise.  

I facilitate a regular Zoom meeting with 200-250 participants. I want to use the poll feature, and I am wondering if there is a way for participants to avoid using the QR code when answering the poll questions. Thanks in advance for your help!

Hello! In a meeting yesterday I was set a number of helpful links, however I forgot to save them before exiting the meeting. I didn't create the meeting, so it is not showing up in my Previous Meetings tab in my Zoom account. Is there any way to recover the links? Or are they lost and I need to ask for them to be resent by the person i was speaking with?

We have created a custom registration form for a meeting that requires people organization name and job title.  The downloaded .CSV file doesn't include those questions, only the standard information, even when we go through the Reports menu.  Is there any way to get the custom questions included in the download file of attendees?

 Hi. I recorded a podcast interview using Zoom. After closing Zoom, it automatically downloaded the recording to my desktop and created a folder there. However, I changed the folder name before the recordings were completely downloaded, and now the download/conversion is stuck at 50% with no progress. I think it's because I changed the folder name. Do you have any idea how I can retrieve the video recording? Does Zoom have a backup cloud recording available?  

on my camera, I am upside down how do I fix it

When I schedule a meeting my guests and I are not receiving notifications that there is a scheduled meeting.

Please help!! I am trying to delete the password required for participants to enter my Zoom Room. The Chat feature does not answer my question. I have tried rephrasing the question but still no answer. Please advise. Thank you!!

I had the strangest experience.. My clients use a link to book meetings with my business which has zoom connected to it via an API so once the meeting is booked the hosting location will be Zoom right.. Recently I had a client book a meeting using the meeting link and I then after receiving a confirmation on one end that I have the meeting booked I had an email from Zoom stating "You have successfully deleted the below Zoom meeting." I perhaps thought there must have just been a system error but it completely canceled the meeting without my input, which is sitting in my recently deleted section on the zoom website, however I never deleted any meeting and have no answer for my client as to what actually happened that I was unable to attend the meeting.. If this has happened to anyone before please advise if there is a setting that I can change that does this, or is this not a common occurrence?  

Here is a bug report for Ver.6.1.0. It can’t share the computer audio from outside source.  My setting is like [external music player]----USB cable---[Windows PC].  Then, set the USB device’s sound property as “Listen to this device” so that I can hear the music from the on-PC speaker. With this setting, I could share the music with guest by “Share Computer Audio” unlit Ver.6.1.0 update. However, the music can’t be shared with Ver.6.1.0.  By the way, music playing on the PC, such as by iTunes, still can be shared. This problem is only for the external sound source from USB. I have confirmed this problem at least 3 different PCs, HP Note PC (Windows10 Home), Dell note PC (Windows11 Pro), and HP Note PC (Windows11 Home premium). For all PC, the problem diapered when I roll back zoom version.

Hi!  I've been struggling with this for days. Am using Mac and when i share screen, the screenis black. 

Hi, I had two Zoom meetings today and both times, when I clicked 'start meeting' the participants were automatically entered instead of me admitting them. Usually, I start the meeting and then see a pop-up notification that 'there is someone waiting in the waiting room'. Today, however, Zoom let them in without my consent. I checked my settings and I have waiting room selected correctly (enabled) so I am not sure what to do. Will you please help? I want to have control over when I allow people to enter. This was working fine until today, and I don't know what has changed. (Screenshot of my settings is below)

my screen sharing stopped working. and now when I share my screen it is minimized. I've tried everything-- nothing is working 

I can't open Zoom because I need Software version 5.16.6, or higher, to open Zoom.When I download Zoominstaller.exe to update my software, I am told that I have to Login in order to open the file.When I try to Login, I am told that I need Software version 5.16.6, or higher.I am currently using version 5.16.22807.How do I get out of this look inorder to update my so

Prior to Zoom launching an update to surveys, I could use a third party survey link to show after a meeting closes. I would select the survey tab and then use a third-party survey; that option is now gone. When I go to surveys on the left navigation, it  only gives me an option to create a survey using the Zoom platform. Is there a way to add a third party link? The functionality was already enabled on my account via the main account holder. 

I am Not able to chat with my company's contacts and all my company's contact show as external contacts. Besides, i have been facing hanging of the zoom screen and and messages like force quit the zoom during calls.

Hi there, can anyone help me to resolve the issue that every time I present my Canva presentation, whilst sharing my screen in a zoom meeting - it pauses and won't let me share!?Super frustrating and I cannot work it out!

I have a webinar scheduled and need someone else to run.  I understand I can assign an Alternative Host - I have the Pro Plan ...however I can't seem to find where I activate that and how to do it - any help?   Thanks in advance!

Salve dall’ultimo aggiornamento dopo che metto in condivisione un file video la riunione si blocca a 1 ora e 23 minuti. Costringendomi a uscire e a rientrare e far fare lo stesso con gli ospiti. Ho già disinstallato e reinstallato l’app su Mac. Ma non ha funzionato. Come posso risolvere?

"there is a problem with this windows installer package. a dll required for this install to complete could not be run."Anyone knows how to fix this? I can't install Zoom.  Thanks! 

Hi Team,I’m Darshan Hiranandani, having trouble logging into the app, although I can access it without any issues through a browser. Could anyone suggest potential reasons for this discrepancy and how I might resolve the login problem with the app? Your help would be appreciated!Thanks,Darshan Hiranandani

After i update my zoom on my mac laptop, i can't add video background as befour i could the button is not there i can add pic for background that working ok, i am using a green sceen but can't add any video i went to settings and made sure that button on the site is turned on but still can't add anyvideo, i tryed it on my desktop mac and that is working i don't kno what to do