My guests are not recieving my emails for meetings nor am I

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When I schedule a meeting my guests and I are not receiving notifications that there is a scheduled meeting.

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C

colegs

Employee

@MichaelSaladino - Are you scheduling directly in Zoom, or through a calendar integration? Are you adding all of the guests as attendees in the Zoom meeting if you are using the Zoom client? What email are you expecting if you are scheduling for yourself?

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M

MichaelSaladinoAuthor

Explorer

Hi Thanks for responding. Im scheduling through zoom.

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C

colegs

Employee

@MichaelSaladino - I would not expect you to get an email since you are a host, so it is already in you Zoom Meetings list. For the others, though, they should check their Spam folders, and possibly their company Spam filters, since they should have received an email invite with the meeting details.

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M

MichaelSaladinoAuthor

Explorer

Yes i know but they received emails before and know they are not.

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C

colegs

Employee

If they are not getting emails and they used to, I think you need to open a support ticket since I verified on my machine that I am still getting them, so they may be blocked for some other reason. To open the support ticket, click on the question mark in a circle in the upper right of your Zoom client and select 'Zoom Support'.

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