Meetings

I was in a 1hr40min meeting, recording locally. After the meeting I converted successfully to MP4 files. But, the mp4 freezes about 70 minutes in and all audio + video stop. Can I attempt to re-convert these files? How? What are my options to attempt to get a proper download/conversion of these files? This was a HUGE meeting. I absolutely need this. We had no internet issues, I was hard wired in to ethernet. No error notifications. 

I can't convert the recording of a meeting (saved to my computer) because my zoom is stuck on the error message "failed to convert recording--there is another recording conversion in progress, please convert later." I tried from both my zoom Meetings>Recorded>Convert and also from my documents file. I tried restarting my computer several times. I tried leaving it overnight. Still stuck.

Hi, I am not familiar with Zoom. I have a question. If Zoom user A invited Zoom user B as a co-host for a webinar in my organization, (both of them have webinar license), where will user B find the webinar? by the way, user B received the invite in email. I assume user B can find it under Meetings in her Zoom app or web portal, but it is not there. Where did it go? Please help! Thanks in advance!

Trying to push out the latest version of Zoom (6.1.11) to my MacBooks at work.  I am getting an error that the "application is not supported on this Mac". I have both Intel & ARM Macs and have tried both.  I've never had an issue before, so I'm stumped.  I am running Sonoma 14.6.1. Thank you

Zoom Workplace Pro Account.Somehow I must have changes some settings when trying to adjust some others. Previously when we had a a Zoom presenter doing a presentation to our club, I would assign them as a host/co-host and ask them if we could record their presentation. Now the record button is not anywhere to be seen. I looked through the settings for recordings and tried a few changes but that just caused recordings to automatically start when I started a meeting. We need the recording button back and to have "recordings" to be on a meeting by meeting basis after getting permission to do so.

We are a photography club that holds monthly club meetings. Most of the time, we engage (pay) an outside speaker that we connect to via our Zoom Pro account. We project them (as a co-host) and their presentation onto a screen at our meeting hall. And the presenter (via our webcam) can view our club members who are attending the meeting at the hall. NOW, we want to also invite some of our club members, who cannot attend our hall meetings, to view the monthly presentations over Zoom at home. BUT, we want to limit the viewable “Gallery” to just the Presenter, the Hall Attendees, and perhaps one or two other club members. How do we do this?

i want ONE click to unsubscibe for ALL Zoom communicate FOREVER!

Since the update to workplace there is no way to get a clean video feed on the second monitor. Is there a way to disable the full screen button? and only be able to use escape to exit full screen on the pinned 2nd screen video?

I’ve used Zoom daily for 4 years. Suddenly today many things are different on my iPad. -Zoom Version 5.17.5 (13040)-Devices iOS 17.3.1-Portrait & landscape mode  1. Participants display in one long vertical pane. I can no longer swipe right to see groups of 8. 2. Meeting controls used to display at the top. Now they display on the bottom, covering up participants faces. 3. “Leave” used to be a nice button on the top. Now it’s simple close box on the bottom right. 4. Chat & (… more) used to display on the top right. Now they are on the bottom too. 5. Chat used to be a window overlay, now opening chat causes an awful split screen.6. Participants on the top have faces partially cut off. 7.  Similar problems on my iPhone 11. I’ve deleted/reinstalled the app. I’ve rebooted my devices. Rebooted my modem. Nothing seems to help.   It’s like Zoom thinks my devices are computers, not iOS devices. Any help or insights would be ap

I am the owner and admin and the waiting rooms are on. I still can't toggle the meeting password off. And I feel like if have googled every answer and nothing works

Had a Zoom Meeting last night and posted a Poll. I saw there were responses and ended the poll after 1min.After the meeting I went to the Zoom web page to review the results of the poll and it was not there under the Surveys Tab. There are previous polls there from other meetings.  Did I do something wrong when setting up the poll?  I did a test meeting this morning using the same meeting link from yesterday and ran the poll and got the same result. It does not show up when I click on the Survey tab on the Zoom website.

New here please help! Before I used own foto, I tried some give fotos.  Then I used an own foto for background, this was taken but  it seems ON another a little bit bigger foto of a background , so that it seems in full screen presentation that my presentation has a frame with some cactus 🙂 Two questions;: -how can I delete the back foto? - or, alternatively, how can I enlarge my foto u o to t he boarders? Thank  you very much for help!  

Hello, When I start screen sharing, the annoying floating toolbar appears and obstructs part of my screen.  Worse yet, people watching my presentation see grey boxes.  I know there is an option inside the meeting controls themselves to hide them, but I don't want to have to do this every time.  Is there a way to hide these controls BY DEFAULT? When I share as co-host, it  seems that there is no way of permanently hiding them at all!  Whenever a visitor enters the waiting room, for example, I get a pop-up to that effect, but ALSO the floating meeting controls!  My screen is obscured again. I would like an option to PERMANENTLY hide all of these so that I don't have to hide them manually every time I start sharing.  Also, I would like for them to remain hidden even if I am a co-host;  There are other co-hosts (and, of course, the host themselves) who can manage all the incoming traffic. Thank you.

Hi,I want to record a video of myself (without meeting participants).I have a very sharp webcam, but the recording is still of poor quality.If I then select "HD" in settings, a very wide black border appears around the recording. And the recorded video itself is sharp, but very small visible.How can I make a recording in HD without getting a black border around it?

Hi folks,I have a number of different types of recurring scheduled meetings (as well as some one-offs).Some of these are made through integration with my booking system for clients, which is Squarespace Scheduling (previously known as Acuity). I have already gone through seeking assistance from their help team but it seems to be a Zoom end issue.Some of my meetings did not come through that way, some I scheduled through going to the Zoom website in my browser and going to Meetings and clicking Schedule a Meeting.  For example I have one on Tuesday nights at 5:45pm . Now I know this scheduling did actually work, because when my clients click the link I sent when inititally scheduling this call, they are able to access the meeting and I receive the email notifying me that someone has signed in to the call, at which point I can click the link in the email to start the meeting. However, this meeting does not show up in my Zoom app in the Upcoming Meetings tab.  Nor

My desktop has just been upgraded to AlmaLinux 9.4. I find that zoom can not share windows, only whole desktops.

I’m trying to join a church meeting.  I’m supposed to be able to click the link on the church website, then put in a password.  But I’m stuck on the launch meeting page, with this error message: Safari cannot open the page because the address is invalid. I’m on an iPad Can anyone help me?  Thanks.

I want to create about 24 breakout rooms but I don't want them all open at the same time.  is there a way to open only specific rooms or am I stuck with opening all the rooms at once?

On 3 September 2024, I recorded a very important Zoom meeting. I clicked "save locally" and checked various times throughout the meeting that the call was indeed being recorded. On finishing the call, no files turned up in the relevant Zoom folder on my computer, and have not turned dup anywhere, on my computer or the guests, nor on the cloud.How can I retrieve the missing files? Does Zoom archive recordings?Many thanks

When I send an invite for a new zoom meeting, the invite comes from my gmail address which is correct, but the acceptance or rejection to that invite goes to a former work email address that is no longer valid.  I need the invitation and reply to both use the gmail address.  how do I change that? 

Dear All, I am using a 2K quality camera so I need to enable Full HD-quality recording access for my account Please support Thank You

I am on a Pro plan and meet the bandwidth and hardware requirements, but I never get 720p on a 1:1 call or group call. The video resolution in statistics alsways shows 640x360.I have at least 20 Mbps uplink/downlink. My camera is 720p. I paid for pro plan but didn't know how to make sure the feature has been enabled by support on the backend. What shall I do?Thanks

Hi, My video started lagging by 3 seconds fairly recently. It'd been fine before that. I haven't downloaded any new apps or programs since well before this started. I've tried all the fixes one can find on Google for this issue and nothing seems to be working. I need Zoom on a daily basis for work. Any help would be greatly appreciated!

One of the co-hosts has changed to a new laptop and do not have the "Record" button in the Breakout Room. This co-host is using Zoom App. It was working previously with the "Record" button in the co-host's old laptop's Zoom App, but now the "Record" button is not showing in the new and old laptop's Zoom App. Other co-hosts do not have problem with the "Record" button in their Breakout Rooms.

Currently have Zoom Workplace Pro which renews in 2025.  Version 5.15.5 (19404)I am being told I must have version 5.16.6 to sign in.  I see no way to update my version.What do I do?