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Newcomer
Nina1949
Newcomer
Dec 23, 2023 4:04 AM UTC
Question

Join a meeting

I’m trying to join a church meeting.  I’m supposed to be able to click the link on the church website, then put in a password.  But I’m stuck on the launch meeting page, with this error message:

 

Safari cannot open the page because the address is invalid.

 

I’m on an iPad 

Can anyone help me?  Thanks.

    3 replies

    Newcomer
    daniel_kr
    Newcomer
    Aug 29, 2024 8:22 AM UTC

    Hi @Nina1949 ,

    I am having the same issue on IOS mobile devices, did you manage to overcome this?

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    MGSR
    Community Manager
    MGSR
    Community Manager
    Sep 4, 2024 2:40 PM UTC

    Hi @daniel_kr and @Nina1949,

    I'm sorry for the late response and the difficulty you experienced with joining a meeting.

    You may check out @VA11_2's answer in this post.

    Thank you and have a good day. 

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    Newcomer
    daniel_kr
    Newcomer
    Sep 11, 2024 8:32 AM UTC

    Hi @MGSR  ,

    Thanks for your response

    I did see @VA11_2  post about the issue and also wrote a reply there.

    I tried finding on Zoom website where is specifies that joining via the web browser is only available if you're on a desktop or computer but can't find it.

    Could you please send me a link to that page?

     

    As far as I know it's supposed to work on mobile browsers but recently I've come across some cases where it doesn't work on IOS devices (via browser).

     

    Thanks in advance,

    Daniel

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