Meetings

I have been trying to view a meeting I was previously unable to view, I have selected previous meeting and selected the specific meeting but I receive this error "You cannot view this recording, No permission" 

If I join a meeting hosted by someone else, I get the message “Virtual Background is still loading”, and I end up choosing the “Don’t use video” option so I can continue with the meeting. If I go to the Zoom preferences and turn off blur, the preview window is pink.  When I turn blur back on, the preview is solid black. If I click on the MacOs Finder’s widgets control in the top right corner, all of the widgets appear as pink rounded rectangles -- the same pink I see during the camera preview when blur is turned off. However, if I start my own meeting, everything works fine.  No video problems, blur works, and no pink Finder widgets.  The strange behavior only occurs if someone else is hosting a meeting I join. This is repeatable behavior. Examples of the Finder widgets looking pink:  They should look like this:   Mac StudioMacOS Ventura 13.5.1Zoom version 5.15.7 (21404)

I have to uncheck "Export - use an external calendar" to make my zoom and google calendars sync, but the last few days i have to go into each calendar item manually to turn uncheck this setting. Is there are way to default the option to unchecked so it stops interfering.

I have "Zoom Workplace".  When I share my screen and select the options "Share Sound" and "Optimize for Video Sharing" for video showings in PPT slide mode, I cannot see myself or who is speaking.  When I do not select those options, I can see myself and other speakers/attendees just fine when in PPT slide mode.  I am thinking those options optimize the quality of videos so would like to use them.  I have tried changing the views available on the "share" menu but have had no success. 

Been using Zoom.VDI on and off for years, today I get this message.  "Your app version needs to be 5.16.10 or higher to sign in.Please contact your IT team to update your app" Has something changed zoom-end?

As administrator its part of my job to set up meetings, but I don't often go to them. I set them up outside of my office hours (I work at a church where the meetings are for volunteers who all have day jobs)How can I set them up so someone other than me can start them? We have a pro account - but the next option up is very expensive for a church that has 3 employees and 8 volunteers...

when I'm watching a discussion between 2 or 3 participants, it would be really good to be able to level up their audio on my view, either automatically, or manually: Boost someone who is really quiet or quieten the noisy one that makes the quiet one hard to hear.Is there any way for a viewer to assign local volume levels to individual participants?Or maybe there are host options to do it for everyone?

I led a Zoom today with 4 total users. One of the users did not have a "View" option on her screen (neither the icon nor a working menu); as a result, she could not select Gallery to see all parties at the same time. Is there a setting she should check to enable that menu on her Zoom screen?

I am trying to contact tech support and I am putting in my host # ID and getting unfindable.  How do I find my recordings from prior meetings

This is something that has been driving me nuts for a while.  When I screen share a website, document or whatever, I am 100% always able to annotate it using my graphics tablet pen (XP Pen tablet and pen).  However, sometimes, when I client shares a website, a document, etc. from their end, my annotation option at the top of my screen is gone!  So I am unable to annotate on their screen.  I haven't collected enough information on the types of documents, sites, etc. that this doesn't work on, but I am wondering if there is something simple I am missing here.  I remember at one point when I would annotate, my name would appear next to what I was writing and Zoom told me the client has some control on their that will toggle on or off display of who is writing.  Is there some other menu on the client end I should direct them to, so that I can annotate their documents or whatever they are sharing??  I have asked them to look each time it has happened and t

Hello there!   I'm curious if it's a bug or if anyone else is experiencing a similar issue. My Zoom app that shows all of today's meetings is showing meetings as if they were scheduled for today, even though they have been canceled/removed from my Outlook calendar. I'm using a Mac, Version: 6.1.11 of Zoom.  

I have set up a meeting with registration required.  All good until today, when I logged in to see who has registered and the registration tab is now missing.  The "registration required" is definitely selected, and I could see the registrations before.  This happened when I set up this meeting before, so I deleted it and started over.  Now it happened again.  What is going on?

Is there a way for administrators to collect information from hosts about the types of meetings they are doing. We want to know if this was a general meeting or was this a meeting where we provided a service or technical assistance for a client(s) to track for our records. We don't want to collect information if it wasn't related to a service provided.  In general, we have information we would like to collect from the host about the meeting they are hosting in the zoom system. Is this something we can do in zoom?

During Zoom meetings all the participants can hear me talk and then suddenly no one can hear me.  This problem happens erratically when I have not changed my position at the computer or adjusted the volume.  During some meetings, it is not a problem, and at other times it can occur multiple times.      

Never had issues with Zoom in the last four years but just today my staff are reporting stand-alone scheduled meetings "disappearing" from their Zoom account. For example, a meeting was previously scheduled via outlook and still on calendars (of staff and external client) with a Zoom meeting link attached, but the link popped up a message noting "meeting ID invalid". When the scheduler looked in their Zoom account the meeting was not there. At this point people have cross-checked outlook calendars and Zoom accounts and it appears as if four people have meetings schedule in outlook with Zoom links that show no meeting scheduled in Zoom. Those links when clicked are also reporting the "meeting ID invalid" message. At this point we know we are seeing this issue with events scheduled for this week, but people have not looked beyond that at this point. Again, we have never experienced issues, so this is a little weird.Does anyone have ideas? I encouraged everyone to make sure their out

I can't launch meetings.  I keep getting a message that I need to update.  So I've been having to enter meetings on my browser instead which doesn't give me all my Zoom options like having a virtual hand, digital timer, etc.  It is very limiting and very frustrating.  How do I update?

I am having an issue on MacOS, where long recorded session videos are constantly freezing during regular or fullscreen playback.  This occurs every 2 to 5 minutes on a very new computer, with the latest software, and plenty of bandwidth.  This never occurs during live meetings.  Is there anything I can do to improve the experience?  I am *not* the admin for these recordings.  This videos are being viewed through the organization branded Web link on a Chrome Web browser.  

היי, אשמח בבקשה לעזרתכם.במהלך פגישת זום עם משתתף אחד בלבד, הפגישה מסיימת אוטומטית לאחר פחות משעה. למרות שהחשבון מוגדר ל30 שעות.בדקתי את ההגדרות, מוגדר תקין.ניסיתי דרך סוכן וירטואלי, הרובוט לא מצליח להבין את השאלה, שולח מאמרי תמיכה לא רלבנטיים לבעיה.כל פגישה מתנתקת לבד, לא על ידי המארח ולא על ידי האורח, וצריך כל פעם להתחבר מחדש.אשמח לעזרה,תודה מראש

When joining a zoom meeting, both in browser and in the zoom desktop app, my camera is just a white square. It works perfectly in all other video chat applications. Device type: Desktop, running Ubuntu 24.04.1 LTS, with Logitech C270 webcamZoom version: 6.2.3.2056

Hello!Steps to reproduce the issue:- On a mobile Android device (i. e. tablet) set view to 'Gallery'.- Someone shares something, and stops sharing.> The view changed to 'Speaker'How can I make Zoom to return to previously set view after screen sharing?Kind regards,Gerald

Hello,I have recorded by mistake a meeting on the computer instead of in the Cloud and need to transcript it asap.How can I do ? I have installed the desktop version but do not understand what are the next steps.Could you please help me as this is urgent ?Thank you in advance.Philippe 

Hi everyone,Hi Everyone, I am Emmanuel Katto from Dubai, I’m having trouble reporting a participant due to a persistent 500 Internal Server Error. We had a person join our meeting using someone else’s name, and after exposing himself, he left. This has happened before, and when we tried reporting him, we got the same error months ago.Has anyone else experienced this issue when trying to report a participant? Could this be a problem with the reporting form? I’ve tried using both Firefox and Chrome, on desktop and mobile devices, but the issue persists.Any suggestions or advice on how to resolve this would be really helpful!RegardsEmmanuel Katto  

When I clicked the meeting link, it would always launch the zoom app and take me to the meeting. Was very stable and working for many years. Suddenly, Zoom app won't launch. Even when I click the "Launch Meeting" button, nothing happens. I'm on Windows 10 and Chrome (latest updates for both). I've tried everything: Restarted PC, Cleared cookies, cleared cache, uninstalled and re-installed the Zoom app, including "Cleanzoom", verified camera and mic permissions, verified updated drivers on camera, even tried editing the "Preferences" file in the default directory as someone has suggested. Nothing has worked and I keep having the same issue. I have another (slightly older) laptop running same Windows/Chrome and everything works perfectly there. Can someone please suggest a solution? Thanks for your support.

So today when I started my Windows 10 zoom meeting client cannot run.Tried everything from uninstalling zoom, reinstalling zoom version 5.16.2, even using the zoom cleaner, reinstall it again.And now I'm stuck with zoom meeting client cannot run, and cannot uninstall because of error 10017.Help please.

Here are my details:Gentoo Linux, kernel 5.15.169Zoom client v 6.2.6.2503Microphone: Logitech, Inc. QuickCam Communicate MP/S5500 (046d:09a1) This problem has been happening since a few versions of the Zoom client ago... I think probably since it went up to 6.x.x from 5.x.x, though I didn't note carefully because I don't use Zoom regularly. My kernel has also been upgraded a few times during that period, but was probably just within the 5.15.x range. Audio signal from mic input is severely distorted, to the point where you can't understand what is being said. There's no problem with mic recognition or anything else - it's just the audio quality. Sound from other meeting participants is fine. Very irritating to have to have a separate external cellphone call or something to handle MY audio. I have tested the mic device on a Windows machine and it still works just fine, so the problem is clearly with the Zoom Linux client itself. Any hints about how to deal with this much