Meetings

Hello everyone,I am AV technician and manage 100 plus zoom rooms. one user complained that on controller this message popped up when connecting meeting  "Preferred speaker and preferred microphone and preferred camera error messages are popping up when trying to connect." it got resolved by itself after few seconds. when I checked logs on zoom meeting, it says "Room name got disconnected from meeting. Reason : Network connection error. "this had happened in the past too with other rooms and user complaint about it. I am trying to dig deeper into this and try to solve root cause of it.I asked networked team to help but they need more informartion and proper logs for that. they dont see any wrong with their side unless I give them proper reason or logs for that.room is using polycom controller and polycom bar and mics.any help would be appreciated 

Подскажите, как можно настроить управление виртуальной кнопкой разговора  с помощью беспроводных наушников,много работаю и нет возможности при конференции часто подходить к телефону и нажимать на кнопку разговора так как нахожусь на уроке. 

I was recording a meeting yesterday and half way through the meeting, the recording ended abruptly. I re-started it but zoom only converted the second half and not the first. I am 1000% sure i was recording. I had the save to local device option checked. Is the recording lost forever? I dont see it in the folder where the second half was saved and dont see another folder either.

I attend two regular class meetings hosted by two people in England.  I'm in Canada (not sure if this makes any difference for connectivity).  They often divide our groups into breakout rooms.  Usually I can go into the first breakout room with no problem, but when they do a second breakout session, I lose my audio and video connection.  Generally, I can hear what's going on, but the participants in the breakout room cannot hear or see me.  I get an exclamation mark that my mic is not connected, though I have done nothing.  Then Zoom freezes and tells me 'Zoom is not responding'.  I've tried closing out Zoom, unplugging my camera/mic and re-plugging it in, rebooting.  Getting out of Zoom is extremely difficult, and it's only by unplugging my camera/mic and rebooting several times that I can finally get back into the meeting--if it hasn't finished by the time I do.  This whole procedure usually takes me about 20 minutes of absolute frustratio

Hi all! I've searched quite a bit for this and am struggling to find a solution. Our preference is to send Meeting Invites from within the Zoom App when we schedule a new meeting. We have a way of automatically preparing student email addresses where they are separated by a comma.  However, this is resulting in ALL invitees receiving EVERYONE'S email address. Is there a way to turn this off inside the Zoom Settings? We'd prefer not to have to use an external Email Client if at all possible. Thanks in advance!Dave

When hosting large meetings this really compromises the chat experience. Can I turn these messages/notifications off?

I use Windows 10.As soon as i join a meeting ,the zoom is not responding. I tried uninstalling and installing it again. Still i am facing the same issue. Please suggest any solution.  

I hosted a meeting yesterday and transcription was turned on. However after ending the meeting I can't find a copy on my desktop or the cloud.Does the transcription only go to the person who turned it on? How can I find out who this was or get a copy? I thought I would be able to access it after the meeting.

Hola, presento el siguiente problema en un equipo Dell, al abrir Zoom y unirse a una llamada, aparece el siguiente error:“No se pudieron detectar su micrófono ni su altavoz. Asegúrese de que sus dispositivos estén conectados correctamente.” He realizado lo siguiente:Actualización de Windows.Revisión de la configuración de privacidad, confirmando que Zoom tiene permisos para acceder al micrófono.Instalación de una versión anterior del controlador de sonido, considerando que podría ser un problema del driver.Descartado que sea un problema de hardware, ya que el micrófono y los altavoces funcionan correctamente en otras aplicaciones como Google Meet y Microsoft Teams.Revisión exhaustiva de la configuración de la aplicación Zoom, sin encontrar anomalías.Actualización de la aplicación ZoomA pesar de estas acciones, el problema persiste exclusivamente en Zoom. La única medida no realizada es formatear el equipo e instalar nuevamente el sistema operativo.¿Existe alguna solución adicional

Hi, I'm trying to livestream from a youtube account with a different email address than the one I used to create my zoom acct.  Zoom keeps on saying "User not enabled for live streaming".  Please advise, and thank you in advance

How to download to D drive and not C drive. There does not appear  a capability to change

Hi, anyone able to help with my video which is getting so bright especially in white background and when light is on please? Even when I turn off the light, almost the same. As in super bright that you just want to turn off your cam 😞 Unfortunately our house is all white. Been using Zoom since 2020 and never had this issue before.

Previous versions of Zoom had a very conspicuous and easy to use red 'record' button displayed on the main menu bar which turned into an also easy to use stop/pause button during recording.  This is now relegated to a drop down menu that takes several seconds to get to and click on.  This is stupid.  PUT IT BACK where we can get to it quickly. OR allow us to customize the features we want on our menu bar.   Another feature that has been 'updated out' is the pause during recording feature; previously you could pause recording without the software separating the video into separate clips.  Now using pause cuts the video into separate individual files which have to be put back together with editing software if you want a continuous file.  Also STUPID.  If we wanted recording to be separate files, we would hit STOP or end recording.

Al realizar un transmisión en directo desde zoom a Youtube donde he usado la transmisión personalizada, configurando los datos del servidor y código de reunión, etc. esta efectivamente se me muestra en youtube pero al compartir pantalla genera el siguiente error: "La tasa de bits actual de la emisión es inferior al valor mínimo recomendado. Te recomendamos que utilices una tasa de 2500 Kbps"  Mi internet es 300MG simétricos así que no tengo problemas de ancho de banda, cómo se configura Zoom para que envíe el video con una tasa de bists superior para que el directo en youtube sea de alta calidad? Les agradezco sus aportes para poder solucionar esto. Gracias.

Hi, I have a client who wants to have a zoom meeting where all participants can share their screens AND have them all display in a grid gallery format of the shared screens. Is this possible? I was looking though the app store and could not find anything that might do the trick. Any chance that it's possible with Webinars? Thank you.

When I press it, it shows the meeting controls while I am sharing my screen. I use the escape key a lot while coding and it is annoying that I have to re-hide the meeting controls every time I hit Escape because it messes with my workflow.

I keep getting a 500 Internal Server Error (-1) whenever I try to open "reports" in Google Chrome. I’ve already updated Zoom and added the extension to my browser, but the issue is still there. Any ideas on what I might be missing or what I should try next?Thanks in advance for any help!

I am a not tech-savvy senior who is relatively new to Zoom. I have hosted group meetings and not had any problems. Recently, I scheduled a number of individual meetings.  I sent a link to the client's email. When it was time to begin, I hit the start button next to the designated time from my meeting page.. When the meeting opens up,  I can see myself but the client is not there. They are getting a message that I am in a meeting that is in progress. If I go to the email notification that the client has joined, I can get in through that link provided in that email and admit him into the same room. It's aggravating to me and annoying to the client also. What am I doing wrong? 

Hello,   I am trying to log in to my zoom account via the Gmail Zoom Plug in. Everytime I try to click the "sign in" button it takes me to a page that says "This page isn’t workingscript.google.com redirected you too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS" and then this page appears "Bad Request Error 400" It's important for me to make Zoom meeting requests in my google calendar to help with workflow. When I click the "sign up" button it takes me to Zoom where I'm already logged in. But it's the sign in button that redirects me to an error page. Has anyone experienced this before? What can I do? I cleared cookies and that did not help!

I am an online teacher.  I have version 6.0.11 (39959).  When I share a document both myself and my students have audio distortion (burbles, crackles, gobbledygook sounds etc).  I've checked the drivers for my web-cam; headphones and they're all current; I've changed the style of headphones and tried the laptop camera; I've swapped the devices beween ports; I've updated zoom, uninstalled and reinstalled it with 64 bit .... no change.    I'm now having to screenshot documents and copy and paste them into the chat, so that the students and I can work together and hear each other at the same time!!   Tempted to find an alternative to Zoom!!!!!!! Any solutions/suggestions would be most welcome & fairly urgent.  Thanks.  

When I create a Meeting Notice in Outlook and click Zoom "Schedule a Meeting", Zoom opens to do this.  However, the Save button is not highlighted and I can't save the meeting in the Outlook notice.  This problem just started today.  Any ideas?  Thanks.

I'm looking for a way to automate sending Zoom recordings from Zoom to Dropbox. The recordings in question are password protected but no password is required for anyone within our domain. Both the Zoom account and Dropbox account share the same domain credentials.We used to have a Zapier zap set up but it no longer works and they cannot assist. What alternatives to Zapier are there for this function? I tried to follow the steps in this discussion but they did not work for me.

In our TownHalls i usually share PowerPoint presentation and navigate the slides seamlessly. However when one of the panelists request control to navigate through the slides himself there is almost 5 second delay from the time he selects next slide and the slide transition.  Is there any way to fix this? 

Hello everyone, I really need your help.I can not use the app on Ubuntu (20.04) properly anymore - the app keeps "loading the calendar" although there had been no such issue before the latest big update a couple of weeks ago. I simply can't access my meetings or start one, or anything.I can't even see other's whiteboards when I join a meeting and they share it - other participants can see the whiteboard while on my computer it's forever "loading". I have to join meetings in browser and then transfer them to my app and I can only use my whiteboard in browser as well. It's very uncomfortable. Today, the app started freezing and crashing in the middle of a meeting and I have to rejoin and start all over again every 15 minutes or so.Does anyone have an idea how to solve this?

Hi, I'm a teacher using zoom for my classes, and I'm left-handed, which is becoming a problem when I share a screen or use the whiteboard, as the inclination of the pen is to the right and for me to write with that pen is really a nightmare, even my writing is becoming illegible. Is there a way I can change that pen inclination to the left? My brain seems to stress using the pen. I don't know if this also happen to other left-handed people, as it's really affecting me. Thank you