Meetings

I have user who is experiencing this error (0; Error 200) when she tries to reschedule a meeting. Here's how she explained it the ticket she submitted to us:------------------------------------------------------------------------"Hi there,  #1:  Many of my meetings have been rescheduled from Teams to Zoom.  I’m finding that whenever I need to move a meeting, I’m consistently getting this error message: "Is this some sort of permission issue that is causing this to happen? We just switched to Zoom and I have no idea. Also, I wasnt able to find any way to upload a picture of the error message, either, but that is essentially what it said.

I am setup so that people joining my zoom sessions just click on a single link (I just copied this across from when I used a simpler version of zoom in the past), they dont need to enter a meeting ID or passcode. Usually this is fine, but sometimes users say they need to enter a meetingID (that part is no problem) and a passcode. I cannot find this passcode (which stays the same for all these meetings) on my zoom account pages - where do I look?

The Mac OS version of Zoom doesn't have this issue, but the PC versions are missing the option to check for updates, and don't seem to be checking themselves. The option is simply missing from the profile drop-down menu where it is clearly displayed on Mac OS. This issue has been ongoing since the original 6.0 release necessitating a manual installation, and has been the case on every computer I have come across in the office. I have to say it's extremely strange for an option to be simply missing from the user interface - one would hope if there was an issue in the code for updating, the menu option would throw an error when clicked instead of being entirely missing. If I had to guess, there's something wrong with the recent Zoom builds that we have all been forced to upgrade to in order to maintain compatibility with zoom rooms.

After recent update, I am unable to start or join meeting from the meetings listed in the Calendar sidebar. The app shows all my scheduled meetings, and the start button is blue, but nothing happens when I click "Start"

Hi, I have trouble sharing my screen. There is no option to share a single window, etc. The only options are "Use system desktop capture," "Use system window capture," and "Whiteboard." The first two options show the whole desktop oversaturated and so bright that the others can't see any details. When I click Stop sharing, Zoom hangs and can only be closed forcefully (kill process) and restarted, connecting to a conference again. The only option is to switch to an X11 session and launch Zoom there. I read in a newsletter from 2024-01-22 that this bug had been fixed in version 5.11.1. But I use version 6.2.6 (2503), installed from .deb, and it's still the same.My system configuration:Operating System: TUXEDO OS 4 (based on Ubuntu 24.04.1)KDE Plasma Version: 6.1.5KDE Frameworks Version: 6.6.0Qt Version: 6.7.2Kernel Version: 6.11.0-103009-tuxedo (64-bit)Graphics Platform: WaylandProcessors: 16 × AMD Ryzen 7 5700U with Radeon GraphicsMemory: 30.7 ГіБ of RAMGraphics Processor: AMD Radeon Gr

Hello, we have been having a companywide issue with blue popup boxes displaying when sharing a screen in zoom. These take up the screen and will block your view to see PowerPoint, or any application being shared. This happens in our conference rooms, and on our laptops while in a Zoom meeting. Others on the call can see it as well. We were told by Zoom customer support to check out our graphics card drivers, which we have Intel Iris. All drivers are up to date, including the newest Zoom 6.2.3. We have tried switching screen sharing modes, which will sometimes resolve the issue if laptops are set on "Advanced Share Without Window Filtering". But the next day this issue arises again, and the different modes will not resolve this. We host daily meetings, and webinars with outside suppliers and business owners. These meetings are very important, I have opened up two separate tickets with Zoom Support, and all I get back is more questions. We as a company will be moving away from Zoom very

Sorry for the basic question, I've been searching on zoom for an hour and can't find the answer. We need a package to include co-host or alternative host and wondering if the workplace pro covers this as it's a lot cheaper than the webinar package. We don't need all the fancy stuff in the webinar package and up to 100 participants would be more than adequate. Thanks.

I want to share 2 different videos at the same time to two different breakout rooms...how can I do this?I want only one of the 2 videos available to each room

We are a non-profit, HIPPA compliant agency.  At several zoom meetings we have hosted recently, we have heard from many participants that they attended the meeting and could hear everything going on, but were unable to show their video, chat to us, or unmute.  On our side, we did not even know they attended until we heard from them afterwards, because they did not show up on our participant list, nor could we see or hear them.  This is a problem for confidentiality since we are unsure of who is attending.What is the cause and how can it be corrected?  Thank you

I've been having an issue for a little over a week now that I can't seem to resolve.  When on Zoom, my input audio sounds robotic with a bit of static. This only happens in Zoom and not on OBS or any other recording software that I use. This also happens with both my audio interface setup and USB-based microphones. I'm on a Mac M-based computer currently running Zoom v6.2.10. I have uninstalled and reinstalled multiple times. I have a high quality interface and XLR-based microphone setup that sounds perfect everywhere else. I have tried using other high quality USB-based microphones and the only devices that do not sound different than other recording software are my Apple AirPods and AirPods Max's. I have tried changing the audio settings to nearly all variations of Original Sound for Musicians and Zoom Background Noise Removal. Nothing seems to fix this issue. What else can I do to fix this issue?

I experience this error when I try to start a meeting or join meetings now. It says "Unable to Join the Meeting" Error Code: 13224. What could I do for this? I have a Zoom user license now. I have tried sending a report but nothing has changed. My devices are a desktop and Android phone. The error shows on both devices.

Dear all, Whenever I look for advice on how to change the number of visible participants in  meeting I often end up quite confused as to what should be possible. Sometimes settings that people advise me to change aren't available. This article talks about the CPU requirements for a desktop client: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063672  It doesn't mention a web client or whether the operating system makes a difference. I would like to know how to find out definitively , what platforms support the display of what numbers of people. It would be good to know also why restrictions are placed on different clients. Why, for example, would it not be possible for every client to attempt to display as many people as possible, and allow the end user to change the number if performance was unacceptable. Thank you for any clarifications. Best wishes, 'ö-Dzin Tridral

Ever since Zoom switched to Workplace, it's been hit or miss getting an audio transcript of my meetings.  I have a business account and work on a Mac. Under the Recording tab, I have cloud recordings enabled. Would scheduling the meeting through Acuity Calendar have anything to do with it? This situation only began happening when I upgraded to Workspace. Help! 

Hello, I somehow sent a webinar recording to my PC instead of the Zoom cloud.  How to I upload the recording to the Zoom Cloud so I can use the editing tool in Zoom? Thank you, 

Hey we are trying to update Zoom (from 6.2.2 to 6.2.3 on Windows) on one of our users machines but we can't install, uninstall or update Zoom. We get the error message "The feature you are trying to use is on a network resource that is unavailable" but we don't use a network resource but just a local installation on the C drive here's the path: "C:\Program Files\Zoom\temp\temp.msi". Also when guiding it to the right folder where this installer sits it's throwing the same error.What I tried: Downloading Zoom installer 64 bit from the official site. No success in installation it tries to remove the old installation but runns into the same error as mentioned above. Uninstalling Zoom doesn't work it also runns into the same error. Updating via the app doesn't work also the same error occurs. Question: Is there a Zoom tool for clean uninstallation? Any help would be appreciated. 

Hello,When You schedule a meeting and check automatically record zoom meeting, and as an option you choose record to a computer. Is recording will record the meeting without host automatically and then send record to documents folder?  One of the our users said that this was works for him before. 

I am pretty sure this is a bug brought on by the recent update. If I plan a meeting from my home screen, I get a pop up message with the invitation text that I can copy/paste. But the meeting does not get pushed to my calendar. However if I plan the meeting with the new calendar tab that was added, it still gets pushed to my calendar. In principle I don't need a solution since I can just plan the meeting through the new calendar. But I am very annoyed that I've missed several meetings last week because of this bug. 

I have 2 cameras set up for Zoom Workplace. When I toggle between my cameras (Alt + N) it goes from camera #1 to camera #2. But if I toggle again, it goes for a 3rd "camera" titled "screen-capture-recording". This gives me an unending view of my desktop.  Obviously I don't need this as a camera. I have spent hours and hours reading fixes for this and cannot figure out how to either disable it or delete it from my cameras in Zoom. All help is appreciated!  

Hi, Can anyone help how can I connect with following zoom servers/datacenters for zoom meetings while sitting in KSA: jed.zoom.ushof.zoom.us Reason is to reduce the latency and improve the quality of meetings. Thanks & Regards,Hassnain

Alguien puede decirme si al rebajar el plan de Pro a Basic perderé el acceso a las grabaciones? Someone tell me if by downgrading the plan from Pro to Basic I will lose access to the recordings

My video is locked in Zoom meetings even though my camera is enabled

I found some references to "host" and "co-host," but changing them does not affect the results of the save, and when I tried it at hand, the cloud recording itself was not possible unless I was the meeting creator. I'm tired of checking recording results while changing conditions one by one.Is it a requirement that an account with cloud recording privileges (Pro plan or higher) create the meeting? Is it possible to join a meeting created by someone else and initiate a Cloud Recording? 

Zoom 6.1.12 on Windows 11When I share a second camera there seems to be no way to see what others in the meeting are seeing.  Is there a way to view my outgoing feed?

Hello there!Faced with an issue that I unable to reset a forgotten password.First of all I go on https://zoom.us/ and choose "Forgot password" then enter an e-mail that I used to register in then solve the captcha and then receive an e-mail to mailbox but, when I click on "Reset password" I've got redirected on the same page when it started from. Tried to send and open a link from an app, browser and mobile app - all the same. Any idea what's wrong?

Hi,  I broadcast a Church Service via Zoom using a video camera plugged into a Windows 11 laptop (HDMI to USB).  All works sort of OK.  But a big problem is Original Sound.The system used to remember to leave Original Sound in its previous (on) state.  But now it always defaults to the Original Sound=Off.  No problem, I hear you say, just switch it On every time.  I Do.  Until I don't.  Every once in a while I forget and the service is broadcast and recorded with unusable sound.  The spoken word is barely listenable and the singing is broken up and awful.  Is there any way to force Original Sound=ON as the default please? I have seen one comment elsewhere about a registry setting.  But the registry tree it talks about is not present on my machine.  So I'm guessing that must be windows 10. Once I have that solved , I'll need to fix the very low resolution of the recording.  Nothing I do seems to address that. &nb