Meetings

Our org uses Zoom for a variety of internal and external meetings, and many of our Users have permissions on each other's accounts to create, edit, and manage meetings. Recently, we noticed that the "Recently Deleted" meetings in someone's Zoom portal only reflect meetings that they *created* which were then deleted. However, the actual host of the meetings in question does not see the meeting available for recovery.  We have several examples of User A creating a meeting, then assigning it to User B as host. If this meeting is deleted (by User A, B, or a third user) and then later needs to be recovered, only User A has the ability to do so. Is this a known issue or working as intended? It would be incredibly helpful if the host of the meeting itself also had the ability to recover any deleted meetings.

I haven't changed cameras but recently my Zoom video shows vignetting: dark rounded edges on left and right side of video. Any ideas why? I am not using any backgrounds or filters. I'm using the camera on my Windows 10 PC. I've used Zoom for many hours without this problem.  

Hi,I have a meeting with 100 participants. For different reasons I want to prepare only 1 group for the break out session before the meeting and I want all other participants to be assigned randomly into groups. How do I do that?

My partner teaches yoga using Zoom and I have put a lot of effort into making it so that she can see what her students are doing including the use of a 55 inch TV. I am not sure if it is getting worse with each version of Zoom but there is a lot of blank space around her student's videos in Gallery View e.g. ZoomExample9x9 .Is there an option to make Zoom use the whole screen for videos including the top bar with the little green shield and the area vacated when "Always show meeting controls" is set to false so that the bottom bar auto-hides ?The environment is Zoom version 5.16.6 (382) running on Xubuntu 20.04. 

Hi!I teach at a university in Sweden, and I would like to share my document camera sometimes. It's no problem to share it, but the picture is upside down and I've searched for a feature that can flip the picture, but I can't find one. Maybe there's no such feature.//DicSve 

ZOOMのデスクトップアプリ(携帯のアプリではない)が完全にグーグルカレンダーと同期しない。初期設定で「はじめに」と三つの行動を求められるが、プロフィール画像、バーチャル背景は出来たが、カレンダーを接続するができない。しかし、これを放置したままアプリでスケジュールを作成すると、それはグーグルカレンダーに反映されているし、招待もできており相手のグーグルカレンダーにも記載されている。しかし、グーグルカレンダーで作成したZOOM以外のスケジュールはZOOアプリのカレンダーには表示されない。WEBでアクセスし、プロフィール→その他のカレンダーは目的のカレンダーが登録されており、これを削除してZOOMアプリから連携しても、同じ連携状態で相変わらずZOOMアプリはカレンダー連携を要求してくる。尚、ZOOMのIDとグーグルカレンダーのIDは同じメールアドレスである。

Since updating to 6.2, the meetings tab no longer shows meetings. The calendar tab has been renamed as meetings and the meetings tab has been removed. There used to be an option to have both tabs as separate but Zoom decided to remove that functionality for its users.Recurring meetings at "no fixed time" do not appear in the agenda. There is a small popup for recurring meetings which is far less functional or you can show the calendar sidebar and dropdown a list of recurring meetings all of which requires several more clicks and is far less visually clear.I don't know why Zoom seem committed to making the software less functional or usable for paying customers but this foolishness is a major step back. Please fix this fault ASAP as I will be choosing an alternative platform before the next billing cycle. There are many free platforms to choose from.

掲題の件につきまして、公開情報をもとに考え方をご質問させてください。 【内容】Zoomのウェビナー帯域領域について 【わかっていること】以下資料のヘルプサポートの帯域幅の要件内にある「ウェビナーの出席者に推奨される帯域幅」を拝見し、それぞれ会議やウェビナーについての一般的な帯域は把握しております。https://support.zoom.com/hc/ja/article?id=zm_kb&sysparm_article=KB0060761#h_d278c327-e03d-4896-b19a-96a8f3c0c69c 【確認したいこと】上記のURLの中のウェビナーに関する帯域幅についての確認となります。----------------------------------------------------------------・ウェビナーの出席者に推奨される帯域幅:　・パネリストのビデオがオンの場合:　・高品質のビデオでは 〜600 kbps（上り / 下り）　・720p HD ビデオでは 〜1.2-1.8 Mbps（上り / 下り）　・1080p HD ビデオでは 〜2-3 Mbps（下り）・画面共有のみ（ビデオ サムネイルなし）: 50～75 kbps（下り）・ビデオ サムネイルによる画面共有の場合: 50～150 kbps （下り）・オーディオ VoIP の場合: 60～80 kbps（下り）----------------------------------------------------------------この時、「ビデオをオンにしながら画面共有する」といったように、複数の利用というケースがあると考えております。そのような場合にどれくらい帯域幅をとることが推奨されるのかをご教示いただけますでしょうか。具体例)「パネリストのビデオがオンの場合」の3つの内「高品質ビデオを利用しているとき」の環境下でそれぞれ「画面共有のみ（ビデオ サムネイルなし）」 の環境を同時に使用した場合の帯域幅は以下のうちどのようになりますでしょうか。ご教示いただけますと幸いです。①２つの環境の領域幅を合計する例）高品質のビデオと画面共有のみ（ビデオ サムネイルなし）を同時に使用した場合（600 kbps）＋（50～75 kbps）＝650

HelloWe have just purchased another user, and I am a little confused about how it works.Do I need to set up another account, or can two people now use the same account?

Hi everyone, I'm Darshan Hiranandani, I’ve encountered an issue where the screen sharing option is no longer available in the Zoom web client when using Brave. I’ve checked and confirmed that it works fine on other browsers, and I’ve disabled Brave Shields for Zoom, so I don’t believe it’s a Brave-related issue.I'm using Arch Linux with the Hyprland compositor and PipeWire for screen sharing, and my Brave version is 1.73.91. Has anyone else faced this issue or found a solution?Would appreciate any suggestions or troubleshooting tips to get screen sharing working again in Brave. Thanks!RegardsDarshan Hiranandani 

Hi,  Does anyone know how to fix so that the webinar doesn't start before I click "Start webinar"? Held a webinar yesterday. Joined early together with the panelists, but apparently regular attendees/registrants who also joined early could see us prep, before I clicked "Start webinar". How's that possible?  Would appreciate any insight. Thanks!

Hey guys! Can I ask for help? My Spotify music keeps getting cut off (muted) whenever I'm in a zoom meeting and using my wireless earphones. Music and Zoom audio works fine together when using Laptop audio and Wired Earphones, but not on Wireless. Wireless still plays music (Spotify) when using G-meet, but not Zoom. All other sounds get cut off when Zoom Application connects to the wireless earphones. Please helpDetails:Location - PhilippinesAccount Type -StandardAudio Source - Wireless EarphonesLaptop & OS - HP Laptop using Windows 10

Hi! I need the transcript for a recorded session. I have a paid business zoom account and I recorded it to the cloud. It says I have a video of the recording and the audio only. There is no mention of the transcript. And I really need it. So you know how I can find it or make a transcript of it?  Thank you so much!!

We have been holding 5 90-minute meetings M-F on Zoom since we created this account nearly 3 years ago. Up until recently anyone who logs in as host or is "made" a co-host by the host during the meeting has been able to send private DMs directly to other hosts/co-hosts or to any individual participant in the meeting. That ability has recently stopped. For example - if I - as a co-host - send a DM to another co-host during the meeting - it will appear to all the co-hosts and the host. It will look as though I sent it to myself. Or if another co-host sends a DM to someone who is neither a host nor co-host it will show to all the co-hosts and hosts as "You" in the DM - as though each one of us sent that DM. We have never had any problems like this before with Zoom and have never asked for any type of support but this is absolutely bonkers and is driving everyone in our group crazy. We cannot disseminate information correctly or we sometimes wind up disseminating it five times because no o

タイトルの通りです。改善する方法を教えてください。 機種: iPad 第8世代OS: iPad OS17.6.1使用アプリケーション:Zoomアプリ

I participate in an online group music course where the participants use Original Sound for musicians and the classes are recorded. Whoever is playing is highlighted so they can see themselves afterwards in the recording.This works for everyone except me.1. Original Sound doesn't work for me, i.e. the others can't hear me if I use this setting. So instead I use Live Performance Audio, which works fine.2. However, as soon as I turn on LPA, the highlighting disappears, which means I can never see myself in the recordings. Zoom doesn't recognise me as the "Speaker" when LPA is turned on.How can I solve this problem? I use a Windows 11 laptop, Zoom version 5.17.11 (34827). I always update it; the problem has been going on since January. Thanks for any help!

Hi Folks - I'm trying to create a background for my Zoom meetings, so I went into the video settings and uploaded a background photo. The photo is pretty simple and its a high resolution photo (5333x3000). When I view the photo on my desktop it looks great. it's very clear and crisp. But when I upload it into Zoom and put it in my background for a video call, its blurry. The text that has my name and company name are barely legible when viewed on a 32" monitor. I don't see an option to enhance the quality of the upload, and I wonder if I've done something incorrect? I've attached a photo in this thread. Any suggestions by the Zoom pro's?

HI, I recently got new hearing aids and when I am on a Zoom call, I can hear other people but when I speak my voice sounds like a robot to them.  I am not sure what to do.  I have gone into audio and tested the microphone, and it sounds ok.  Please help.  I need to be able to communicate and hear.  I have to turn off Bluetooth to speak and turn it back on to hear.

I was invited to a meeting as a co-host and started the meeting recording. I had to leave the meeting early and reassigned another participant as host. The recording stopped automatically when I left the meeting and now I can't find the saved recording. Help?!

Hello,We did a family zoom and I wanted to record it to make a video about all cousins talking about our grandmother we would use for her birthday.As we have free accounts, I launched the first meeting and recorded it on my Mac. It worked perfectly.When the 40 mn meeting stopped, my cousin launched the second meeting. I clicked on "record", Zoom directly offered me to record it on cloud. As I am not used to this, I just clicked "Yes" thinking that it would be accessible just after.. When the meeting finally ended, I stopped the recording and finally realized that I do not have any record on my cloud. Is that normal? Why did zoom offer me to record on cloud if I am not able to?When looking closer to the topic, it looks like it's only for premium subscriber...My cousin who launched the meeting has nothing on his cloud account. How can I get this record. I could pay for it.... !Thank you for your helpEtienne

At the moment I have a personal paid for licence...but I see I cannot share the admin role as it is contrary to the EULA. That's not a problem. As a church leader how do I get a church account (NFP) licence and add admins so meeting can happen with me not present?

Hi all, Prior to Zoom Workplace, I had the "Export -> use an external calendar -> Google" setting on by default. This meant whenever I scheduled a new meeting in the Zoom desktop client, it would automatically open Google Calendar, allowing me to add notes or links to the meeting details, add/change participants in Google Calendar (preferable to using the Zoom client, since Google Calendar does an autocomplete for participant names).Anyway, I can't seem to work out how to re-enable the"Export -> use an external calendar -> Google" to be the default setting for all scheduled meetings. Can someone please point me in the right direction?Many thanks in advance

My image is not showing up on my Zoom meetings but my backgrounds are showing.  I've checked Windows, my camera and drivers.  All are up-to-date.   My webcam in selected for use with Zoom.  I've uninstalled and reinstalled the latest version of Zoom Workplace.   Nothing has worked.  Does anyone have any solutions?

I just upgraded to zoom Version: 6.2.11 (5069) in Zorin OS (.deb package)Share screen options have changed and there is no option for annotation, I need that option to take online classes. Is there any way to fix this issue and how long it might take to get these fixed from a new update ?And also i sometimes experience sudden freezes while taking online classes, everything stops working and i need to force restart to use my laptop again. My laptop is fast enough but this is happening due to some issues with zoom or any other thing that I may not know. Any help would be appreciated !

Hello,During every zoom meeting I am connected to or hosting, zoom crashes and I get an error message that says "Aw Snap! something went wrong while displaying this webpage."  Please advise as soon as you can!  This is only happening with Zoom website and also the app from the Google Play store.Thank you!Melissa