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Newcomer
Sep 27, 2021 8:21 AM UTC

participants' screen disappear

Hi. 

I use zoom for college class.

This kind of experience never happened before in other zoom classes.

Whenever I share my powerpoint screen, the participants' screen disappear.

When a student joined zoom, video panel pop out and disappear immediately.

I check the meeting control - "show video panel" but still nothing solved. 

Is it error? Should I reinstall Zoom? 

    3 replies

    Explorer
    Sep 27, 2021 1:09 PM UTC

    you have to put the mode side by side

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    Bri
    Community Manager
    Community Manager
    Sep 27, 2021 3:04 PM UTC

    Thanks for sharing this solution @_Eduardo_ ! @Jenn_1007, to learn more about side-by-side mode check here 😃

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    Explorer
    Sep 27, 2021 3:09 PM UTC

    😄

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