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Newcomer
Sep 21, 2021 5:56 PM UTC

Enabling the Children's Education Status setting

I am the owner and administrator of our ZOOM account.

I am trying to turn on the Children's Education Status for all three age ranges listed.

Whenever I go to save, I receive the following message:

 

Invalid input parameter: orgRole

 

Any suggestions?

Thanks

    4 replies

    Newcomer
    Sep 22, 2021 3:45 PM UTC

    Having the exact same issue.

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    Newcomer
    Sep 25, 2021 7:38 PM UTC

    Hello! My first few minutes on the community forum here.  I am one or more steps behind you.  Just wondering where do you even go to set that option.

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    Explorer
    Sep 26, 2021 11:24 AM UTC

    Hi there.

     

    In your Admin Zoom account, you can find the slider option under Account Management > Account Profile. 

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    Explorer
    Sep 26, 2021 11:26 AM UTC

    We heard back from Zoom a two days ago - "The engineers were informed that the problem was still affecting your account, and they applied a new fix to resolve the issue. It should now be working as expected." 

    This allowed us to fix it, hopefully it works for you

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