Chat

My video screen is black on my laptop's ZOOM app, showing only my name at the bottom left hand corner.  When using my latop as a telephone at my former work location, the ZOOM app was originally set-up for phone conversation only, via a static phone number, without video capability.  I think or I hope there's a 'preference default setting' in the ZOOM app that needs to be changed in order to switch-on (or, engage) my laptop's video cam ....  Can anyone help me with this in order to engage my cam?

I had a class on Zoom with my tablet.. The professor put the notes on screen which I downloaded..I don't know where do find and print these notes 

I am a paid "Pro" subscriber. I recorded a client call to the cloud. I got a message that it was up and ready and I go to the recordings page and not only is that particular recording not there, THE ENTIRE PAGE IS BLANK. What's up with that, Zoom? I've tried refreshing the page, clearing the cache and refreshing the page. And something very weird happens when I do that - The recordings list flash for about a nanosecond and then disappears. Can you take a look?Thanks,Debra

Whenever I am in a meeting, my clothes look all gray even if I am dressed with colorful sweaters. My face is in color but not my clothes! Can someone give me a hint on what the problem could be? My HD is activated. I tried removing my virtual background. Nothing changes. Thanks! Isabelle

Hi.Unfortunately, I have no way to respond directly to chat messages in a meeting (for example, with emojis) or even respond with direct replies. When I move my mouse pointer over the message three dots appear where I have the choice between quote and copy. I am using a Mac. The help I have found online does nothing for me. Do I have to or can I change anything in any chat settings that I haven't found yet? So that I also have a small speech bubble and a small smiley when I go with the mouse pointer on the message.thanks

Something went wrong with my zoom my college friend is un seeable on our Zoom and sometimes I never see other times it stops and then I can see her but still dose anyone else have this problem?-Leota Walker

I am a subscriber to Zoom, but unable to use for my last two meetings, would not allow me to have audio, had to use a browser.  When I go to zoom, I only get the message "You need to upgrade to 5.10.3 or higher.  Contact your IT department. I do not have an IT department and when I try to upgrade, I cannot because I do not have access to my profile in order to upgrade.  I never get messages from zoom to make me aware of any new upgrades.When I tried to uninstall Zoom and install, I cannot do that either as I get a message telling me that "You cannot uninstall because you are on a network source that is unavailable."  I have no idea what that means. I need help solving the problem.  I tried the Zoom Chat room but it did not work.  Did not even come close to understanding my problem. Can someone out there help? 

I was made co-host to record a meeting -- my first time doing this. The host ended the meeting while I was trying to end and save the meeting. Is it gone forever or am I somehow able to find the recording?? This was an important zoom I needed to re-view and refer to often. 

I seem to notice that every client of mine (who are mostly children as I am a teacher) is having the same issue. Their screens glitch and the video gets disrupted while in session.  I am worried that there is a bug in zoom that is effecting the screens of all my clients. Please help!

Hello,I have recently experienced the inability to join two meetings that I was invited to attend.  Using the Zoom log in provided by the host (reoccurring) did not get me in.  Has anyone experienced this  and can give me advice so that I will not have this problem in the future?   Thanks 

Is there a way to prevent a message that was just replied to from jumping to the top of the chat?

I need help editing descriptions for recurring meetings

Hello,I set up - configure all settings. But I could not install zomm on my imac. It is new generation - M1/2.Please help me on this issue. Thanks

Quando faço o login, agendo a reunião, mas quando tento acessar, o Zoom solicita ID da reunião e senha.

I lost my recording that I saved on my Mac. Can I get a zoom link to re-download my recording?

Until last month I had the paid subscription and had recorded a live webinar I recorded but I now can't seem to access it now that I'm on basic plan. How can I retrieve it again?

I need help

Hi I am the owner of the previous 5 licenses, I have added 4 new licenses and the user has confirmed the addition in the email but in the menu user management the new user does not appear, but the status in the new account has changed to license, has anyone experienced this?

Has anyone else encountered a problem with scheduling recurring meetings in Google Calendar? This past week, I have scheduled a number of recurring meetings in Zoom, went to my calendar to set them up as recurring, send out the calendar invites, and find that it will not copy the changes over the scheduled weeks. That is, I scheduled a meeting to occur every Wed evening for 6 weeks. This meeting involves the same set of people to whom I sent an invite. Historically, I am able to make the change just once to the first meeting and have it copied to all 6 weeks. Now, I have to go in each week, individually, to make the desired change(s).Any suggestions would be helpful.

HiI am new to Zoom and cannot find my recording anywhere.  Can anyone suggest where I could find it.  There is nothing the recording tab Thank you 

ever since I got my new iphone and the chat keeps switching to portrait, from landscape, I have to write all of my tests with zoom on and it has to say in landscape or horizontal, or I could get a zero.  Unfortunately I have to use chat to communicate with the proctor occasionally.  I have tried everything I can think of please help. 

I have a number zoom gave me for work. I have the option to call and team chat. I am supposed to have the option to text. I was told if i open the app and go to "phone" there would be four options at the top that say "History, voicemail, lines, and SMS." I do not have the text option at the top. I spoke to someone named Patrick and he said he would get with his supervisor to fix it, but of course I never heard back from anyone. The zoom customer support doesnt help either. Anyone have this problem or know where I can go to get this issue resolved ? Thanks !

Hi, My zoom video download to my windows pc zoom folder is not syncing anymore. How can i get it syncing again?

Please can someone check on my account. I was told I have no permission to go live on Youtube why? As a paid account why don't I have access to live chat support?

I have't found the answer to this question.I have a coupon - will it be automatically used when my subscription auto renews? This happens in 2 days!