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Explorer
Feb 14, 2023 10:42 PM UTC
Question

Quality of image

Whenever I am in a meeting, my clothes look all gray even if I am dressed with colorful sweaters. My face is in color but not my clothes! Can someone give me a hint on what the problem could be?

 

My HD is activated. I tried removing my virtual background. Nothing changes.

 

Thanks!

 

Isabelle

    3 replies

    Newcomer
    Feb 16, 2023 1:02 AM UTC

    Have you tried a different camera? Sometimes cameras have their own software to make adjustments, not within Zoom itself.

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    Explorer
    Feb 16, 2023 1:39 AM UTC

    The camera is the one that is built into my laptop. I can try and look at the settings...

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    Newcomer
    Feb 16, 2023 1:42 AM UTC

    Do you have access to a webcam other than the onboard one?

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