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Newcomer
Jun 7, 2023 4:04 PM UTC
Question

Zoom version.

I am being charged £38.40 monthly on top of my yearly subscription fees. I thought it was one off charge.

Could you explain it into details for me please?

Thank you.

2 replies

Explorer
Jun 8, 2023 6:21 PM UTC

Would you be able to do a charge back?  Just wondering because I don't know how much help you will ever get here.

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Ray_Harwood
Partner
Partner
Jun 9, 2023 2:18 AM UTC

Welcome to the Zoom Community, @Eliza15 

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

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