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Newcomer
Beds
Newcomer
Apr 15, 2023 2:23 AM UTC
Question

Zoom Pro License

Hello

my zoom invoice payments are updated, however, my profile is tagged as basic, not Pro

would you know how to fix this?

thanks, appreciate your help!

    2 replies

    Bri
    Community Manager
    Bri
    Community Manager
    Apr 17, 2023 3:55 PM UTC

    Hi @Beds ! Have you assigned your license? If not, the steps are outlined here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses

     

    Hope this helps! 

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    VA11_2
    Community Manager
    VA11_2
    Community Manager
    Apr 17, 2023 3:59 PM UTC

    Hi @Beds and welcome to the Zoom Community! You may still need to assign the license you purchased. You can do this by signing into your Zoom web portal and selecting "User Management." The full step-by-step instructions can be found here. I hope this helps!

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