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Newcomer
Mar 21, 2024 6:21 AM UTC
Question

Zoom Customer Support - no action in 14 days

I have a support request BIL0719969 regarding a billing issue and I seem unable to get action on this.


How can I get Zoom Support to give this attention?


I am hoping Zoom Support is unlike Microsoft Support where very little is provided except by the Community.


Regards Peter Ellenby

2 replies

Newcomer
Mar 27, 2024 6:17 PM UTC

I'm in the same boat. The billing department is unreachable.

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Explorer
Mar 28, 2024 7:28 AM UTC

Same here. I can't find any way to get help from anyone. I'm considering finding a different option for holding meetings because of zero customer support here!

 

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