Zoom charged me 184

I was charged for an unauthorized account and PayPal will not assist with me getting my money back. I submitted a trouble ticket.  I am in a financial bind and need every penny I have in the bank.  Can someone with zoom or anyone help.  How do I get a refund.  I did not authorize this account.  Zoom has to have some type of humanity.  I am a very low income persona and cannot afford this.  I cannot pay for rent and can be put out of my home due to this.  I really need assistance.